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    The Clone Shop

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - The Clone Shop

    Web design

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    Best Buy - American flag watch band. This is not the correct band

    Best Buy

    (70 reviews)

    $$$

    Mathew and Greg at the front register were ridiculously unhelpful and clueless with simple…read morequestions. They wasted my time - they didn't know what the hell they were doing or saying. Mathew seemed proud of his inane remark that they wouldn't be able to deliver anything without an address; he was utterly ignorant of why a customer might want to know what additional costs would be charged before handing over their personal information, and refused to give details on/an estimate of delivery and installation charges. In addition, no one ever came to help me in the appliance section though I waited for some time. Many staff members walked by without making eye contact, while joking with their coworkers.

    I purchased an Apple Watch Ultra 3 gps+ cellular titanium case with black/charcoal trail loop m/l…read moreblack 2025. Open box Excellent per Best Buy website. I received the watch face as described but the band is not the band that was pictured. This band has an American flag on it and USA on the other side. This is clearly false advertisement. I paid for an item that is incomplete. I will be reaching out to the BBB for further assistance. This store is three hours from my residence. FYI. Don't buy any open box items from this store. I've had several failed attempts today trying to reach the store director. Photos to follow. What I purchased verses What I received. I paid over $700 for a watch that I cannot use. I don't recommend this store to anyone.

    Simply Mac

    Simply Mac

    (42 reviews)

    $$$

    When my 2014 MacBook Pro's "E" key died, I turned to Apple Support. They listed local repair shops…read moreto take it to, and Simply Mac was the closest. I drove the hour and 46 minutes to get there because I wanted help from the pros. I got there and found two employees sitting at a desk, and the store was empty otherwise (no other customers to help). They greeted me on the way in, and I explained that my E key wasn't responding to being pressed. They said they don't fix individual keys and don't work on older computers that are out of warranty because it's not worth their time vs the money they would make. I was told Apple would replace the entire case for $760, which is more than my Mac is worth now. I asked if there was anything else I could do or if my Mac was totaled, and was told that was all they could do. I said I would just buy a new one then, and I walked over to the Macs for sale to shop. No one offered to assist me in making a purchase. I asked if they took trade-ins like the Apple Store does, but was told they only take 2016 or newer. I felt like they could have volunteered that information. I left without buying anything. On the nearly 2-hour drive home, I thought of ways I could salvage my computer. I stopped at Walmart and bought a $10 windows keyboard, so that was on option that let me log in. I researched accessibility options built into Catalina and found I can pin a keyboard to the screen. Not only that, but I can create an individual board and add keys for a lowercase and capital E so I can just click on it to input the letters. That is how I have typed this entire review, and it actually works pretty well combined with autocorrect. Here's a screenshot of my solution. Did the guys at the Simply Mac repair shop know about adding panels to use keys or using an external keyboard and just not offer those solutions because they wouldn't make any money with those easy fixes? Or are they not very familiar with the products they are supposed to be the experts in? What was clear to me in my one experience with Simply Mac was even when I was the only customer in the store, whatever they were doing on their phones was more important than solving my problem or helping me buy a replacement laptop. I contacted Apple about this problem and they said they could replace the case for $597, so even that quote from Simply Mac was off by over $100. Was it elevated by their middleman fee just to send it to Apple for me? In any case, I won't be going back. I recommend against wasting your time as well.

    Possibly the worst customer service I've experienced. Ever…read more Very rude. Condescending. Unhelpful. I left within minutes of arriving and took my business elsewhere. I highly recommend you not waste your time even trying. Go "elsewhere" first.

    The Clone Shop - itservices - Updated May 2026

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