I am Chinese, on 26th November 2017, from 12:20 to 13:05 I had a salmon salad for lunch, the salmon was at the top while all the vegetables were at the bottom. Because the staff of my company has some discounts with this restaurant, so I picked this place for my lunch break.
When I finished the salmon, I proceeded to eat the vegetables and I had some weird taste in my mouth and I noticed the vegetables was unclean because there was still some speck of mud on it. After I washed my mouth in the toilet for 3 minutes I went to talk to the staff, the person received me was a woman wearing orange cold shoulder top, short hair with long side fringe, wearing a pair of black frame glasses and her long fingernails were painted in dark colour (clearly I didn't feel any form of professionalism from this member of staff). She left me waiting at the bar for a while, then she came to me with a very unwelcoming face.
I wanted a reasonable explanation for the situation, however, she insinuated there was no mud in the salad and she behaved like I was lying. I showed her the mud on the vegetables, then she used the "you have finished the salmon" as an excuse because she did not want to acknowledge the situation. This is such an unforgivable mistake because clearly, the person who washed the vegetables did not do his job well, and what was worse was that instead of solving the problem, this woman decided to turn the table on me as if she was accusing me of being a liar.
After she talked to whomever was in charge on the phone, she decided to give me a full refund, but the story did not stop there. As she was handing over the money, she loudly said to the crowd that staff of my company are no longer welcome in this restaurant. So, in summary, this restaurant wants you to come and eat their UNWASHED food. They want you to pay handsomely for it, if you are unsatisfied, you should just shut up and be happy because, in the end, this is the food they want you to eat and nothing else, especially if you are just an employee on your lunch break, or a minority they do not approve of. read more