My Pineappleada was so delicious. I want to try the Mango one next. Not to mention, it was made so quickly, because I was less than 5 minutes away, when I placed the order, and it was ready when I arrived. read more

The Coffee Bean & Tea Leaf - Pineappleada - Coffee & Tea Near Me - Rancho Cucamonga, California

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My previous review was removed, but I will not allow my opinion to be silenced. I want to highlight the efforts of the baristas. On the weekends, when LEE is not there, the ambiance is amazing, the customer service is wonderful, and the baristas are always welcoming. The issue is the manager Lee, who is still displaying the same behaviors Monday through Friday with little to no consequence. I have said it before, and will say it again, Lee is racist. Lee discriminates against people from multiple techniques, choosing to give free drinks to people who are fair skinned but discriminating against those who aren't. If he sees a customer who is a person of color, he will walk out from the back of house into the lobby and side eye them, intimidating them because of an unreasonable suspicion against them based on stereotypes. I'm sure these instances are on camera. I have heard Lee threaten his own employees, yell at his employees at loud volumes, slam equipment, and call the police on customers unjustly. He does not treat people equally, and it seems to me that Lee's behaviors are a reflection of coffee beans values. I am not an ex-employee, I am a regular customer who has witnessed his debauchery go on for far too long. Lee is a racist. read more

It's been a while since I've been to this location. It's very clean and maintained. The service was fast and easy as it was not busy when I went. The drink are just the same as any Coffee Bean. read more

The Coffee Bean & Tea Leaf - White Chocolate Ice Blended - Coffee & Tea Near Me - Rancho Cucamonga, California

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Coffee bean is the best! Dare I say they're better than Starbucks (I actually believe they are). I don't think I've ever gotten a bad drink from them, they're always consistent. Unlike Starbucks. Their caramel blended drink with extra caramel is my go-to order. And they never disappoint! This location has always been good to me also. Never a long wait and the store is a nice size. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Rancho Cucamonga, California

I had the $5 large beverage coupon. I got an upsize for $5. Drink is really good. I used to work at Coffee Bean off of Haven and the 210, and don't really patronize this one often. Parking is accessible, I do know customer service can lack at this location but other than that not too bad. Bathroom is dirty, there was pee on the floor and the toilet. It's only 11am, they need to be checking the bathroom on a regular. read more

The Coffee Bean & Tea Leaf - Iced Horchata Protein Latte with 6 pumps of Horchata - Coffee & Tea Near Me - Rancho Cucamonga, California

The staff here could not have been more incompetent. We tried to call them three times because we accidentally placed a mobile order to the wrong location and they didn't answer. When we walked in it was not busy there was maybe one customer and we asked them why they didn't answer their phone and they said because it's in the back. All three women working were just standing there talking not even working. Do not come here - go to the other coffee Bean location this place sucks. Staff couldn't have been less helpful. read more

I've been coming to this coffee bean for years. And there's a reason for that I love it here. The staff is always courteous and a pleasure to encounter. Even today I ordered a tea that contained no sugar because I didn't know any better LOL lee, the manager added some lemonade to it and made my drink very much delicious. It's those little things he didn't have to do that. But he did it and that's why I keep on coming back read more

The Coffee Bean & Tea Leaf - And this perfect Beauty right here is there cookie butter ice blended. It is pure perfection - Coffee & Tea Near Me - Rancho Cucamonga, California

I'm gonna be brief on the coffee bean and tea leaf. Time is a thief and that's my own belief. Before the shutdown there was mug service going around now it's nowhere to be found. Almost every shop is a grab and go, now those days of sip and savor are an unknown. It is what it is and that's just the biz so I'll just ease on down the road just like The Wiz. I usually get a couple of drinks here and one being their Iced Vietnamese coffee. If you don't know it comes with milk of the condensed kind with a dark roast. It's not as strong as I usually like it but it will do since strong coffee is scarce around here. I say the service is a hit and miss but what's new from a coffee chain. Overall it's pretty consistent with the drinks. And that's my take and brief on the coffee leaf, Peace out. read more

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My second time here , with both visit the staff were friendly and prompt. I opted to try their weekly special; with matcha and cream , great flavor combinations.. read more

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I usually try to come to Coffee Bean at least once a month because I honestly really enjoy their coffee. My go to order is a vanilla Americano dry iced with caramel and half-and-half. The color is always perfect and the taste is always the same. There are very consistent and the service is always really good at this location. read more

The Coffee Bean & Tea Leaf - Iced vanilla Americano, dry with caramel and half-and-half - Coffee & Tea Near Me - Rancho Cucamonga, California

It's been a hot minute since visiting coffee bean. Wow! They have some excellent tasting espresso with the good ice! Nice interior with a mix of seating options. Corner club seats, intimate table for two or community tables. Located in the Rancho Cucamonga town square at the doorstep of the Verano apartments. Service was welcoming and fast! The app has some great perks. We were highly satisfied with our drinks and enjoyed the bright space with big windows. This place has given some new light to that craving for caffeine with SRG! read more

The Coffee Bean & Tea Leaf - Ah yes.. coffee - Coffee & Tea Near Me - Rancho Cucamonga, California

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Honestly, this place is always great in terms of coffee chains. It's by far my favorite. The staff is always friendly offers helpful suggestions and makes it really easy for you to be accommodated. My favorite part is A# always offer. Some kind of discounts or kickbacks pretty much on the daily, which makes it so much easier to come here. read more

The Coffee Bean & Tea Leaf - Ultimate Cold Brew Ice Blended drink - Coffee & Tea Near Me - Rancho Cucamonga, California

Usually I have no problem with this location. Everyone is always friendly when I tutor here. However this morning after a morning run, I went in to buy a water and use the restroom and one of the employees, who I believe is the manager, watched me come out the restroom, then went in after me, and proceeded to move the keys from where they were so no one could get to them. I understand the restrooms are for paying customers but he watched me buy water. He made me feel very uncomfortable. read more

Customer service is excellent. The holiday season is upon us and I'm loving it!! The ambiance is great. read more

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Like their variety and creative drinks for summer. Summer fun drink and refreshing for everyone, Let's beat Starbucks on their price and coffee flavors read more

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I met two wonderful friends here for a quick morning drink before we headed to lunch. I arrived here first so I ordered as soon as the line went down. Jocelyn was really nice at the front counter taking my order. Everyone that worked here seemed like really busy workers. I ordered a large hot caramel coffee since it was only like 20 or 30 cents more than the medium. My coffee tasted very good! The place is in a location not really too visible from the Haven & Foothill intersection. But I knew it was here because my daughter had a friend that used to live in the apartments behind here. Seating is a little limited, but the three of us were able to get the end seats of one of the long tables. We had a good little stay here. I definitely would come back for the great coffee taste. read more

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To be fair, this could just be a reflection of the shift it self. From the moment we walked in we could see the baristas did not have an attitude of liking their jobs. They did greet us as we approached, but didn't have a smile and seemed melancholy. We ordered two ice tea lattes. We made the drinks but did not announce they were made, nor had any writing on the cups. I had to ask if they were ours since there were people waiting and we had never ordered these before. I noticed a number of people not knowing their drinks were done, because no one said anything once made. The drinks were also poorly made. My wife and I noticed the ice tea lattes were like warm at the bottom with ice unmixed at top. While waiting for the bathroom key I watched them make drinks. When making teas that use powder and water you either should use a tumbler or another method of stirring. The just lightly swirled it, letting the color change. Though it didn't do the trick. It was way to see this wasn't there only shortcut taken. They also have 2 bathrooms but now only use one for customers. We had kids waiting and a few others for a slow patron. They had no remorse. A few of us just went next door as the baristas honestly didn't care. The store was not clean nor dirty.l, just was. Either way. I was not impressed with any part of the service. (Outside seating area is nice if that's what you want. ) 1-star because the drinks were not made well and employees either need better treatment or training... read more

The customer service is amazing, all staff is super friendly and helpful. Ruben and Bri were super sweet and friendl. The coffee and food is delicious and always done in a timely manner read more

If I could give them ZERO I would the darn supervisor was the one helping us and she was AWFUL! She couldn't multitask she was helping door dash and not us she said give her a min. She took our order and then took other orders. We waited and waited and she came over to help other customers now we are standing here looking at her and still no order! Where is our stuff we are standing here waiting it takes a min to make a bagel and a min to make a drink what is the issue. I will never come back here still waiting came in at 824 it's 8:37 read more

Our go to drive thru w the sweetest workers. Thank you ladies for starting our days off right!

First of all after placing my order and paying cash, he never gave me my change! Second, I have never been in a coffee shop with a seating area and the bathrooms were not available for paying customers. I had to walk across the parking lot and use the pizza place's restroom. If I would have known I would've taken my business elsewhere. I guess that's why a homeless guy peed right outside the window right in front of me while I was drinking my coffee. And the homeless population around the area was quite surprising. read more

This is my home away from home. I love the caramel iced latte's and iced white mochas. I can honestly say I am here multiple times out of the month. read more

This has been one of my favorite coffee shops for years! Favorite go to is an iced latte and veggie egg bites! They have a yummy selection of baked goods too, highly recommend the jalapeño cheese bagel with cream cheese! This is a nice place to work with free WiFi, but it can get noisy. Love their outside patio too! read more

The Coffee Bean & Tea Leaf - Iced latte - Coffee & Tea Near Me - Rancho Cucamonga, California

I have been happily enjoying coffee bean for 15+ years now & this is my most frequented location. The service at this location specifically has been top notch. I order for pick up almost every time. They are always so quick. My drink is always ready when it says it's supposed to be. It always tastes perfect. & the maybe 2 or 3 times it hasn't been ready on time & they've been super slammed inside I've received great costumer service apologizing for the delay (which was never a crazy long delay at all). All the employee's I've encountered are kind & helpful. Inside is always clean & kept up & plenty of people are regulars here. I love this coffee bean so much am so grateful it's not far from me. read more

First Visit Not too crowded Quick and fast service Unfortunately , there reward app system was not working. I'm pretty sure I had a reward saved. Kinda bummed I was unable to use read more

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Sorry could be better. And by better I mean waaaayyyyyy better. The staff is not friendly. I gave them my name and they still auctioned off my food and drinks, instead of using my name. When I asked the "barista" if that was the order for Rae, he said "uh if you ordered a dirty chai, then yes." I was like "okay, thank you I guess." The workers here seem really depressed. The little girl Abbey at the cash register did not greet us until I said hi first. We asked if she knew the bread for the grilled cheese. She squinted her eyes and say "uhhh" for about 20 seconds before I asked if she could ask someone else. She asked if we wanted the grilled cheese warmed up, which I understand but we mentioned we are staying for here. I also ordered the egg white and veggie egg bites and the egg white pesto wrap. She started telling us the amount we owe before I could order my drink. I ordered a dirty chai with nonfat, I specifically ordered less milk, and it's like they put extra. See pictures. I don't like Starbucks specifically because of the horrible customer service, we went out of our way to come to Coffee Bean & Tea Leaf and it wasn't even worth it. The bathroom is also in a disgusting manner. The inside of the store has two large rows of tables. They have not rearranged the tables Ian's chairs back into their original location. It's just two communal tables. We had to sit in the lazy boys chairs on the side rather than eating at an actual table. The only reason I gave it two stars was because the drink was not sweet which I asked for so that was good! and the egg whites were half decent but the pesto wrap is not good. I usually always get the chorizo breakfast burrito which is good! But just thought I'd try something different this time. The coffee bean and tea leaf off of Haven is a little more out-of-the-way but I'd rather go there next time than this one. read more

The Coffee Bean & Tea Leaf - Egg white and veggie egg bites. And Egg white pesto wrap. Dirty chai. - Coffee & Tea Near Me - Rancho Cucamonga, California

I love Coffee Bean. I went to this one before picking up my dad from the airport, and I was suprized there wasnt a drive though but the service was quick nonetheless. The girl that helped me was super sweet and patient with me. The drinks are perfect and tasted amazing as per usual. The store was clean and organized and the staff was happily talking amongst themselves which made for a very casual and relaxing environment. 10/10 as always :) read more

3/20/25The owner of this place are super attentive & sweet but went in today in the afternoon & had the worse service. Was helped by a girl wearing glasses, & dark hair with the worst attitude! Maybe she was having a bad day, but her attitude was not it and sadly didn't get her name! Still I've had great experiences here! Some awesome workers except for the girl who rudely took are order, turned off the lights first and proceeded to kick us out maybe she hates attending certain people read more

The Coffee Bean & Tea Leaf - Hazelnut ‼ - Coffee & Tea Near Me - Rancho Cucamonga, California

I ordered coffee for my employees and I at this location this morning. We had a huge event hosting 350 people for patria church the day before and had to return super early the next morning to host another huge event. We were all exhausted and needed a "pick me up" this morning so I could ordered us all coffee. I thought I set the pickup time to 10am, I got backed up with running around and making sure that we were good before the event started, and I remembered to head to the store 15 minutes before the order was ready for pickup. To my surprise, the order was set to be made asap, which was fine, but the drinks were sitting there for almost forty five minutes. When I explained how I thought it was for 10am and asked for them to be remade, the silence was so awkward and loud. They were all staring at another associate and she looked so upset and hesitant to remake them. Nonetheless she did, I thanked her, she ignored me, she made my drinks, I walked over to grab them, I said thank you again, she ignored me and rolled her eyes, l I left. They are very unpleasant staff but to add to that, I got extremely sick after drinking the coffee and none of the girls finished their coffees either. It was super hard to work under these conditions. I don't think I'll be returning for a while, the staff is not welcoming, they make you feel uncomfortable and treat you like it's such a huge to ask to remake three drinks. They need better customer service/hospitality training, and this is coming from another person in the customer service industry. read more

I really really like this location. They're so nice and everything is just always on point!

The drinks are always great but the service is very un welcoming nobody ever talk or even ask to talk hour order

I will not be retuning to this location and will be hesitant to return to any coffee bean locations for multiple reasons. It's also impossible to reach out to their customer service team, it's like they don't want to hear your feedback or complaints. So I had to post a Yelp review. I had a horrible experience at this particular location when I placed a mobile order that said would be ready in 10 minutes, but I actually waited almost 30 minutes and was late for work! They looked heavily staffed, so not sure what the hold up was. The girls working just stared at me! Didn't bother to say anything like, "sorry, will have your order out soon". Plus, when I finally received my bagel and coffee, my coffee tasted bad as if it were made wrong! But I was already late for work so I couldn't ask for the drink to be fixed. The prices you pay on their coffee is astronomical! The least they can do is have better service. read more

Ah, The Coffee Bean, another blighted bastion of modern indulgence where sugar reigns as king and the humble coffee bean bows its head in disgrace. I entered with hope--a fool's hope, I'll admit--that perhaps here, amidst the clatter of overpriced ceramic mugs and the hiss of overworked steam wands, one might still find coffee as the gods intended: bitter, bold, and unapologetic. Alas, I found not bean water, but liquid cake masquerading as sustenance! In my time, coffee was an honest drink, born of toil and fire. We grew the beans ourselves, sweating under a sun that had no pity, then roasted and ground them with our own two hands. The brew that followed was strong enough to wake the dead--or at the very least, a man exhausted from plowing fields until dusk. It was never intended to be drowned in syrups or topped with whipped dairy confections. No, sir! It was a drink for laborers, philosophers, and insomniacs, not sugar-fueled sprites seeking their next saccharine fix. What, pray tell, is the meaning of a "Caramel Brulée Latte"? I did not survive wars, pestilence, and the ungrateful mewling of countless offspring to be assaulted by such concoctions. One need not torch sugar atop one's coffee to find delight! And let us not speak of the so-called "Frappuccino," which I'm convinced is but ice cream's cowardly cousin. In my day, we took our coffee black or with a splash of cream if fortune favored us--not blended into a dessert fit for a child's birthday celebration. Even the process has been diluted. Where once one would grind the beans in a mortar with the resolve of a man grinding his last ration, now machines do the work with their shrill whines, robbing the ritual of its soul. The Coffee Bean's baristas, bless their harried hearts, don't brew; they assemble. Their task is not to create but to placate the ever-growing whims of the modern palate. And yet, I cannot entirely fault the establishment, for they merely pander to the times. A time where beans have been betrayed, where the coffee cup has become a stage, and every sip is measured not by its bite but by its Instagram appeal. I pity those who have never tasted the simplicity of true coffee, untarnished by sweeteners and ambition. So, here I sit, sipping what I can only describe as a dessert masquerading as a drink, longing for a time when men drank their coffee with grit, not glitter. The Coffee Bean, I fear, offers the latter. read more

Stopped by The Coffee Bean and tried the Mango Passion Tea--so refreshing! The service was great, the staff was friendly, and the vibe was chill. Will definitely be coming back again! read more

This is my third time visiting this coffee bean location and I'm truly disappointed and unimpressed. The second time I visited this place I paid for two large hazelnut lattes both with an extra shot of espresso. They clearly made it wrong since both coffees were mostly milk (this is my go to order and I know how it tastes/ looks). Today, I ordered a strawberry matcha and it tastes like a strawberry milkshake. If I wanted some milk with a little bit of strawberry jam, I could have made it at home and not pay 8 dollars for it. I attribute all of this inconsistency and lack of quality to the employees that seem like they don't want to work there. You walk into the establishment and not one employee smiles or welcomes you. They take your order because they have to. The drinks is just a reflection of the environment they are working in. Not going back to this place! read more

#114 for 2021 What makes this location stand out from other locations is the available seating outside in the shade. There are a few tables inside but very little to plug in to recharge your any devices. Best to bring your own battery if you're planning to stay long. I love looking at their specials because they're delicious and festive. I tend to go for the hot ones. They give me a better taste and when it's going down to my tummy it feels so good. This time I went for the summer special, midnight mocha cookies & cream. Couldn't resist the mocha with cookies & cream. It was smooth, not too sweet, love the little bits of crunch and the spurts of sweetness from the cream. I could've done without the whip cream but that's okay. My son took the matcha his favorite go to drink. I always feel guilty when he orders that. Both were excellent drinks to enjoy while we got busy doing what we do on our phones. Customer service has been spot on. I'm genuinely greeted as I come in and I do feel a care for the customer. Me. Makes it a nice spot for me to hang out and get some work done. Starting in 1963 Coffee Bean has been passionate about their coffee choosing only the top 1% of grown Arabica beans in the best regions to ensure the quality of their product. It's won me over. Their rewards program has migrated to their app offering lots more options and greater value for you repeat customers. Get a welcome reward just for signing up, a birthday reward, discounts, other awesome surprises. It's worth downloading. If you get the CBTL card you can place your order and pay with your card all from your phone. Really helpful to avoid lines and to get in and get out super quick. Did you know you can check the remaining value of your CBTL gift card? Yeah you can just go online to do that too. Want them easier? Buy an eGift card and send it out all in one spot to who ever you like. read more

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Coffee Bean is one of my favorite coffee places to go whenever I'm in So Cal. I always need to get my Midnight Mocha Cold brew fix. It tastes just as good as it looks. Coffee bean always has good service and make good coffee. read more

The Coffee Bean & Tea Leaf - Midnight Mocha Cold Brew - Coffee & Tea Near Me - Rancho Cucamonga, California

Last year I was able to order a pumpkin chai blended and this year they wouldn't do it so I got stuck with a regular old pumpkin blend is not good. It's too strong. It's overpowering and I'm very upset because they wouldn't even accommodate me in. They said that they couldn't put the try in the blender, which is ridiculous because I had it last year maybe not at this location, but I definitely had it, so disgusted read more

The Coffee Bean & Tea Leaf - Tooo damn pumpkin - Coffee & Tea Near Me - Rancho Cucamonga, California

Bri is always so kind and happy to help. She makes suggests and makes sure you are good with your order before you leave. I drive passed multiple coffee beans to come to this location because of their customer service. While I often order from Bri there has not been one employee who did not enjoy their job read more

I always get the dark chocolate iced latte, its just amazing! I love that drink more than anything. Its not too sweet not too bitter, its the perfect quality chocolate drink. They use powdered chocolate which makes the chocolate flavor richer than most places. read more