On my most recent visit Tegan and Tommy were very welcoming. Tommy took extra time to get me fitted…read morefor the right size boots and belt as well as talk me through their many options. Zach is always top notch too! Love to visit the shop when in PC!

Truly a FIVE star experience from the moment you come in and ongoing! We were visiting Park City…read moreand just happened to walk in never expecting such an amazing store and great customer service. We are from Austin, TX so there's no shortage of custom hat stores, but it was partly the experience that had us buying hats here. We worked with Hannah and all I can say is if you are working with her... you ARE going to buy a hat. She's very good at reading people and picking out what would go best for each individual down to the color and style of the hat. But mind you, this is not ordinary experience. It's extremely personalized to each individual; not just the fitting for proper size, color that works best but the shaping. I think I've spent less time buying a new car and that's not meant to be negative. Rather just to emphasize the personal attention you receive when you want to check out the hats. They have so many colors and style variations for you to look at, but regardless, if you already know how you want your hat to look, they can style it. When you pick out the color you want, you are going to be a basic hat with a flat brim and a round crown. So don't be shocked when they bring out the new, unshaped hat. Right in front of you, they will shape it to the exact style you want and it's really an impressive process to watch. One of the most impressive things was changing the size of the brim. We wanted the brim just a little smaller than the stock hat. They will measure it down to an 1/8th of an inch and after they cut it, you would never know the hat didn't come that way originally. Again, the transformation from the stock hat to the one you take with you is an amazing process to watch. And something I haven't ever seen before, they will actually "brand" your hat if you want. Think of branding like a cow get branded; they have these little branding irons and we chose to get our initials branded on the underside of the brim. A very nice personalization and a great way to make sure someone else doesn't accidentally pick up your hat! They have a wide array of hat bands anything from a very basic but nice hatband that comes with the purchase of the hat, to hand etched solid leather bands with silver buckles for the same price (and sometimes more) as the hat. But when you look at the history of the Burns Western apparel (since 1876), it's clear the quality of the material and craftsmanship. Don't be shocked by the price; again, this is a quality hat that is going to last a lifetime and people will recognize the quality. In the first day after getting the hat, we received so many comments from people passing wanting to know where we got the hat from. If you came to Park City and weren't prepared to carry something like this back on the plane... not to worry. When we finished our trip, we returned to the store and they will put the hat in a nice protective box and ship to your home address so there no worry about how you are going to carry this on a plane. We are already planning another trip in March to Park City and we won't leave before visiting Burns Cowboy Shop to pick up another hat! Everyone here is very nice and helpful, but ask for Hannah. She is so knowledgeable and fun to work with. But one warning... if Hannah helps you... you ARE going to buy a hat :) she doesn't pressure, but she knows the hats so well, you are going to feel like something is missing if you don't get one of these hats. We couldn't be happier and you don't have to live in Texas or Utah. You can wear this in New York, Chicago or Miami and people are going to recognize a quality of piece of headwear.

We had a fantastic experience designing a very special hat today with the help of Leah…read more She guided me in the creative process of deciding color schemes, branding. Thanks Leah! I absolutely love my new hat! I can't wait to return to make another one! Afterwards I highly recommend going into the Pink Pony Club onsite to have Philippe make you a celebratory concoction. Hats off to a great experience! Go find Leah and Philippe to savor the best of best!

What a cool spot. Check out the Speakeasy. Staff was great and this is a must stop on Main Streetread more

Service was great. My hat(s) were custom made for me. Sizing was perfect. Value was greatread more

If you struggle with having a large head these guys have you covered. I was fitted for my hat in…read moreabout 15mins and it was a breeze. Still waiting on it to be made and shipped. I will update my review when I get the final product. The hat wasn't a bad price either I think it was around 550 for the standard rabbit felt hat but they make it convenient to pay half up front and half when you receive it. All in all it was a great experience and if I'm back in Utah I will definitely be back.

They were helpful but shop around. You maybe able to find a…read morebetter price else where. Check hours for return.

I went into Park City Sport nearly every day of my vacation here. Every single person working there…read morewas so kind and generous. Our group had someone who had never skied before and someone who has gone their whole life and they were beyond helpful to all levels. Also, I sprained my knee my first day skiing and wasn't able to go the other three days I had already purchased and they have me my money back. See y'all next December!

I needed to replace a couple of felt men's hats. I recalled walking by here and seeing their…read morecollection of men's hats and caps. They were able to properly size me and provide, two tradtional felt hats at reasonable prices. I am pleased.

Wonderful little shop with very helpful staff! Love their products, everything you could ever need…read morefor the care of a moustache or beard.

Been in to look around a few times, great people, great experience. Especially for just visitingread more

The hat is nice. The customer service and length of time it took to make wasn't that impressive…read more Also wanted a flat brim and didn't get it... I do get a lot of compliments on the hat though

I have never been to this shop, but stopped in because my sister wanted to stop in. It was so cute…read moreand had a variety of snow sport gifts and apparel. They had a cute promo for Christmas; finding the hidden elf for a discount. My niece tried to find it... not sure if she did or not. They had super cute, felt ornaments on their tree too. I saw this cute patch at the registers, which I asked about, they didn't sell it there (as most places don't sell patches anymore- and I like to collect them of places I visit). One of the staff was so nice and made my Christmas. Thanks so much! I will visit again in the future!

I rented a mountain bike and was very happy with the service and professionalism that the two guys…read morein the shop displayed. Bike was great and the suggestions on different trails to try were very much appreciated. Would go back to them again for sure

This is a neat little shop on Main St in downtown Park City that sells designer and higher end…read morebrands as well as funky inspiring brands like WESC. You will also find a huge selection of TOM's shoes here for your philanthropic and shoe wearing purposes. The store's staff is friendly and willing to give you the time of day even if you're looking at 3 pairs of shoes in 2 different sizes and they're not shy about recommending different things to give you an interactive shopping experience. I liked the layout, simple, effective, and they had a pretty good 50% off clearance going on in the back. Definitely a great place to shop or a cool spot to stop by when browsing downtown Park City.

The cutest boutique with fashionable for the young and trendy lady or guy…read more Shoes, sunglasses, clothes, jewelry, upstairs features items for babies and children and there is a window to the old tomey barbershop chair where men can dapper up. Features an eclectic selection of labels from RVCA which my boyfriend wears to trendy casual women's skirts, shorts, jeans, tops. Boutique prices, therefore i could do some major damage here. Very unique to the tourist shops, art and winter-ski gear stores that seem to dominate. I bet this place is slammed in the summer.