Lovely staff. Went here to grab a few things I missed out on buying last Christmas and I'm glad I came mid November and got them. My only reason for not giving 5 stars is just their general pricing. It's a bit pricey for certain items. I would shop here again though. read more

Horrible customer service. No one to check anybody out at the cash register they are more concerned about restocking the shelves at 10:30 AM on Friday. I don't know their own prices and if it doesn't come up correct on the computer they will not go and help you find out the actual price. It's a self-serve store do not expect any help from any employee. When I went back to tell them I needed help on a price after I already purchased my first product and wanted my second product no one would help me to employees help read more

After Honeybuns bought a bunch more spices, our little spice shelf is full of stuff, and it's hard to find things. Looked for spice racks on Amazon and elsewhere, but they're usually taller than 9.5 inches. So needing to organize, came here. I haven't been in one in a long while, and it was cool to browse thru all their stuff. Finally found the spice racks that works for us and got three. Not cheap, but it fits and it fits the way we cook (very important). Will come back again if I ever need more organizing stuff. read more

I fully support their enterprise. So we are all addicted to plastic that is worth nothing in Asia. Why is that we ask ourselves? Because clutter matters, clutter invades, and clutter conquers. So, I am not ashamed to be addicted to worthless plastic. I did try to buy furniture there once, a bungee chair, and maybe 2 laundry baskets. I wouldn't recommend furniture here unless you're into the more disposable laminate types, and not all laundry hampers are created equal. However, for all those stuff hidden from view- little shelves, drawer organizers, underbed containers, blanket storage boxes, high quality hangers, office organizers, cord organizers, Simplehuman trash cans, mailing boxes, boxes for the kitchen, Container Store is bar none* they have more sizes than any other store, and for a perfect clutter free fit for your home, size variety matters much! This Costa Mesa location is also bar none, I've been here a lot and every single time, their service was unfailing, location clean and organized, its my love land. I love organizing and cleaning supplies, so this is my disneyland. A+ read more

The thing I love about this store is that you can find things here that no other store offers. I love walking around and looking at everything they have. The staff was very friendly and the restrooms were spotless. The only gripe I have is that most items they have that you can find elsewhere are more expensive here than at their competitors. read more

OH container store, how do i love thee...let me count the ways. haha, i try to convert all my friends into loving this store, but none do as much as me. i'm all about organization and pretty presentation, and this place has what u need - storage containers for any room, wrapping paper - containers FOR your wrapping paper, travel gear, office supplies, soda can safes, etc. tip: keep an eye out for coupons online or in magazines like realsimple. this location has better parking and friendlier staff than pasadena. read more

Waited45 min on Monday at 8 pm while one of two employees helped someone in the phone. Knew exactly what I wanted two standing shelves. Went back Saturday told the appointment taker just wanted two standing shelves. Said I had to speak to a designer. She said they take appointments. I wanted to make an appointment for Monday. She rolled her eyes when I asked her why she was just writing it down and not putting it in the computer. I'm calling closet world. This place is the worst. read more

You have to love this place! There is a gadget or container for everything under the sun, it's crazy! The only drawback is my car isn't big enough to hold everything I want and my wallet doesn't carry enough cash to pay for it all. I've bought things from a shower caddy to a key organizer to hold your house keys and wallet, etc. Take a walk around the store and you'll see stuff you know you have to have and don't know how you lived without it. To make matters worse, the staff is friendly and very helpful. Combine the two and it's all over for me. In all seriousness it's a great place to find ways to organize your home. It can get pricy, but if you need it, not want it, then spend the money. read more

ive always hear good things bout the container store. i was so excited cuz i have never been to one. well, i was disappointed. eventhough my friend already told me i can find everything in the store for a much cheaper price elsewhere (target, bed bath & beyond, ikea, etc) but i thought its "the container store"! i gotta go at least once! so i made my friend take me there lol and yes of coz i was disappointed. my friend was right! everything is overpriced! i've seen all these 'containers' elsewhere and they are charging at least 2x as much here! the whole time i was there, i kept thinking how i can get much cuter and cheaper 'containers' somewhere else... like daiso in irvine LOL read more

If you're a container addict like me, then this is the place for you. I've discovered containers for my containers here. But don't let the store name fool you. They carry much more, such as packing material, gift wrapping, travel accessories, and everything you need to reorganize your life. This location is conveniently located off the highway with ample amount of parking. read more

I came here this last week to find some storage options for home and work. Could I find storage options cheaper at Le Target, absolutely, but I wouldn't find the selection that I did here. They have every room of my house covered, as well as my office and desk. I was really happy with the selection of items and the variety of options. It can be overwhelming... here are some suggestions. First of all, come in to the store with a good idea of what you need. Second, I had to wander through the store completely before I put things in my basket (too many times I grabbed one thing and then found a better option further along and had to take the other item back). Check for coupons before you go. Educators can get 10% off, but you need to sign up before you get there. A suggestion to the People in Charge: You need to rethink the shopping carts. They are great for small item shopping, but unmanageable for larger items. You should provide some easily manueverable flats (think Home Depot) that would allow us to fit more in the cart/flat. Also, hooks of some type on the front of the cart would be great. I had a cart full of containers and a full bag, and it was tough to hang on to both as I went over those ridiculous speed bumps on the sidewalk. Customer service was great...Thanks! read more

Organizing HEAVEN for the OCD in all of us. I LOVE this store for the acrylic makeup/beauty/jewelry storage. It transforms your vanity table or room from drab to fab, clean and sleek rather than those cheap ugly sterilite drawers. So many options! Yes, we are paying for OVERPRICED shiny plastic, but who cares? It's a one stop shop for all of my container & decor needs. (Look out for the sales.) I bought the brushed chrome clothing rack less than a year ago, and it's held up pretty well so far. My family members bought cheaper versions at Walmart or Target, but they weren't adjustable. They also sell single plastic clothing hangers in a variety of colors, for those of you who organize your closet by color/style and match your hanger to your clothing item (I do). It saves time trying to find things in the morning, don't judge! Lol It's a pretty big and organized store, not too difficult to find what you're looking for. But then again, this is the only container store I've been to because it's at a convenient location for me. The staff is helpful and friendly, so don't be afraid to ask if you need anything. read more

The only thing I needed from here was an upright retractable broom with a dust pan and The Container Store had it in stock! With that being said, my visit was strictly riding on that broom. Needless to say, I walked out of that store with twenty other items. I love this store. My inner organizational OCD geek perked up while perusing through aisle to aisle. read more

I came in to exchange some items and purchase something else. Had questions regarding kitchen cabinets pull out drawers but couldn't find a staff. Maybe they're short staffed? The few times I've been there within the last 2 weeks, I've notice there's not a enough staff around. Anyhow, I overheard a guest saying there's a cashier at the back of the store so I went there to ask for assistance and they sent someone out to help me within minutes. She was very helpful. Another staff at last week's trip was also very helpful as well. I will be back again to get some more organization items. Hope I'll continue to get the same service. I think it would be great if they had staff walking around to see if anyone needs help without guests hunting for them. read more

First time here. Wow, I've been missing out! Considering I'm type-A personality and have self-diagnosed OCD, I fell in love with this store as soon as I walked through the doors. Everything from Tupperware, storage, organizers - all sizes and purposes. You'll go crazy trying to organize.. how's that for an oxymoron? :) Prices are a bit higher than the big box stores like Walmart and target... But you'll find styles and products you can't find at big box stores. Staff is extremely friendly and helpful. Parking can be difficult, especially on weekends. read more

The Container Store - Interior. So organized and clean :) - Home Decor Near Me - Costa Mesa, California

We needed to renovate the complete wardrobe and want to take advantage of their Elfa discount so went to their Costa Mesa store on a Saturday afternoon and was told to wait for 25mins to see their design team to place order before taking stock. So we went to Starbucks for a drink to kill time and after waiting for 1 hour, there's still no staff, no known time when a staff is available to take order. We asked to see the shop manager, Ganette. The least helpful person in the shop actually ! No clue how to manage staff when it's such a busy Saturday on top of a special sale ! There were 4 staff at the design desk and half of them went out for break at the same time instead of releasing just one person at the desk to make sure demands are met. This shop manager Ganette told us we should make appointment (which we did as we walked in and were told 25mins later it would be our appointment). If they can't cope with walk-ins then say so right away. It is the worst retail customer experience - give an expectation to customers then can't live up to it ! As we were told staff were off for 1 hour break but apparently a staff was gone for 1.5hour! At such busy time, lunch break of 1 hour should be split in 30mins and then another 30mins as tea break to cope with heavy customer demands and to maintain sufficient staff on shop floors ! While we were waited at the store, we also witnessed customers not getting enough help around and people left cashier queues because the line was so long .. But once we got serviced - 1.5hours later, the staff was helpful and courteous. In general, the staff are all helpful.. just very poor manager in place ! Bottom line, only visit the store - 1. During non peak day / hour 2. If you have plenty of time and patience to waste away read more

To be honest driving afar fromTorrance nonetheless and to see it was worth my time and in my last hope of finding my glass spray, you damn right it was worth it. Great customer service, friendly, and very busy. Aside from that just being in an array of containers and stuff, it was just amazing what is available. If it's related to container, don't compromise. Try this place out, it's worth it, hell might even find something even cooler. read more

This is the place I go to for motivation. It tells me that I too can become organized!

Their online ordering process is a joke for a big company. I ordered something online at 9PM on a Sunday and called to cancel my order first thing Monday morning as I was going to be by the south coast plaza store and would buy. The person told me I could not cancel but she wrote down in my file it would be redirected back to container store and not shipped to me. It sounded improper to me so I called again on Tuesday and a different person confirmed this is their process and said it was noted not to ship to me. A week later the product was delivered to my house. I called on 8/4 and told the person my situation. She was kinda rude and said fedex would come by on 8/5 to pick it up. FedEx never came so now I am calling container store again. I will never buy online again. Too bad as used to have great customer service. Gary read more

Love this place! I am also an organizational freak! They have everything here including the best container for taking a salad to work/school. It has a dressing lid that you fill and then press when you want to add the dressing! Clever. Usually I have amazing service but I am subtracting a star for my yucky service I had today with a closet organizer and the yucky guy at the cash/wrap doing a return for me. read more

The Container Store is in the nightmare shopping center known as Metro Pointe. It is on the corner as you enter from Bear St., next to Best Buy. Parking and traffic control here are pathetic. The store is pretty big and divided on the type of area you may need a container or storage. It ranges from shelving and space saving solutions to kitchen food containers. They seemed understaffed since all of the staff was at the registers. I could really get any help finding what I needed. Once there was a break I could approach and ask a question. They ended up not have what I was looking for. They seem to have a lot of different type containers but not a lot of choices within that type. I kind of have to take what they have. I really do not have a price comparison on this one since they did have what I was looking for, a 1 gallon fluid container with secure lid. I ended up going to Target and buying a gallon of car wiper fluid just to have the container. Oh well. Overall, they have some good and interesting things but they may not have what you need. read more

This place should really be called "The Some Containers But Mostly Other Junk Store" We've gone in multiple times looking for certain kinds of containers but usually end up coming out with like hangars or some other crappie we never intended to buy. And still need to go somewhere else for containers. read more

it's so empty all over. the service their sucks. each thing is so expensive and not worth the price whatsoever.

Speciality store for sure. Love their selection of items for travel. So many little gadgets to explore, too. Their prices are on the high side, they carry name brand items. If you're looking to pay less, this is not the spot. If you're looking for something unique or something that just might help organize things, check this place out. read more

Nice selection but they don't have enough salespeople to check you out and it's painfully slow even when it's not busy. Can't imagine how slow the check out process is on the weekend. Sadly, this is exactly why people shop Amazon. read more

Excellent customer service, and love everything I bought to organize my closet. Carol was super helpful, I ordered online for pick up @ 5:15pm but showed up early, Carol went above and beyond to help me find all of the items I ordered online, scan them and get me out on time, as I was on my lunch break. Thanks Carol you are awesome and you made my day! Can't wait to start my next organization project, I will be back to see Carol! read more

The Container Store is fabulous! It has solutions for every problem. They have boxes after boxes, hanging supplies, gift boxes/wrap, shelving, and much more. You can organize any space in your home with their products. I love so many of their products but I do not come here too often. I would go completely broke trying to re-do my home! That's the only thing about this place. Too many great products and they're kinda pricey in my POV. Great solutions though! I love this store! Especially during Christmas/Hanukkah time due to the gift wrapping theme! :) read more

I really like this place. It was my first time and they did have a lot of interesting things. One set back would be the high prices, but the sales are quite amazing and I'll definitely be back when I buy things for my new apartment! read more

What can go wrong in a Container Store??? Right? This place is awesome. I am very surprise that so many people come in and buy ..just containers.. lots and lots of containers. I came in to buy a new trash can. Is that weird? Our lovely Carol, cashier, was hilarious. Scottish mid-life lady who just joked the whole entire time while making our process. I have no idea how this place can be a negative star. It's different than other stores here in South Coast. read more

Great store and amazing products! The only reason why I took one star off is due to inventory. I can't remember a time when I was able to purchase everything on my list since they always seem out of stock on many items. read more

A late update on my part; I did receive a call from someone at the store after I sent them a note on their website. She told me that she appreciated the comments and that they would address their customer service. She apologized for the staff and reiterated that they will address it with the staff. Thanked her for calling. It was nice to see that someone responded. Will give them a chance again as I am looking to work on the kids rooms. I wish Yelp would allow 1/2 stars as I would up them them a partial notch just for the callback. read more

Walked in with the intention of only getting a couple of storage baskets and I walked out with a cart full of unimaginable containers and a receipt stating I spent 120 bucks. "How did that happen?" as I load up my car with containers for makeup brushes, cotton pads, and hair goodies. This place is dangerous because of all the crazy containers and storage they offer. You never think of certain containers until you see it. I literally went through every aisle saying there's a container for that shit? They sell your regular run of the mill storage containers, travel bottles, clothing storage, than down to little baby containers for salad dressing, it's crazy. I am a sucker for the single functional container that can really only be used for one thing, for example the make up brush container that I bought. It has all these tubes connected to each other in various lengths and widths which looks cool but when I took it home I realized that some of these tubes could only hold one of my bigger brushes which minimizes the amount of brushes I can store. I would have been better off with a mug for my brush storage but I did like the look of the container. They also let you know you can use the same container in the bathroom for your tooth brushes, hair brushes, and tooth paste. I also bought this mini lazy susan for my vanity which I will post a picture of. I literally picked up a bunch of random vanity containers because of how sneaky the container store is. They have random containers that most people would just look pass but they fill it with everyday things that you probably have at home which makes you think "that's a good idea, I need to get that container." Which unfortunately that's how they suckered me in. The container store is a place you can kind of get lost in especially if you're just there to browse because browsing turns into buying and boy did I pay for "just browsing." Honestly I love this place but I probably won't return unless I absolutely need a certain storage container or when I get paid because the Container store can easily become my expensive habit that I can't break. read more

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I LOVE this place, however, I feel like I can buy clear containers for much cheaper at Target or even KMart. I love all their products and displays. All unique and modern-looking. They also have really cool gadgets like pill boxes, paper soap, LED keychains, and eyeglass repair kit keychains, etc. I came here looking for the freestanding hanger stand I bought my mother about a year ago. I knew they still carried it because I saw it on their website. I asked the older woman cashier if she could check for me and instead of looking into her computer or physically moving to the section where it would be, she told me about a smaller, plastic version that was $5. I told her I didn't want that and because a line started to form, I just bought my item and left. I guess it was my fault for not asking her to do more, but I assumed if she had any customer service skills she would have at the very least looked it up on the computer. Whatever... I just asked her if the availability is correct online for most items and she said yes. I went home and checked online and sure enough, it says it was in stock. IN STOCK. Not LIMITED STOCK or UNAVAILABLE. I marched back in and asked another person to show me where the Free Standing Hanger Collector was. This girl was much better and physically went over the the general section. Well I guess they had moved it from it's original spot because SHE couldn't even find it at first! Anyway I got what I wanted and left. Lesson learned: If you want something ASK UP FRONT and if you get a SH*TTY response/reaction, GO TO SOMEONE ELSE. Overall, the staff is pretty friendly, but they should have been more customer service oriented, especially if they charge like $10 for a container I could buy at Target for about $6. read more

Closet materials are awesome! Customer service is the worst. We've had 4 closets with ELFA, we have purchased products there many times. It seems there was a change in staff. They used to be approachable and welcoming. Now they are snooty. I approached two of them while they were looking at the computer, they did not acknowledge me saying "we'll be right with you". I had to say " excuse me". I stood there right in front of them for 5 minutes. They never even looked up. The cashiers are super friendly though. read more

Terrible Customer Service with the Container Store. We were given a phone number to use and set up an appointment for installation of the closet system. Eight phone calls and three of messages later we have not heard from them. read more

Unhelpful employees. When I ask to use a cart to help myself, they say "no because it's a liability..." and just stare at me. Okay.. no problem... but when I ask for help since she said "no" to the cart, she rolls her eyes at me and huffs over with the cart! I was tying to help myself so I wouldn't need assistance, but I can't carry this large origami shelf and six stackable drawers on my own. LOL. I have never had this happen at this location! Every other time employees happily say yes! So funny. I still love the container store, but that lady sucks! :D read more

terribly messy and disorganized after customers have rifled through everything many shelves are empty stuff all over the place making the shopping experience unpleasant probably understaffed san diego store beats this place by 100 times didnt find what i needed at the store so i have to order it online on their website read more

I love the Container Store for all "organizing" things. When we went this last time they were out of stock on lots of items, so apparently others had the same idea to get organized. Also there were some items that you can get cheaper at other retailers but I'd still recommend going. Great Store! read more

Selection is ok, but customer service is bad, and I mean just bad the staff donut know what they have in, they didn't even check the computer to se if it's in stock, as well the push carts that they do have is to small for 80% of the product that they do have, to day was the 4, but last time at the container store, as in line and buying my stuff found what I just bought cheaper at Walmart and target read more

Hi, So I had a problem with some product. I call the manufacturer per the instructions... They said I need to call the Container Store for help. Side note, the manufacturer was not a nice group to speak too. I called The Container Store... Shelly happen to pick up. SHE WAS SO NICE... Shelly made everything all better. I product is all good and my WIFE is happy because of it. THANK YOU SHELLY at the Costa Mesa Store! Danny read more