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    The Coder School Commack

    5.0 (4 reviews)

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    Saf-T-Swim of Commack

    Saf-T-Swim of Commack

    3.1
    (23 reviews)
    0.2 mi

    As returning customers, my expectations were high, but unfortunately, the service and treatment we…read morereceived from Andrea were far below what should be expected, particularly given that we paid for this event. From the moment we arrived, I was met with an unprofessional and combative attitude by her. I was simply trying to communicate the setup preferences I had in mind, but instead of receiving assistance or understanding, I encountered resistance and rudeness in EVERY ASPECT. Her dismissive responses to my requests was not only frustrating, but also surprising given that we had previously used this venue and had a positive experience. Throughout the event, everyone noticed a lack of courtesy and professionalism. At one point, it was mentioned that she was overheard saying she "didn't have time for this" while speaking with a coworker, which left me feeling completely disregarded as a paying guest. She requested to no longer be the host and lifeguard instead. Thankfully this was the better option because she was extremely rude and uncooperative. I understand that hosting events can be challenging, but it is no excuse for treating customers in such a disrespectful manner. As someone who has paid for a service, I expect to be treated with respect and professionalism, especially during an event as important as a birthday celebration. Unfortunately, this experience has left a negative impression, and I am deeply disappointed by the way the situation was handled. Our relationship with Safe-T swim is now severed. I hope that they take this feedback into consideration, as no guest should ever have to feel belittled or dismissed, particularly when paying for a service. I do want to add that Hailey who was the host was remarkable and tried her best to make things better. She was lovely and is not apart of this review.

    Everyone so friendly and patient! Made us feel very comfortable and welcome. We can't wait to keep…read moregoing for lessons and to grow more comfortable as swimmers. Class was fairly small for mommy and me. Two instructors both super nice. We can't wait to keep going!

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    The Coder School Commack - specialtyschools - Updated June 2026

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