Honest person! Told me on the phone what the problem was…read more Did not make an unnecessary visit and charge me I highly recommend him. He installed a new sump pump for me in the past and did a very good job.

Called Nick Fazio to come out and evaluate my sump pump situation…read more He was very knowledgeable and explained to me what the problem was. He replace the pump quickly and efficiently. I would highly recommend him! He is courteous clean and efficient. A pleasure to do business with.

Todd is amazing and super knowledgeable! We've been using his company since we bought our house and…read morefeel like we're in the best hands with All Dry. They've done a great job every time, and Todd and his employees are always happy to explain how things work, and offer helpful improvement suggestions to increase the longevity of our home and basement. Definitely the people to hire if you're looking for experienced service and fair pricing! They did a lot of work to our basement installing French drains and water proofing, and given the amount of rain we've gotten the last few years it's been bone dry since. The battery backup pump they installed gives me peace of mind, and works exactly as intended. When any parts on our sump have needed replacing, they've quickly come and completed the work under warranty. They're a small local business which I prefer to support, and a little patience goes a long way. In the wet seasons they naturally prioritize home emergencies over routine maintenance (as anyone reasonable should expect), but I've had no issues getting on their schedule for my annual service by just quickly popping over to their address. Todd will even take the time to personally come himself when scheduling is tight, and they're quick to communicate if running late.

Not really all that impressed. Larry sold me ocean front property in Arizona in the beginning, and…read moreI bought it for the smooth price of 50k. So, they surely have a hell of a salesmen as the end product was not at all what I expected nor was told. To preface, I bought a 175-year-old house with a stone foundation that was bowing. Larry told me I'd get two new foundation walls; it would take two weeks & I would get updates daily. I got one update from Mike 1.0, he seemed nice. Work stalled a lot in the beginning. Seems like they only worked every other day when I was told by the salesmen "once we start a job were there until it ends, we don't bounce guys around" whatever, things happen. Two weeks in when the job was supposed to be complete, I go to check on the progress, and my basement is completely flooded with 4-5 inches of standing water. Somebody had shut the sump drainage hose in the basement door pinching in likely while racing out on Friday. I text Mike 1.0 who informs me he hasn't even worked for the company in over a week. Lovely update! Mike 2.0 the new foremen was nice. Sucked he had to apologize profusely for the way the company's leadership is. I had requested several times for Todd to call me or meet with me to go over the issues. Still haven't heard from him. Four weeks later now the job is "done" & not at all what I was expecting. Poured walls halfway, House isn't even sitting on new "foundation" I was told I was getting. Was charged almost 2 grand for "basement clean out and debris removal" when the debris was tossed into my cistern and the basement is in the same state as it was before. Not sure what they cleaned out or removed (besides the already functional & existing sump pump and corresponding extension cords) Charged almost 5 grand for a sump pump that's duck taped together and leaking at the discharge directly back into the foundation. All in all, would not recommend. Office lady is kind whenever she answers. Company has a serious communication issue. Your foremen's need a raise for having to answer for the company's shortcomings, because the owner surely does not.

I cannot say enough about Jeff. He has been here a few times and is always honest, great at…read moretroubleshooting and problem solving and so friendly. What a memory he has too! Has not been here in years and remembered everything, even the dog! I will not call anyone else. Why waste time? Making decisions on who to go with is so stressful. Save the time and just sign the line. I am a customer despite sounding like a commercial. I want you to know that there are so many not doing good work. These guys are my go to!

The crew (Jeremy, Shay & Justin R.) arrived on time, explained just what was involved and got to…read morework. It was noisy at times as we were warned but tolerable. They worked very quickly and had the work completed and everything cleaned up by the end of the day. I highly recommend Adirondack Basement Systems.

In July 2020, we had a few businesses come to give us estimates on correcting our basement water…read moreproblems. We already had been using a sump pump and there were French drains that weren't performing properly. We decided to use Rapid Response as a medium cost estimate. Rick himself came to give us the estimate but on the day of the work, it was just the young guys who would do the heavy work. We had asked to have the location of the sump pump hole moved because it had been located right next to the boiler. We thought that was a wise move. The work was done quickly, within two days. The new discharge location seemed to be a good choice. But we were disappointed that the discharge pipe was only placed literally inches below the ground. Which absolutely guaranteed freezing in the winter. Now there is a freeze discharge above the ground but that in itself created a new problem. Within three months of the installation, we had three sump pumps burn out! Christmas morning that year, which we had rain and 60 degrees, we had 6" of water in the basement and had to call the fire department to pump us out! When the alarm had gone off on Christmas Eve that the sump pump wasn't working, attempts to reach Rick went unheeded. He did finally arrive after the fire department came to help us and installed a different sump pump. As an extra precaution, a few days later he installed a second sump pump in the same hole as a back up. We are happy to say they have lasted so far. However, last spring as the ground was still frozen and the discharge pipe was still frozen, we had a great deal of rain. The sump pump was discharging twice a minute. However, with the freeze discharge being right beside a basement window, as much water was just going back into the basement as was being discharged! I called and emailed pictures to Rick for help....but still have never heard a response. This begs our concerns if either of the sump pumps fail that we will get a response from Rick. And this spring, we are realizing that the water being discharged from the sump pump is flooding our septic drainage fields. Contacting our septic company, they felt that a responsible basement business person would have asked us about where our septic fields were. And would have directed the sump discharge in a different direction. Long story... BEWARE dealing with Rapid Response!

Rick was great, took the time to really explain the issue and didn't try to oversell me as many…read morecompanies in this industry would considering I have very limited knowledge as a first time homeowner. Went over a couple of different options and explained the pros/cons of each. Nice guy. Very professional and arrived on time as expected. When I initially made the appointment, the person I initially spoke to on the phone was also very helpful, and able to fit me in within a few days (some other companies in the area had 3+ week waiting periods). Would recommend and use in the future.

We had Kinetic Basement Solutions apply dry lock to our basement walls this week and we were very…read moreimpressed with the service. The woman who handles the scheduling is so friendly and helpful. We had Mark come out to inspect our basement and provide an estimate. We were provided an great price and decided to proceed with the work. Mark, Melvin and Joe completed the job over a two day period (we have a very large basement) and we enjoyed having them here. They kept the work space extremely neat and they were very professional, friendly and careful with our home. They did an excellent job and we are very pleased with the results. I would not hesitate to use their service again in the future and I would happily recommend them to anyone needing work in their basement.

Really knowledgeable professionals in the sump pump arena. (How many of those do you know...?)…read moreKeeping water out of your basement is a no brainer, and these guys know how we to do it. Fair pricing.

I am so grateful to have called Davco to work on our house. We had the best experience right from…read morethe start. They were responsive, quoted us fairly, on time, professional and lead with integrity. Last fall when we received the quote, we had some other repairs on the house that needed to be completed first. Davco told us what we could do in the meantime to tide us over, which they were under no obligation to do. Their suggestions worked AND when we reached out to them last month to say we were ready to start our chimney and foundation work, not only did they honor the quote, they had us booked on the calendar within a week. The masonry work they did on our house looks beautiful and they're even coming back to complete the last couple of spots after National Grid wraps our power lines. I can't say enough about this company. We will always use and recommend them.

Customer service is non existent, no communication, not able to reach anyone for unfinished job/…read morebad jobs. Do not recommend.

Friendly, courteous, on time, efficient and professional. I would use Then again and recommend…read more them. I hired them to finish the masonry work around the newly installed basement windows. They did a great job. Their price was good

I wish I could leave a better review. We had a totally different company quote us for work on our…read morechimney and we were going to go with them, but they weren't responding to us. We needed the work done before the winter. The chimney needed to be rebuilt with flashing, a cap, birdcage, etc from the roof up and we also needed flashing put in. George came over and gave us a quote for half of the work we needed done, saying the rest wasn't necessary and they could do it that same week. I wasn't totally sure bc I am a new homeowner, but he claimed he'd been "doing this for 30 years and knew what he was doing" so who was I to say otherwise. The day came and they did all the work like they said. From looking at it from the ground, it looked nice. We were happy... until we tried to turn on the heat. Thinking our chimney was all good based on what George said, we were shocked when we hired an HVAC guy only for him to tell us our furnace was fine, but our chimney was full of debris and unsafe to use. He pulled out the pipe for us, so I went ahead and cleaned it out myself. The debris was over 8ft high and had broken bricks, not just soot and dust. I called and texted George to come finish the job, but he never responded. Thankfully, our heat worked after I cleaned it out, but we were nervous about the state of the chimney. Finally, the original chimney guys (from the other company) were able to come over and put in a liner, new pipes, etc. They said the job that Bill Miles Masonry did was messy. Even my former landlord said they have a bad reputation when I talked to him about it. The chimney specialists who finished the work said that we likely had carbon monoxide leaking through the chimney into the house based on how bad it was. I wish we had gone with them for the entire project because we ended up losing approximately $1200 by having Bill Miles Masonry come to not do the full amount of work we needed. I wouldn't recommend them to anyone. 2 stars because they did fix the top of the chimney, at the very least.

It was the eve of Thanksgiving and I noticed that a hose that leads to my basement was leaking and…read moreleaving water damage. I requested a quote and KGC immediately responded and were able to stop by that same day. Alfredo was the technician who came over and he was quickly able to diagnose the issue, pick up the part from Home Depot, and installed it all that same day. The price at the end of the day was very reasonable. Alfredo was friendly, professional, and efficient. I'm definitely going to keep KGC in mind for future home repairs.

EXCELLENT SERVICE! Top marks for Eddie - be sure to request him when you call. Polite, hard working…read moreand very skilled. I don't hand out 5 stars lightly, and I have only used this company for a smaller plumbing job, but the service was TOP TIER. They responded very quickly through Yelp, someone came by to inspect the issue within the hour - a leaky shower head that two other plumbers had shined me on about for over 5 months - after Eddie came for the inspection he went gave a flat rate quote and went out to get the replacement piece and returned quickly to complete the job. So happy to have a company locally I can trust to be responsive and professional - will definitely recommend and call again. Zachary M.