Needed to get some clothes dry cleaned for a wedding on short notice. The owners got it done in 24…read morehours. Dropped off on a Thursday. Picked up Friday afternoon and ready for wedding party on Saturday. Straight forward and supporting a local family business. Competitively priced for dry cleaners and convenient location less than 2 miles from the house.

My son was home from the Airforce Academy for the weekend and really wanted his dress blues uniform…read morecleaned (there's no time to get it cleaned while at school). This may be the only cleaner in Folsom to do same day service on Saturday! Cleaning is done on site. The folks running the shop are so helpful and pleasant, and my son's uniform looks fantastic! Thank you!!

3/2/2026: DOH~I forgot RSR is closed MONDAYS--I wanted picking up two repaired tote bags!…read more 3/6/2026: I picked up my two repaired tote bags, i.e., both will last for no less than FIFTY YEARS OR MORE! Aside, after retrieving my two tote bags, I immediately began using the black tote bag for carrying purchased shopping items while the Gianni Versace shopping tote carried my personal items. Preface: Slavik, the owner of RSR, i.e., Roseville Shoe Repair replaced the main zipper for the Gianni Versace tote bag, re-sewed/reinforced the exterior seams, reinforced the interior silk compartment's lining seams, and replaced the interior tote's compartment zipper. In addition, Slavik replaced the black tote's warped, old zipper--replaced tote with a new zipper and sewed via attaching two new black leather tote handles due to the original handles were literally disintegrating. FYI and BTW: What are the reasons the inability throwing or recycling either tote bag away? Why waste money, energy, and time repairing two "worthless" tote bags, eh, Shirley? WELP . . . Because the Lancôme black tote bag was the tote bag my Mom gave me along with the largest Lancôme skin care and make-up collection in production for my birthday present seven years before she passed away, i.e., the black tote bag possesses tremendously endearing, sentimental value. Moreover, the Gianni Versace tote bag was a sample tote created from the Gianni Versace's Future Shopping Tote Bag Collection before Gianni passed away. Anyway, the tote's marketing premise was to be sold as an upscale, shopping tote but, the tote abruptly stopped its preproduction creative and manufacturing processes which was unfortunately never manufactured nor distributed due to Gianni's demise~so sad . . . Anyway, I received the Gianni Versace shopping tote bag as a birthday present from Samonnim, a Seoul, South Korean Designer Bag Owner I know who worked with Gianni Versace. Backstory: Samonnim was designing the shopping tote bag on behalf of Gianni Versace's Future Designer Of The Shopping Tote Bag Collection. Therefore, the Gianni Versace shopping tote bag also possesses an extremely high, sentimental, historical value as well as an awesome birthday gift from Samonnim's heart. Finally, Slavik: Thank you so very much for repairing the main compartment zipper for my Sven Leather Backpack Purse, the Lancôme black tote bag my deceased Mother gave me, and also, the Gianni Versace's Shopping Tote Bag which will never be designed nor replicated!!!! All bags you repaired for me are PRICELESS! Besides, I highly recommended all VA Mather/McClellan Hospital Primary Care Physicians and VA Employees have their orthopedic shoes, purses, etc., repaired at RSR, i.e., Roseville Shoe Repair.

The top lace loop on my new Kuru shoes recently broke off the panel. Although the manufacturer sent…read morea replacement pair under warranty and let me keep the original, I didn't want the old ones to go to waste. My wife stopped by Roseville Shoe Repair to see if they could be fixed. ​She was greeted by the friendly owner, who expertly repaired the shoe right then and there while she waited. The craftsmanship is truly impressive! I cannot even tell where the repair was made, and I've been wearing them for my workouts ever since without any issues. ​Thanks to Roseville Shoe Repair, I now have two functional pairs of Kuru shoes for the price of one--which is a huge win since I rely on them for my plantar fasciitis. This will definitely be our go-to shop for all future shoe and bag repairs!

Great service. Fixed my purse strap right then and there. Very good craftsmanship. Thanks!read more

My favorite cosplay heels broke down completely at the Ren Faire! Like the soles disintegrated down…read moreto the bare wood below! I love these shoes dearly, so I went looking to have them re-soled, as Dansko doesn't even make these shoes anymore. Voila! Absolutely fantastic workmanship and still cheaper than a new pair.

I brought in a pair of black tall boots that are about 10-15 years old. They no longer sell this…read morestyle, and I absolutely love the fabric print, so I've had them repaired a few times over the years instead of replacing them. This time, the boots needed a deep cleaning and sole replacement, and I honestly wish I had taken a before photo. The results were impressive--he completely rejuvenated my boots and made them look like new again. The cost was $95, which is a little higher than what I'm used to paying, but it was well worth it for the quality of work and attention to detail. He was very professional, friendly, and clearly takes pride in his craftsmanship. If you have shoes or boots you love and don't want to part with, I highly recommend New Life Shoe Repair.

WOW FACTOR? Yes. I liked the shop with a focus on shoe repair and competency…read more HAVE AGAIN: I'd take any shoes that needed repair here. Really excellent workmanship.

They did a great job on making the straps on my new shoes fit. They were a little pricey, but I got…read morethe shoes on sale and now I can wear them, so it was worth it.

Great work but ready yourself for prices I was ok paying…read morecost due to need Happy with work but would have shopped more if I had time Did good work, no problem with workmanship

Stopped in to repair the tips of my heels. Super nice, professional. Excellent job and very…read morereasonable price!

From the owner: Shoe and Luggage Repair, Cleaning headlights, Sharpening knivesread more

Wonderful experience! This shop is run by a very kind couple who clearly take pride in their work…read more They repaired the stitching on my shoes and replaced the bottom soles, and the quality of the repair was excellent. The pricing was very reasonable, and the service was friendly, honest, and professional. I'm honestly surprised to see any negative reviews because my experience was fantastic. I'll definitely be returning here for all of my future shoe repairs. Highly recommend!

I had some 30 year old Timberland Boots that needed repair around the ankle collar. I called this…read moreshoe place and they told me to bring the shoes for repair. They called me the next day saying it's done. I was happy with the outcome. My timberlands will last another 30 years thanks to this shop.

genuinely. i want to include everyone that works here in my will…read more the way they completely transformed by boots is actually insane. will update with pictures, but know this: you will GAG at the before + after

Inconsistent and Unreliable…read more I brought in a $140 Allen Edmonds belt to be shortened and asked what they recommended. The person at the counter told me to remove four inches, and I trusted their guidance. When I picked it up, it didn't fit at all because they had taken off too much. I was then told they would add the leather back and I could come pick it up, so I made another trip. When I arrived, nothing had been done, and the actual repair person told me he couldn't add the leather back after all. Later the story changed again, saying they could add only two inches, but that I would have to pay more. At that point, I decided to replace the belt entirely. There was inconsistent communication and no guarantee of good results, and I didn't want to keep driving back and forth. Based on my experience, I wouldn't trust their recommendations or their workmanship.

Staff are rude and inconsiderate of time. The return policy does not apply to discount/discontinued…read moreitems. You'd never know this unless the staff told you (if they didn't forget).

I recently purchased a pair of Irish Setter boots from Red Wing, and after just 15 days of use, I…read morenoticed a huge hole exposing the safety toe. Clearly, this was a result of horrendous workmanship because I take care of my boots like a responsible adult. When I tried to return them or at least get some sort of resolution, I was greeted by *Nicolas*, the manager, who was so rude and condescending, I thought I was in a bad sitcom. Instead of offering a solution, he wanted to argue with me like it was my fault these boots fell apart. Let's talk about how disappointed I am. My family has spent easily $1,200 at this store in the last three months, and *this* is the customer service we get? I guess that means nothing to Red Wing, because clearly, Nicolas was too busy with his attitude to help me. If this is the standard of service they pride themselves on, then maybe it's time for a company-wide reality check. I'm done. No more money from me, no more visits. I'll take my business elsewhere where they actually *care* about quality and customers. Red Wing, do yourself a favor and retrain this manager because his attitude alone is enough to make me never want to step foot in your store again. These boots weren't cheap, and neither is the frustration I'm feeling. Terrible, just terrible.