Stop me if you've heard this one before... Legally blind…read moreautistic geek walks into a store..... I started at Best Buy---BIG mistake. I stopped---and shopped--here. To say I am intewrnet-dependent is putting it mildly. To say I'm old-school geek is also an understatement. I need a mouse. I need a large, clear monitor. I need it to be PLUGGED in, where I know where it is. Because Apple doesn't have a "Find Your Computer" app. Apple. Yuck. Eve taught me that lesson. Bill is AMAZING. From the time I wlaked in the door to the time that my computer was about, oh, I don't know---TWO HOURS? Cayou say AWESOME? I can. I felt comfortable. I felt heard. And seen. I felt welcome Not tolerated. WELCOME HIGHLY recommend.

Service for my MacBook Air was extremely professional and completed quickly. Bill was knowledgeable…read moreand helpful answering my questions. He was able to triple the amount of storage I had and he replaced my broken screen. Pricing was reasonable and saved me from having to replace the laptop. Very happy with Family PC. Highly recommend!

I love this computer place…read more Dave the owner really knows his stuff. One November I needed computers (3), a server with remote access, and a network for my small business & I needed a computer set up for my father (who is in his eighties) at his home. Dave was so helpful and patient with me and my questions. He had never met me and for all he knew I was kicking the proverbial tires. In the end we came up with a good game plan for both projects that I needed and since I'm a bit flighty when it comes to computers (I so want to be a neo-Luddite.) Dave went out to my Dad's to set up his new computer and transfer files for me (great 28" screen too) and came to my work and set up and streamlined the new network. Since then, my wife has needed to replace her lap top (after a horrible experience with a month old $2,500 DELL - which reminds me that she needs to review them and give them 1-star). A week doesn't go by that she doesn't tell me how much she loves her computer from Brick. Then one Christmas I told my wife I was ready for my first lap top and again we (really she, since it was a gift for me) visited Brick and she purchased a small Acer which was perfect for my limited needs and travel. From time to time we need a mouse, or cables or a printer and Brick is there for those needs as well. And their service is top notch. If we have a problem Dave or one of his staff steps in and helps out in whatever capacity we need them. Why anyone would go anywhere else in this area is beyond me. I always love the local, small business - everything is just more genuine. There's nothing like walking in or calling and an owner knows your name. And Dave knows our names. A General Note About Supporting Your Local Small Businesses: I know some people that pick the brains of small business (or the big box stores) and then go on-line to buy something to save a couple bucks (which is not always the case by the way - Brick, as an example, has GREAT pricing). But even if that business is a couple bucks more expensive - customer service, convenience and honesty have to be worth something.

Had my lenovo laptop repaired removed junk, eliminated things I didn't need a basic tune up works…read moregreat fast service and reasonable price. Thank You Brick Computer

I've been going to MegaHertz for years!…read more Bob was open and honest and now, so is Rick his successor. Prompt service, fair pricing! Does NOT try to over-sell!

Just picked up my wife's computer.... after a day with Megahertz.... works like a charm.... Richard…read moretook his TIME with me and we reivewed what I had to do to complete files.... was not rushed .... very knowledgeable and extremely helpful.... was very comfortable with process....... this was my second time with Megahertz.... and reasonable.....

Paul's computer repair helped me replace my cracked MacBook Pro computer screen. The prices were…read morevery reasonable and significantly cheaper than Apple's services. Paul was able to order the part and have my laptop returned within a few days time. Another issue appeared and they were also able to resolve it for me. Paul kept up great communication and updated me when the part arrived and when my laptop was ready. I highly recommend utilizing Paul's shop for any computer issue. They get the job done and for a great price. Best computer repair shop on the North Shore! Thank you Paul and team!!

I paid him 362.00 upfront to put in 8 gigs of RAM and a power supply. It is 6 months later, he…read moretook my money and says he doesn't know where my computer is....I should have listened to my gut about him in the beginning He says he's retired and had a heart issue. He had about 15 computers in his office at 454 Lowell. I st in early Sept 2023 when i brought it in. Did he lose those too? I don't know what the thing is with this guy, but he should find a legitimate way of paying his bills I had to....Most people do. And we all have troubles. we aren't responsible for his.

This is the computer repair guy you have been searching for your entire adult life...low-overhead…read morebut high-proficiency! Better service than Staples or the Geek Squad at a lower price. Patient, understanding, and fast at all types of repair and virus/malware removal. Explains everything so even the technologically-challenged can understand...

John knows what he's doing and is trustworthy, quick and very reasonable! The Computer Geeks wanted…read moreto charge three times as much. I'm so grateful I found him. and he even took my laptop in on a holiday and had it back to me the next day!

I have been doing business with Patrick for 20 years or more. Which should say it all. He has…read moresold and serviced my computer equipment.. Modems..switches.. printers.. yadayada....laptops..desktops. I love the idea of knowing the person who takes care of such important pieces of equipment. I have always been pleasantly surprised that a repair bill was less than what I would have anticipated . Boston Data really does try to save me money while delivering timely service.

I purchased another used laptop from Boston Data Systems. I have to update this review to mention…read morerepairs and tune-ups in the past years of dealing with Boston Data were preformed in a timely fashion for a very reasonable cost. You can get a new computer at the big box stores and deal with the Geek Squads or return it when there's a glitch and they will send it out to be fixed for $$$$$. Or, you can go to a place that fixes your machine in house for a price you can afford and if it is old and beyond repair they will find you another computer that is affordable and works just fine. Nothing lasts forever and with so many nasty little viruses out there in cyberspace that are always lurking, one or two are bound to find their way in. I'm on my 4th used machine purchased from this company and will not go anywhere else. Thank you Boston Data!

They are my first stop when looking for computer parts & support…read more I buy computer parts from them and they have dug though the old parts bins to find what I need, when and other stores would ask why are you still running this machine. They repair systems and sell a wide selection reconditioned equipment.

The gentleman that helped me when I went in with a small issue was kind, friendly and very…read moreprofessional. I would go back there again for his help with my laptop.

My ancient monitor was not worth fixing. But from talking to him, I can tell this is a guy who…read morereally knows his stuff and does not try to rip off customers.

Fabulous! After 10 days at another shop and $45 to tell me he oouldn't find the problem I brought…read moreit to Brian! 1 1/2 hours later he called me with the diagnosis! Just Wow, amazing service, fast, very reasonable pricing and very nice people to deal with. Highly Recommended :)