Today was beauty day for my mini golden doodles. Amanda B handles them with care and love. I am…read morealways comfortable leaving my dogs with her. They come home clean and nicely groomed ! Thank you Amanda B for a job well done !!

Been here before…read more Friendly fast service Open every day Big parking lot Highly recommend

Had my dog's nails trimmed there this week. The woman did it quickly and efficiently. I wish I had…read moregotten her name. The price was very reasonable compared to the new owners of McFees prices.

Great job with grinding my digs nails....she's always gotten reports of having to be muzzled,…read morebarks...but not at all here. Quick, easy & she was content with the groomer.

This PetSmart in Flanders always has the best selection of Bird Food anywhere and for that they…read morehave my appreciation. It's a plain and simple fact that not all Pet stores are created equal especially when it comes to their on hand inventory.     Lately [especially lately], I find myself having to travel all over the countryside just to locate certain supplies that my Pets need in order to thrive. So at least I know this store has my bird food situation covered. Come And Get Your Pet Shopping On!!

Training with Michelle was very good for us and our 5-month old Wheaten Terrier. Even though we…read morehave had puppies before, we still had a lot to learn or relearn. It is really about teaching us humans what to do and how to be consistent. We really appreciated Michelle's approach and learned a lot. The Flanders location is nice enough with the separate training area like most PetSmart locations have. Separately we also had the groomer trim his nails. She did a very good job. But the grooming area was pretty busy with a lot of hair on the floor. Overall, it was a very nice experience for the puppy and us.

Definitely a nicer pet smart then most of them around the area, good selection of fish but the…read moreemployees don't seem to be educated about them,

Been coming here for quite a few months and right when I was starting to give hope to this grooming…read moreservice, they instantly lost all my trust and service. I am someone who tries to be an optimist and will give situations multiple chances before making a final opinion. But this time is my last time. My dog was working with one groomer in specific (Sofie M) and they seemed to have an understanding for each other. Recently I found out that she left the company, and my dog had to go to another groomer. Not only did I come back to my dog's hair being terribly cut, but I had to pay a fee for him being 'too much'. The groomers said that the reason was because of my dog but it leads me to question how (with the exception of the very first time) for months everything was fine but now he is acting up? They then told me that they would not be able to help my dog unless I drugged him. In addition, the blonde lady has given me extreme attitude the last 3 visits and had acted annoyed that she has to be there and help me. She not only had me wait but she had me wait to continue to be on her phone. I tried to give her the benefit of the doubt because I understand people have off days, but this last time made me think not only is that maybe her personality but also maybe my dog wasn't the problem. So, it's not okay for dogs to act up when they don't feel safe but it's okay for humans to? It is truly shocking that people who are supposed to be able to work with animals can't work with them unless they are drugged.

Three stars overall because the store itself is fine. I'm very skeptical of their other services…read morethough, especially Doggy Daycare. They accept pets at 7AM but they're kept in a cage for hours until they have playtime which is in a group that is not separated by size. My 4 month old Cavapoo puppy is not playing with large dogs that can trample her and injure her! That is not safe. I asked for my reservation to be canceled after hearing, "we keep them in cages and the dogs all play together regardless of size". If anything were to ever happen to my girl, I would be absolutely livid. Do not take your dog here!

From the vet to the grooming department, the staff at this facility is terrible. There are always…read morelong waits for all of their services, and they never call to tell you if something happened. For a routine visit they kept my dog all day, probably because they over booked and then their horrible receptionists didn't call once the dog was done. Do yourself a favor and go to a legit vet or groomer for those services.

Unprofessional and rude staff, specially the grooming salon manager Tina, who wanted to charge me…read morean extra fee for late appointment, for being "6 minutes late" as my dog had to stop outside the store to poop. I will never come back and I don't recommend if you truly care about your dog. If they're rude like that in front of a dog owner, I won't trust them with my dog behind the doors. I have talked to Petsmart manager and she apologized and said no fee should be applied for 15 minutes delays. No excuses for the Grooming Salon manager.

STAY AWAY!!!!…read more If I could rate it 0 stars I would! What they did with my bernedoodle is worse than horrible! Staff was rude and ignorant! I left my bernedoodle here today and they made me wait FOUR HOURS just for them to cut him bald! They didn't even try to brush him! HORRIBLE. After a few hours I am seeing cuts all over his body from being shaved.

We've been working with Ryan Fink at PetSmart Edison since Titan was a puppy--starting in the…read morebeginner class and continuing all the way through advanced training and now private 1:1 sessions. Ryan has been incredible every step of the way. Titan is full of energy, and Ryan has helped us use positive reinforcement to redirect that energy in productive ways. Under his guidance, Titan has matured into a more focused, well-behaved dog who still gets to be his playful self. Ryan is patient, knowledgeable, and truly cares about each dog he works with. He doesn't just train--he builds trust and connection, both with the dog and the owner. We're so grateful for everything Ryan has done for Titan. He's a standout trainer and a huge asset to the PetSmart team.

This location has got to be the PetSmart with the worst customer service out there. From the…read morecashier to the manager

This Petsmart is good. Has most things in stock. It has small animal section in which you can buy…read morehamsters, guinea pigs, etc. Parking lot a little tight because it's in a strip mall.

Let me start off by saying we always give people or companies a chance regarding services or goods…read more My boyfriend and I are very forthcoming on this. This review is based on a first time grooming experience with the petsmart store number: 2144 in east Brunswick New Jersey. My boyfriend has a yorkie dog. The most handsome boy ever! He usually brings our little fur boy to a private groomer. This has been the normal since he was a puppy. This dog is rather used to his grooms. Unfortunately our usual groomer could not see him until a much later date. This wasn't great is he was quite bushy and long haired. My boyfriend's sister takes her very large goldendoodle dog to petsmart for his grooms. Not sure of the location that she goes to. However she has always had pleasant experiences with her furboy's grooms. As my boyfriend was in a bind with our little one, he decided to try out the petsmart grooming services. He figured his sister always has great experiences, so why should it be any different if he brings our dog to pet smart for the grooming services. It all goes downhill from here however... My boyfriend had scheduled his groom appointment for 10am. The person scheduling was polite and friendly. Ok very good. Now comes the day of the appointment. He understood that the appointment was for 10am. He did get there half hour early. He said he would see if they could take him if they had no other animals that they were working on. He went in with our dog. Employee told him it was ok. All right not bad so far! He decided to stay close by and wait for the phone call to pick him up. We know typically a groom is 45 mins to an hour depending. My boyfriend was confident, as the employee did not state or mention any current animals that they were working in or how many were ahead of our dog. Ok, he waits, and he waits, and he waits some more. Now we're coming up to almost 11:20 am. More than enough time has elapsed. Since there was no mention of any other animals or how many ahead, our dog should have been completed with his groom appointment, right? However there was no phone call, no update, no nothing! Concerned at this point, my boyfriend goes inside to find out if everything is ok with our dog. To his surprise, the employee stated that there were 3 dogs ahead of him that morning. That there were only two groomers working at the time. Um, okay...why then was this not mentioned in the beginning of the appointment?! Why was this important tidbit of info left out for? On top of that, our dog was obviously still not completely done. Why weren't they forthcoming and honest from the start? Annoying! Moreover so, because my boyfriend works overnight shifts! He thought this groom would have been done professionally and punctually as our usual groomer completes it. Not the case. He is besides himself at this point. Frustrated, exhausted, and aggravated that nobody was truthful. More time has elapsed at this point. This is absolutely rediculous honestly. Boyfriend finally gets the phone call to come pick him up, and finally was able to pick him up around 12:15 pm. Now, he was there for nail trimming, a bath, a cut, and blow dry. Typical groom! The groom job was terrible!!!! So many uneven pieces of hair everywhere! His face and ears especially not even. Looks like they barely touched his body. Typically out of his groom appointments with the private groom he looks and smells amazing! He looks quite dapper and so handsome! This time, terrible. I get that sometimes people are fairly new to grooming and many not have as much experience with grooming or animals. Honestly this should be listed! And the nonsense with the appointment times and punctuality. Why? Not honest with the times, and lackluster of a job with his groom and bath. He smells of nothing! What was even used!??? Did they even friggen bathe him!? We have used this service for the first...and absolutely LAST TIME EVER! Very unprofessional behavior! Such a sour taste from this experience, we will never use these services again.

I have been coming here consistently and i get good service for my pet. In the past, i had one…read moreunpleasant service from a groomer but now it seems the staffs are professional and take good care.

We've had a couple of good grooming experiences here, but during check-in at our most recent visit,…read moreTina (the salon manager) hurt our senior dog in front of us, condescended to us with inaccurate information, and was generally antagonistic. She hurt our dog by repeatedly trying to rip a comb, root-to-tip, through his matted coat -- my pup was in obvious pain as she did this. Her point was to show us how matted he was, to justify a de-matting fee. We already told her our dog was matted and agreed to the de-matting fee, so there was no need to belabor it. Also, of course you can't pull a comb root-to-tip through a matted poodle coat -- you're supposed to de-mat tip-to-root using a brush. In my book, hurting an animal to prove a point is sick, and it probably means Tina shouldn't be trusted to handle animals for a living. In the midst of lecturing us, Tina asked what we were using to brush him at home -- her tone made it seem like she doubted we were brushing him at all. We told her, as we've told every groomer before her, we use a slicker brush for the most part. She loudly condescended, "That's garbage! You're not gonna get any mats out with that" and told us we should be using a comb instead. Based on six years of caring for a poodle mix, I was certain this was not correct. My mother is a dog groomer who owned and operated a grooming salon, and she, along with every salon we've taken our poodle to, has confirmed we're using the best brush for him. Every search result on the topic concurs that a slicker brush is the most fundamental tool to care for a poodle's coat; a comb is a finishing tool, not for de-matting. Not wanting to argue publicly with a professional over her presumed subject matter expertise, we smiled and nodded until she finally took our pup back for grooming. His haircut came out fine, but I have to wonder -- when we left, did Tina de-mat his coat correctly using a brush or incorrectly using a comb? If the former, Tina knowingly gave us incorrect information. If the latter, she caused our dog unnecessary pain due to her ignorance. Neither possibility is acceptable. My partner and I are working professionals, experienced dog parents, and new homeowners. Our poodle is not typically matted; he was matted because we've been overwhelmingly busy buying, renovating, and moving into a home and have simply not had the time we normally do to brush him. Now that our lives have calmed again, we will resume our at-home grooming routine. There was no need to lecture or condescend to us, and certainly not to promote disinformation about how to take care of our dog. This is the main issue that concerns me about Tina and why we aren't comfortable with her grooming our dogs. However, a couple of other things happened that are worth noting, since they help paint a picture of how Tina seems to be. One of the first things she asked was why our schnauzer mix had a muzzle on. Her tone was combative right out of the gate, but the question was more than fair, so we readily told her we keep our pup muzzled in public because she has bitten a couple of times. Tina didn't ask for further details and barked at me to take the muzzle off. I was shocked she had barked an order at me and confused as to why I needed to take the muzzle off right now when I could just remove it along with her other gear in a few minutes. Turns out, there was no reason to bark at me to take the muzzle off - no reason other than to antagonize and condescend. Tina also insisted obsessively during check-in "This is NOT a miniature poodle!" I thought, "I know, that's why I filled out the form stating he's a 27-lb mini-poodle MIX." Ignoring her unpleasantness, we simply told her that the rescue said he's a poodle-Bedlington mix. She continued, "He's way too big for a mini-poodle, he's definitely a Bichon." At this point, we were confused as to why this lady was so bent on us being wrong. Why did she think it was impossible for a mini-poodle mix to be slightly larger than a purebred mini-poodle? He certainly isn't a standard poodle or a toy poodle. Ultimately, he's a mixed-breed rescue dog, so no one knows what breeds he is. Tina abruptly ended the seemingly pointless disagreement by stating aggressively, "Well in my system he's a cockapoo, so the price for his bath and brush is going to be higher." Once I understood the point of her insistence - to charge a higher price - her aggression made it seem like she thought we were trying to get a lower price by misrepreseting his breed. Not in the slightest; he's been to six different grooming salons since we've had him, and he's probably seen 12-15 individual groomers. We've told all of them that he's a 27-lb mini-poodle mix, and it's never been an issue until we met Tina. I hope that going out of her way to proactively undermine and dismantle her clients' good grooming practices in order to instead promote disinformation about caring for animals would disqualify Tina from managing a PetSmart salon.

LOCATIONS HAVE LIMITED CAT GROOMERS DO NOT TRUST JASMINE O…read more My experience with JASMINE O at the grooming salon was horrible. She was a replacement for our regular cat groomer, who consistently provided excellent service and never experienced any issues with my two cats. Jasmine stated that she would make a note that one of my cats does not tolerate the use of a blow dryer. However, during the appointment, she provided inconsistent and conflicting accounts regarding which cat had allegedly attacked her, ultimately changing which cat she claimed was responsible. When my cat was returned to me, the cat she identified as having attacked her had a leash tightened around her neck to such an extent that she was visibly struggling to breathe. This was extremely distressing and entirely unacceptable. Both my cats were soaking wet , nails not cut , and clearly not groomed for the money spent. Although I spoke with the manager and received a refund, Jasmine proceeded to mark both of my cats as dangerous and labeled them as red attack. Affecting me booking online at all locations. LOCATIONS HAVE LIMITED CAT GROOMERS DO NOT TRUST JASMINE O

If you have any type of doodle, stay away from their grooming! All they know how to do is shave &…read morepoorly at that.