The Coffee Bean &amp; Tea Leaf

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7 months ago

I kept hearing rave reviews about this Coffee Bean from a few coworkers, so I finally had to give it a try--and I'm glad I did! I visited twice last week, once for coffee and once for coffee and bagels. Everything I ordered was delicious, and the pricing was very reasonable. When you walk in, the atmosphere gives off a Peet's Coffee vibe--cozy, modern, and relaxed. The service was friendly both times, which made the experience even better. I'm planning to use their app next time to make things even more convenient. The only reason I'm giving 4 stars instead of 5 is that they allow homeless individuals to sleep inside the shop. While I understand the compassion behind it, it does mean that seating can be limited for paying customers, especially during busy times. Overall, I'll definitely be back--whether I'm grabbing something on the go or have a moment to sit and enjoy. A great spot in downtown Riverside! read more

Business owner information

Digital M.

Thanks for the rating! We’re always aiming to turn great visits into…

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Richard O.

60

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10 months ago

The coffee was decent--smooth and not too bitter--but the overall vibe wasn't very friendly. Staff didn't seem too welcoming, which made the experience feel a bit rushed. Also, they only offer two drink sizes, which felt limiting, and I was disappointed they didn't have vanilla cold foam (kind of a staple at most coffee spots now). Not a bad place if you're just grabbing a quick coffee, but not my first pick for a relaxed coffee shop experience. read more

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Digital M.

Hi there, we’re grateful you took the time to share your thoughts.…

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P B.

16

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8 months ago

My friends and I had never been to this location before but, we were in the area for an event and a couple of us wanted a snack and a drink. We did not realize that it was about a half an hour before closing (8pm). So, we waited in line and I had to go to the restroom. I decided to attempt to go so that I would not hold up the group. I started walking toward the restroom and right at the corner there was a female security guard. I said, "The restroom is this way? and she replied in an unfriendly, stern way, "It's already closed." I thought, "Wow, ok." So, I walked back over to the group and told them. They were just as surprised as I was to be told that the restroom was already closed. One of the people with me finally made it up to the counter to order and she told the person what she wanted. But, the employee (it was not said nicely) told her that the oven was already off. She was like, "What, it's already off?" The employee said, "Yes, we have to turn it off 30 minutes before we close, or it will not be cool by closing." So, we waited in line all that time for nothing and they were not nice and did not let us know before waiting in line. I am glad that I am not from this area so that I do not n have come to this location. We definitely regretted coming here! read more

Business owner information

Digital M.

Thank you for your rating. We understand that your experience may not…

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MiaBenz C.

92

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1 year ago

Our usual stop whenever we are nearby but today I was pretty pissed when they kicked me and my son out after sitting inside for only 10mins and having ordered 2 drinks and food. I understand the Festival of Lights is nearby and maybe they are trying to minimize people just sitting inside but we were customers. Why bother though? Maybe they can put signs that says customers only like other places. I don't think kicking us out was necessary especially when I'm with my young son. read more

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Jessica G.

0

2

1

4 months ago

Shout out too Desaree, I hope I spelt it correctly! Her customer service is outstanding, she did a beautiful gesture for my husband and I this morning and we appreciate her kindness!! Not all angels wear capes!! Thank you Desaree. read more

Business owner information

Digital M.

Thank you SO much for eating with us, we appreciate your review!

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Jessica L.

0

26

1 year ago

Boba is little disappointing, hard inside and not chewy... couldn't tell if coffee inside. read more

The Coffee Bean & Tea Leaf - Macha cream Latte Strawberry with Boba. - Coffee & Tea Near Me - Riverside, California

Business owner information

Digital M.

Hi Jessica L, thank you for your honest feedback. We're always…

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Christina M.

13

18

1

11 months ago

I am from out of town. Popped in for a quick iced drink. Manager took my order (friendly and polite). Then sat and waited through 3-4 customers that came in after me to be served a Luke warm drink w hardly any ice. Not cool at all. read more

Business owner information

Digital M.

Thank you for your rating. We appreciate your feedback and value the…

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Daniela A.

Elite 25

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2 years ago

It was early morning and no one was there I order a Cappuccino and a chocolate croissant, the croissant was a pretty nice size and it tasted good. It was nice and flaky.. surprisingly the Cappuccino had a good taste as well. It wasn't water down but had a nice strong taste to it.. as it should.. the service was nice , helpful girl taking my order and was polite. The ambiance in the morning is nice and quiet inside and just the homeless outside the streets lol. But overall a good location to grab a quick cup of coffee read more

The Coffee Bean & Tea Leaf - CroissantsChocolate Croissant - Coffee & Tea Near Me - Riverside, California

The Coffee Bean & Tea Leaf - CappuccinosCappuccino - Coffee & Tea Near Me - Riverside, California

The Coffee Bean & Tea Leaf - a cup of coffee and a croissant - Coffee & Tea Near Me - Riverside, California

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Rosabell M.

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2 years ago

After a long wait at the ABC licensing office, I stopped by for a much-needed coffee and opted for a dirty chai to perk me up. The customer service was excellent, and I didn't have to wait long for my drink. Both the interior and exterior were clean. Overall it was great! read more

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Wendy S.

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1 year ago

No star should be given. About 30 minutes ago, I went in to order a couple totes of coffee for a staff meeting. I stood at the register as 3 employees and 2 men talked. The 2 men seemed to be from Coffee Bean's office/headquarters or maybe building management. No one acknowledged me or said we'll be right with you. No customers standing around waiting for their orders. The only customers were sitting at a table. So, I waited and waited. Then I left and went to the coffee place down the block. I will not be going back. read more

Business owner information

Digital M.

At CBTL we aim to provide attentive, friendly and welcoming service…

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Canchola M.

0

18

1

1 year ago

The service here was impeccable! Mike was very patient when taking the orders for our large family. There was a language barrier and he made sure to accommodate. Thank you Mike!! read more

Business owner information

Digital M.

Hi Canchola M! We're beyond grateful for this positive feedback.…

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Brenda S.

0

3

42

1 year ago

a few things to consider employees Honesty it's a MUST I bought a small black coffee paid with a $20 coffee was $2.95 female employee gave me $12.25 cents back told she will be back that she will go get change and I proceeded to the where they serve the coffee she came back take in consideration I was the only customer at that time well she came back just acted as she forgot to be honest she just went on about cleaning, but i did mentioned to the manager just so he knows future employees generations to teach them to be honest I could have give her that as tip but she kept it bottom line you might say it's only $5 but the moral of the story here is honesty and that is what matters and counts to me as a customer. with that being said she knows who she is lesson learned. read more

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Sean S.

2161

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551

2 years ago

Great place to come and get a delicious tea of coffee. Came here to warm up from visiting the mission inn Festival of Lights. Very quiet peaceful place with nice mellow indie music playing read more

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Theo C.

88

1

2 years ago

Best Coffee to get your day going! Everyone is super nice and super quick! Thanks CB!! read more

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Azucena F.

0

6

2 years ago

BRUNO IS AMAZING! The energy, the love, the customer service is inspiring! All coffee bean employees need to take notes! Ambiance was clean, he made sure everything was good vibes and he SERVED! Thank you for hiring someone like Bruno read more

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R B.

210

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2 years ago

There have been a few times that I've come to this location and asked for recommendations. I genuinely appreciate that the staff here know what their drinks taste like and can make good suggestions based on your input. It goes without saying that a staff that will take the time to consider which drink you'd enjoy is also the type of staff that is friendly and polite. The location of this Coffee Bean is in such a perfect area. They have outdoor seating as well as an indoor cafe area. The inside can get a little crowded - especially during the festival of lights in December, but that's why the outdoor seating is a necessity. Weird point, but I love that it's always so cold in here. Super welcome during the summer months, but I can see how some would be surprised by how cold it can get. Bring a sweater and you're golden. read more

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Treyvone K.

0

1

1 year ago

I ordered three coffee blended drinks and didn't get any whip cream on all of them , I thought that was common sense , didn't think I had to ask for it, for that I am leaving a low rating. Stick to Starbucks read more

The Coffee Bean & Tea Leaf - Caramel Ice Blended drink - Coffee & Tea Near Me - Riverside, California

Business owner information

Digital M.

Hi Treyvone K, we regret the issue with your order from The Coffee…

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Daisy H.

0

1

2 years ago

We originally went in to use the restroom and decided to get a drink because Bruno is so Beautiful and the music had us dancing our asses off. The baristas joined in on the fun(: it was a vibe!!! the drinks came out AMAZINGGG!!! We even made plans to go hiking and dancing on too of mount rubidoux soon! YAY FOR COMMUNITY read more

The Coffee Bean & Tea Leaf - 10/10 recommend - Coffee & Tea Near Me - Riverside, California

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Noel C.

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2 years ago

the customer service is super nice, and the people working there were very sweet. The ambiance and aesthetic of the restaurant is very clean, put together, and vibey! The food was good, I got the strawberry ice blend it was SICK! Definitely a place I'd go back with my friends again! :) read more

The Coffee Bean & Tea Leaf - Strawberry Ice Blended drink - Coffee & Tea Near Me - Riverside, California

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Jim V.

561

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4 years ago

I really liked the big open courtyard seating and service inside was swift and professional. This is a great respite when visiting The Mission Inn area as that plaza is very pedestrian friendly. Restrooms are way back behind but dont forget to ask for the key. By the way that key was soaking wet when it was handed to me. Yuk! read more

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Rachel R.

3

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2 years ago

The service was phenomenal. April and Priscilla went out of their way to get our drink just the way we like it!! They took the time to listen to the drinks we wanted and made our drinks to perfection read more

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Cindy V.

0

2

0

1 year ago

whenever I need a pick-me-up or I'm under the weather---Coffee Bean is my go-to. Bill is the sweetest, as are ALL of the other crew members. Always gotta get it hot, always gotta get it fast!! read more

Business owner information

Digital M.

Hi Cindy V! We appreciate your positive feedback. We're glad you…

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Megan C.

2

4

1

3 years ago

Said opened @6 ordered a coffee online said was ready @ 7:14 store never opened, heard later it opened up @9 Never received my order read more

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Daniel P.

0

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1 year ago

The baristas are so nice! But they are always understaffed which isn't the baristas fault. Sometimes lines take a while and for drinks to come out. The drinks come out good for the most part. 8/10. read more

Business owner information

Digital M.

Hi Daniel! We appreciate feedback like yours! It helps us keep…

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Alan L.

0

6

2

11 months ago

Worst. They always make your order wrong. I've decided to try it again recently, but baristas seem to be in another dimension. Won't ever come back. read more

Business owner information

Digital M.

We've spoken to our team members about ensuring orders are prepared…

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Penny H.

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5

0

1 year ago

Great! Nice staff - clean and friendly establishment. I will be back. Great location. read more

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Adrian M.

0

1

2 years ago

April Kimm and Ren are the best!!! Ren makes the best cold brews !!!!!!!!!!!!!!!!! I will be coming here forever read more

The Coffee Bean & Tea Leaf - Cuteness :3 - Coffee & Tea Near Me - Riverside, California

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Jeannean L.

87

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0

2 years ago

Been coming here since 2006 when I started working at the state bldg! The staff is very pleasant welcoming and professional. The manager is great! He knows everyone by name, very helpful if there is an issue with my order it's handled right away. For me they make the best Americanos in the area. The shop is always clean with the pastries and cold drinks filled. Highly recommend read more

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Angello C.

0

3

5

2 years ago

I was here at 3:30 pm and the people taking orders were rude not just to me but to other customers, if you can't stand sassiness, don't come here because they will roll their eyes at customers. not morning shift tho! morning shift is nice read more

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Yazmin H.

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2

3

2 years ago

Great customer service from barista Rocky ! Me & my friend's drinks came out delish! Would come again :) ! read more

The Coffee Bean & Tea Leaf - Mocha frappe & Black tea - Coffee & Tea Near Me - Riverside, California

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Britny S.

0

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29

2 years ago

So, the other day I went to Coffee Bean Tea Leaf and ordered this drink... it wasn't made the way it usually is. It was very milky, didn't taste as good as i thought it would. I went in the next day and talked to April about my drinks and she didn't hesitate to make them again and 10x better. Thank you April for such great customer service and being so kind to us. read more

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Carlos S.

0

30

21

2 years ago

April and Kai did an amazing job on our cookies and cream and Carmel frappe. See you next time. read more

The Coffee Bean & Tea Leaf - Kai and April we're amazing hosts they made my day my coffee came out amazing thank you girls - Coffee & Tea Near Me - Riverside, California

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Boone A.

0

1

0

1 year ago

I have frequented this local coffee bean the last couple years since discovering it and I'd like to give recognition to the workers that are the reason I won't go anywhere else. The service is the main reason. Rocky who works the early day shift always has a clean workspace and the line moves fast when she is there guiding the workers. The drinks are always made to perfection and I always get a warm welcome. I couldn't ask for better service read more

Business owner information

Digital M.

Hi Boone! We're beyond grateful for this positive feedback. Looking…

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Edmund R.

8

131

160

4 years ago

Cant complain Angel the shift supervisor made our visit fast and easy, I was gonna order a bali blue moon iced but they dont have it so he recommended me a black iced coffee and its awesome!! Tip parking is infront but its street so fcfs theres a parking garage closeby tho read more

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Autumn W.

61

12

2

2 years ago

Amazing, strong coffee, i ask for extra ice and less milk so it stays strong and the baristas really fulfill those requests. The coffee is sooo good!!! I love the vanilla latte, vanilla americano. Very creamy & strong at the same time. 10/10. Saturday morning crew is awesome! read more

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Craig H.

0

2

2 years ago

Hot coffee and the Flakey Buttery Goodness of the almond croissant is even better when served by Ali, the best Barista. read more

The Coffee Bean & Tea Leaf - The Flakey Buttery Goodness of the almond croissant is even better when served by Ali, the BEST Barista. - Coffee & Tea Near Me - Riverside, California

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More info about The Coffee Bean & Tea Leaf

3712 Mission Inn Ave
Ste N-4
Riverside, CA 92501
Directions
(951) 684-3803
Call Now
Order Takeout or Delivery
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Full menu

Hours

What time does The Coffee Bean & Tea Leaf open?

The Coffee Bean & Tea Leaf opens at 6:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does The Coffee Bean & Tea Leaf close?

The Coffee Bean & Tea Leaf closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun 6:00 AM - 8:00 PM

Payment methods

Does The Coffee Bean & Tea Leaf take credit cards?

Yes, The Coffee Bean & Tea Leaf takes credit cards.

Food & Alcohol

Does The Coffee Bean & Tea Leaf have catering options?

No, The Coffee Bean & Tea Leaf does not have catering options.

Indoor Amenities

Does The Coffee Bean & Tea Leaf allow dogs?

Yes, The Coffee Bean & Tea Leaf allows dogs.

Outdoor Amenities

Does The Coffee Bean & Tea Leaf have bike parking?

Yes, The Coffee Bean & Tea Leaf has bike parking.

Does The Coffee Bean & Tea Leaf have outdoor seating?

Yes, The Coffee Bean & Tea Leaf has outdoor seating options.

Does The Coffee Bean & Tea Leaf have parking?

Yes, The Coffee Bean & Tea Leaf has parking options. Street Parking

Other Amenities

Does The Coffee Bean & Tea Leaf have free WiFi?

Yes, The Coffee Bean & Tea Leaf has free WiFi.

More Info

Health Score

The Coffee Bean & Tea Leaf Reviews in Other Languages

Spanish
1 Review

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