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The Container Store

3.7 (15 reviews)
Closed 10:00 am - 7:00 pm

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Home organization

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Clearance section = great deals!
Kym H.

Can I just say I love The Container Store? I think I would classify myself as a "frustrated perfectionist ". I mean, I want to be super neat and have everything perfectly organized but I just can't seem to get things as exact as I'd like to. Anyway, I had to run in to get some labels for yet another organization project I am doing. I was unable to locate exactly what I was looking for and just about that time one of their associates came up and asked if she could help me find something. I told her what I was looking for and instead of her pointing or just telling me where it was she took me over and pointed them out and wouldn't you know it was exactly the type I had in mind. I will be able to hook them to the top of the baskets AND they're erasable so I can reuse them! Yay! So I was in and out in less than 10 minutes. Unfortunately the husband was waiting for me or I would have spent at least an hour looking around. This is my happy place! If I ever win the lottery (which I don't play) I'm going to spend the first $5000-$10,000 here at The Container Store, just because!

Exterior to look for.

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7 years ago

Helpful 9
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6 years ago

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3 years ago

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7 years ago

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8 years ago

Helpful 2
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9 years ago

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6 years ago

Helpful 1
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6 years ago

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11 years ago

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10 years ago

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11 years ago

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10 years ago

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10 years ago

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9 years ago

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11 years ago

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Ask the Community - The Container Store

Review Highlights - The Container Store

After a quick look on The Container Store website my hopes and dreams for this closet appeared.

Mentioned in 2 reviews

Read more highlights

Homegoods - Tons of beautiful rugs!

Homegoods

(11 reviews)

Easton

I LOVE HOMEGOODS!! Seriously, I can't get enough of this store. There is so much cute decor for…read moreyour home, there's definitely something for everybody. I absolutely love their selection of throw pillows, seasonal decor, and artificial plants. Those are my favorite sections for sure. Everything I've gotten from here has garnered me tons of compliments when people come over to visit. They have rugs, accent and end tables, lamps, wall decor and art, mirrors, lanterns and candles, chairs, towels, sheets, storage and organizational goods, cooking supplies, and so much more. I could spend a couple thousand dollars in here, no problem. I really like this location. I visited on a Wednesday morning, and the store was fairly quiet. Everything was clean and well stocked, and all of the employees I interacted with were so friendly. I previously always went to the Stoneridge location, but it was always so packed and it was hard walking around in there with my baby. This Easton location felt more spacious and open, and I enjoyed my shopping experience. I definitely give this store and location 5 stars.

I love home goods and I understand that the store is always a mess and I accept that because that…read moreis what happens when people are shopping! But today the lack of customer service has push me over the edge! I walked into the store and the lady at the register look right at me and I smiled but she didn't say a word! But as I am leaving she finally decided to talk to me but it was only to tell me to put the cart back! I put the cart in front of the door but she insisted that I put it back in between the two doors. So I did but it is just amazing to me the lack of customer service!

Urban Home and Garden - Lotions, potions and soaps.

Urban Home and Garden

(4 reviews)

$$$

Easton

FALL IS IN THE AIR!…read more While shopping the Easton Center, I stumbled upon this store. It stood out for its colorful fall arrangements and beautiful outdoor displays. We walked inside to take a look and discovered the cutest home and garden décor center. Whether you have a full porch or simply a balcony, you can find something cute and timely to accent your space. I tend to do major fall décor throughout my home and within my garden because it just gets me in the mood and everyone loves it. I am just a huge fan of making a house a home and that's why I love these types of stores. Urban Home is a great store for finding cozy pillows with warm words of expression and inspiration. It is time to bring in some rich fall colors and holiday spirit. How about a nice throw and some new candles? Whatever you need to enhance your space and make it special, this store is a great resource.

Went into the Easton store this evening for the first and last time. Cute store with signs…read moreeverywhere saying 60% off holiday. One sign was located right by some holiday bird house feeders, some of which even read, "Merry Christmas." We chose one and went to check out and the saleswoman said it wasn't 60% off because they have bird stuff all year. What does that even mean? It was a red and green holiday item!! Someone from the store responded on Facebook and said "sorry for the confusion." There's no confusion on my part, they are being deceptive and rude. A RED and GREEN bird house is clearly a holiday item and they're all grouped together with the sale sign. I should have taken photos!!

Crate & Barrel - Outside

Crate & Barrel

(38 reviews)

$$

Easton

I had such high hopes for this store for many reasons, but mainly the price. I have been waiting to…read morepost this review until the process was entirely over so that I could recount the entire event. I'll start at the very beginning when I decided that I was going to purchase a couch and went into the store to look at their selection. I stopped in on Memorial weekend since I knew that if I was going to make such a large purchase, I would rather do it on a weekend when there was a sale. I walked around the store for about an hour, testing the couches, taking pictures, and trying to find the one for me. During this time, not one employee asked me if I needed help, while I could clearly see them all staring at me. I don't want to assume why they did not help me, but it did feel like it was due to my age and appearance since they were quick to help the older couples that fit the store's demographic more accurately. I finally got an employee to help me, and she was very kind. I decided on the Wellington Sectional in the color Pearl. This was a special order since I got a custom color. I came back the next day with my mom to get her opinion and make sure I did not forget to ask any important questions before I made the purchase. Part of the Memorial sale required me to open a credit card, and this is where the trouble truly begins. Half of the couch was to be put on the credit card at the time of purchase, and then the other half at delivery. It was very frustrating opening the card since none of the employees truly seemed to know how their credit card system actually worked. They could not tell me if interest started accruing before or after delivery or any of the other questions that I asked. They told me that the couch was estimated to be delivered in November. I later get an email several months later saying that it was being delayed until the beginning of October, which as you can imagine was confusing. I decided to call and get an answer. Trying to get ahold of customer service has been nothing short of exhausting and unhelpful. They could not tell me why that email was sent and truly had no idea when to expect the couch. This became a real issue for me, since I had made arrangements for my current couch to be given to a friend based on their delivery estimate. Finally weeks later, I get an email saying that now it will be delivered in December. So, I have given my couch away, and will not have one until December. Once again, customer service and the furniture team had no idea what was happening and could not provide me any assistance and when they said they resolved the issue, it was never solved. This becomes a theme. Finally, I do receive the notification I can get my couch. I try to schedule delivery and I am told there is a hold on my account. This can't be since I pay my card every month and have never missed a payment. I call once again. They tell me that my credit card is expired. Now, how can a credit card opened in May expire in less than 6 months. So, once again, I have to figure the issue out myself for customer service. They tell me it is resolved and I can schedule delivery. A week goes by, there is still a hold. I call back and repeat this process. Turns out, the last woman didn't release the hold at all. Finally, the woman named Emily fixes my account after 3 tries and we schedule delivery. Besides the actual couch issues and customer service issues. There were also issues with me receiving my rewards that I was promised from the memorial weekend sale. Not only did they not upload to my account, once I called to have them added, they expired before I even received my couch. They send them to you in separate increments so that you cannot use them to purchase one large item. This sounds petty but after all of the hurdles, I was extremely irritated by this. I finally picked something out on the last day so that they did not go to waste and tried to have it shipped to my home, and shipping was $35, absolutely ridiculous. That was a site wide shipping price for small items. Then, my second round of points were not added, once again. Although, the couch I received is good quality and I am glad that I have it, I would NEVER purchase from this company again. It was not worth the several months of headache and acting as my own customer service agent. They knew they did wrong since they refunded shipping fees, but when you are paying over $3000 for a couch, you expect exceptional customer service and treatment. That is far from what I received.

I went in to purchase some gifts off a registry and encountered an extremely rude worker, Jeff. An…read moreolder man who refused to help my mother and I and was extremely rude.

The Container Store - home_organization - Updated May 2026

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