Honest person! Told me on the phone what the problem was…read more Did not make an unnecessary visit and charge me I highly recommend him. He installed a new sump pump for me in the past and did a very good job.

Called Nick Fazio to come out and evaluate my sump pump situation…read more He was very knowledgeable and explained to me what the problem was. He replace the pump quickly and efficiently. I would highly recommend him! He is courteous clean and efficient. A pleasure to do business with.

Todd is amazing and super knowledgeable! We've been using his company since we bought our house and…read morefeel like we're in the best hands with All Dry. They've done a great job every time, and Todd and his employees are always happy to explain how things work, and offer helpful improvement suggestions to increase the longevity of our home and basement. Definitely the people to hire if you're looking for experienced service and fair pricing! They did a lot of work to our basement installing French drains and water proofing, and given the amount of rain we've gotten the last few years it's been bone dry since. The battery backup pump they installed gives me peace of mind, and works exactly as intended. When any parts on our sump have needed replacing, they've quickly come and completed the work under warranty. They're a small local business which I prefer to support, and a little patience goes a long way. In the wet seasons they naturally prioritize home emergencies over routine maintenance (as anyone reasonable should expect), but I've had no issues getting on their schedule for my annual service by just quickly popping over to their address. Todd will even take the time to personally come himself when scheduling is tight, and they're quick to communicate if running late.

Not really all that impressed. Larry sold me ocean front property in Arizona in the beginning, and…read moreI bought it for the smooth price of 50k. So, they surely have a hell of a salesmen as the end product was not at all what I expected nor was told. To preface, I bought a 175-year-old house with a stone foundation that was bowing. Larry told me I'd get two new foundation walls; it would take two weeks & I would get updates daily. I got one update from Mike 1.0, he seemed nice. Work stalled a lot in the beginning. Seems like they only worked every other day when I was told by the salesmen "once we start a job were there until it ends, we don't bounce guys around" whatever, things happen. Two weeks in when the job was supposed to be complete, I go to check on the progress, and my basement is completely flooded with 4-5 inches of standing water. Somebody had shut the sump drainage hose in the basement door pinching in likely while racing out on Friday. I text Mike 1.0 who informs me he hasn't even worked for the company in over a week. Lovely update! Mike 2.0 the new foremen was nice. Sucked he had to apologize profusely for the way the company's leadership is. I had requested several times for Todd to call me or meet with me to go over the issues. Still haven't heard from him. Four weeks later now the job is "done" & not at all what I was expecting. Poured walls halfway, House isn't even sitting on new "foundation" I was told I was getting. Was charged almost 2 grand for "basement clean out and debris removal" when the debris was tossed into my cistern and the basement is in the same state as it was before. Not sure what they cleaned out or removed (besides the already functional & existing sump pump and corresponding extension cords) Charged almost 5 grand for a sump pump that's duck taped together and leaking at the discharge directly back into the foundation. All in all, would not recommend. Office lady is kind whenever she answers. Company has a serious communication issue. Your foremen's need a raise for having to answer for the company's shortcomings, because the owner surely does not.

We had Kinetic Basement Solutions apply dry lock to our basement walls this week and we were very…read moreimpressed with the service. The woman who handles the scheduling is so friendly and helpful. We had Mark come out to inspect our basement and provide an estimate. We were provided an great price and decided to proceed with the work. Mark, Melvin and Joe completed the job over a two day period (we have a very large basement) and we enjoyed having them here. They kept the work space extremely neat and they were very professional, friendly and careful with our home. They did an excellent job and we are very pleased with the results. I would not hesitate to use their service again in the future and I would happily recommend them to anyone needing work in their basement.

Really knowledgeable professionals in the sump pump arena. (How many of those do you know...?)…read moreKeeping water out of your basement is a no brainer, and these guys know how we to do it. Fair pricing.

I cannot say enough about Jeff. He has been here a few times and is always honest, great at…read moretroubleshooting and problem solving and so friendly. What a memory he has too! Has not been here in years and remembered everything, even the dog! I will not call anyone else. Why waste time? Making decisions on who to go with is so stressful. Save the time and just sign the line. I am a customer despite sounding like a commercial. I want you to know that there are so many not doing good work. These guys are my go to!

We were so happy we went with this company to solve a big basement water problem. They did exactly…read morewhat they said they would do. They were really professional. They called every morning to let us know they were on their way, they showed up on time, they worked really hard, they were great at communicating to solve problems along the way, and they left us with a job. That was really well done. We highly recommend them. The foreman Dan was especially impressive.

Shiw uo to do inspection of basement but then never provide with free estimate as advertised,…read more never return phone calls or answer emails... horrible customer service

Good guys they did quality basement work for me! I would highly recommend them and the prices are…read morefair too

They came out and gave us a free estimate for a new paver patio and their work was excellent will…read moredefinitely recommend!

From the owner: Our work is always exceptional and we are very easy to work with we treat our customers like family…read moreand always give 110% we offer minimum of 15 years guarantee and any work we do and we always make sure our work is completely exceptional

The job was not done correctly. They had to come back a second time, appreciated the effort, but…read moreagain they did not correct the problem. I had a Construction Engineer evaluate the problem and it was clear that LaBello's did not have the skill or sufficient knowledge to address the matter correctly. After discussing this with Chad LaBello he made excuse after excuse. He then refused to correct the matter after taking payment. He asked for cash, we paid him, he never returned to correct the problem. Low class, poor business acumen and arrogant. Should not have a license to work in the construction industry.

They performed work last year and wanted cash. They were paid for both jobs in cash as requested…read more When he was paid he said he didnt have invoices on him but that he'd get them to me. then tax time rolls around and I need the proof of payments. After many attempts to get invoices for the two jobs he ghosted me after he had apologized profusely and promised to provide them. It's a huge shame because I had used them before to fix brick work after a tree had hit a building. that time they asked for cash and I gave it but they gave me detailed invoices right away. I was pleased with the quality of work and had previously recommended them to other people. It is unfair to a paying customer not to provide the estimates and invoices for such large amounts. I needed this for my taxes. Hopefully I'll be able to amend this review at some point if they ever provide the invoices.