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Costa Mesa, CA

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The Container Store

3.4 (251 reviews)
Closed • 10:00 am - 8:00 pm
Updated 2 months ago

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This review is regarding what they have to offer for closet solutions. Shout out to Veronica who was fantastic helping us find the right solution for us. Our home was long overdue. Once our old Home Depot style closet gave out it was time to make the investments they offer great finance options and also the install crew is great. Can't recommend enough.

Outside
William M.

We'll back to a hybrid work schedule and I needed to move some things around my Elfa set up. Stopped by this location and parking was great. Lots of spaces at the structure right next to The Container Store. As I walked in, the cashier line was 15- 20 people deep. What the heck???!!! I went to the areas I thought where I would find what I needed and there's no rhyme or reason how they organized this store. I wasn't able to find what I needed and there was no help to be found. I wandered through the store hoping to find what I needed on my own. No such luck. I luckily ran into a manager and asked her where I could find what I needed - turns out, its not on the floor and she has to go to the back to get it for me. WHAT THE HECK!!!!!!! I've been wandering around for 20 some minutes. I didn't have the size info so I had to get that info and go back. I think I'll just order it online and save myself some time.

Nikki O.

My newest addiction and I never know what to buy because I want everything! They have so many cool things that will definitely allow you to tidy up back at home. They even have a pretty cool seasoned section filled with cool stuff for Christmas. Storage containers, gift wrap, bows, and so much more. My favorite section is the area in the back where you can find many items to store your art supplies. I can never decide which one I want and can spend a good 10 minutes in this aisle. They have mobile order and you can pick up at the back of store which is really cool. Make sure you become a POP member to get cool deals in your email to go on mini shopping sprees. The lady at the register was so sweet and allowed me to use my 15% off even though I just signed up. Def a great atmosphere and gets me in my Marie Kondo feels!!!

My daughters shoes are neatly organized and can now stack on top of each other. They have these for men's shoes to.
Annie M.

I just Wanted to take a minute to write a review about my experience at the container store on Sunday 8/23/2020. If you've never been to the container store you are in for a treat. While I had to wait in line outside for about 20 minutes to get in, I found the wait to be well worth it once I was inside. The container store has storage and organizational things in every shape and size and somethings come in fun colors. It's best to wear comfortable shoes since you might be there for awhile since it's hard not to go up and down each aisle. When I went to checkout I had a very nice and helpful store associate by the name of Cynthia H helping me. She provided excellent customer service and help to make my experience at the container store one that I wanted to write a yelp review about. If you have storage or organizational needs, run don't walk (or maybe drive) to your nearest container store, you will be glade you did. One more thing if you sign up for there POP rewards program ( it's free) you can get 15% off your bill and it can be used the same day you sign up (sign up on there website) Happy Shopping

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18 years ago

This is the place I go to for motivation. It tells me that I too can become organized!

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5 years ago

it's so empty all over. the service their sucks. each thing is so expensive and not worth the price whatsoever.

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15 years ago

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Page 4 of 7

Ask the Community - The Container Store

Review Highlights - The Container Store

“Carol's follow up during and after the sale was also a real plus in the Customer Service column.”

Mentioned in 5 reviews

Read more highlights

800 Rose Big - Table Center Piece Photo by True Photography  San Diego

800 Rose Big

(1.8k reviews)

$

I cannot recommend this flower shop highly enough! From the very first moment I reached out, my…read moreexperience has been nothing short of exceptional. What truly sets this business apart, aside from their breathtaking floral arrangements, is the incredible personal touch and community care provided by the owner. I've had the absolute pleasure of having several wonderful, deeply engaging conversations with the owner over the course of my visits and orders. It is rare to find a business owner who takes such a genuine interest in their customers, listening attentively to what you are looking for, sharing stories, and pouring true passion and artistry into every single detail. That warmth and dedication shine through in everything they do. As for the flowers themselves? Simply stunning. Every arrangement I've received has been remarkably vibrant, impeccably designed, and astonishingly fresh. You can immediately tell that a tremendous amount of care goes into sourcing and selecting each stem, because the bouquets maintain their lively colors and gorgeous fragrance for weeks on end. Whether it's for a special milestone, a thoughtful surprise, or just to brighten up a room, the quality never wavers. If you are looking for stunning, long-lasting flowers backed by a level of customer service and personal warmth that is increasingly hard to find these days, this is the absolute best place to go. I will certainly be a loyal customer for life. Thank you for always going above and beyond!

ATTENTION -- EXTREMELY UNPROFESSIONAL AND DISCRIMINATORY BEHAVIOR…read more I went to this store to pick up an order on 9/17 at approximately 6:10-6:45 PM. When I arrived, there was no employee physically present inside the store to assist me. The only way to get assistance was by talking through a camera to the employee, who told me that he was out making a delivery himself. He tried to give me instructions remotely on which flowers I needed to pick up, but he didn't even seem to know what flowers were actually available inside the store. The flowers he was telling me to look for weren't there, which made the whole pickup process even more confusing and frustrating. If an employee had actually been present in the store, this situation could have been handled much more easily. I found this extremely unprofessional. Why is the store being left completely unattended while the employee makes deliveries? Why isn't there another employee available to assist customers and delivery drivers? After I finished picking up my order, a female DoorDash driver came in. I told her that the only way to get help was to speak to the employee through the camera. He began giving her instructions, and she told him, "I don't speak English, only Spanish." He responded with an attitude, "Well, that's no good." I was shocked by the way he spoke to her. Since she couldn't understand his instructions, I stayed and helped her complete the pickup process myself. What happened afterward disgusted me even more. After I finished helping her, the employee started ranting through the camera that she should learn to speak English and making comments about where she came from. There was absolutely no reason to speak about her that way. She was a delivery driver trying to do her job, and instead of showing patience or finding a way to communicate with her, he made degrading comments about her language ability and where she came from. What made the situation even worse was that he wasn't physically present. He was making these comments remotely through a camera, where his face wasn't visible. I hope management reviews the camera/intercom recording from 9/17 between approximately 6:10 and 6:45 PM and identifies the employee who was making deliveries during that time. This behavior needs to be addressed. People should not be humiliated or spoken about this way simply because they don't speak English. That lady should deserve the same basic dignity and respect as anyone else.

The Container Store - homedecor - Updated November 2026

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