horrible customer service they did not even try to help.DO NOT RECOMMEND I WOULD NEVER COME AGAIN…read more Very rude workers. Did not even look at my console.

I want the public to be aware of the criminal business dealings associated with this store. Their…read moretechnician named Rucker Eglesper nickname "Rico" is dangerous. He showed up unannounced to my teen daughters work with a fabricated story about how her father setup an appointment for service to her own home. THIS WAS A COMPLETE LIE. She naively believed him and he took her phone, stole her screen off the phone, and damaged the phone to a completely non-working condition. The manager JAMES ESPINOZA was notified and he DID NOTHING to help. Not even an apology for how his tech defrauded a teenage girl. Law enforcement is now involved as a police report was filed today. Her phone is now essentially destroyed. VERY disturbing and bizarre ordeal. Stay away from this store. Abs beware of their employees who might be sent to you for phone repairs.

Their warranty is a complete joke. 2 yr old $275 Duracell Ultra Platinum battery with 4 yr warranty…read morewouldn't take a charge and its deemed void. What's the point of buying from you if you void the warranty. That was entire reason I bought from Batteries+. I explained to Garret(?) at the desk it would not start the vehicle after the freeze. It showing 7volts at the time. I removed it and put on a AGM charger. It would charge to 13.1V but not hold, instantly starting to fall back down. I brought it in a few months later, they told me they would attempt to bring it up to charge by reconditing it, and would receive a call in 48hrs. Four days laters, I go in because no call, and was then told it void because reconditing failed. Wouldn't that be about the time replacing the battery under warranty take effect...nope not at Batteries+.

So I go into Batteries Plus for a couple of watch batteries. A gentleman asked if I needed help and…read moreI said I need two different watch batteries and I gave him the numbers I had written down on a piece of paper. He checked and said they had the one battery but it wasn't for sale to customers and they could install it in the watch if I bought I bought it and they installed it but would not just sell me the battery. I gave him the other number and he said the same thing. I asked if I bought the batteries then they would install them for free? He said no there is a $23.95 charge to install the battery in the watches. Each watch! Now not long ago I bought a new battery for my pickup and they only charged me $20.00 to swap out the battery. At the interstate battery store. Now I can go to Amazon and buy a 10 pack of batteries for less that $7.00. If you have ever installed a watch battery then you know that it only takes less than 5 minutes tops! For them to want $23.95 was just plain crazy! So as a result Batteries Plus lost a customer. That is why these stores go out of business. When you try to RIP people off then they move on! Hope you are happy Batteries Plus!

Do not . they messed up my friends phone completely. terrible service. took forever to get it back…read more and bad communication I would strongly recommended going somewhere else.

Amazing service! Highly recommended... this shop is the go to place for all your device repair…read moreneeds. Efficient, fast and reasonably priced what else can you ask for. Come to Prado's repair!

Did a great job fixing the charging port on my old android. Replaced it in 30 minutes. Awesome job!read more

I have never left a bad review before, but I am leaving one now. I took my iPad in on Thursday…read moremorning to get the charging port replaced. They told me it would be a few days because they had to order the part. No problem. On Saturday, I receive a voice mail from them telling me that my iPad was ready. I went on Monday morning to pick it up, and they told me that they were just starting to work on it. I told them about the voice message, and they denied it even though it came from their phone number. So, I had driven 30 miles for nothing. They said it should be ready the next day (Tuesday) and they would call me. I didn't hear from them on Tuesday, so I called them on Wednesday. They said they were not quite finished and would call me that afternoon. On Thursday, I called and they said they were working on it and would be finished by 6 that evening. I told him that I was coming to Tyler on Friday morning so I would get it then. He said he would call when he was done. On Friday, I still hadn't heard from them, so I called them again. He said to give him an hour. I told him that I felt like I was getting the run around because for three days, they had told me it would be done. He said he would call me personally within the hour. I got a call a couple of hours later telling me it was ready for pickup. I drove to Tyler and they handed me my iPad. The glass was filthy and scratched. When I told him it was scratched, he snatched it out of my hand and squirted a cleaner on it. He handed it back to me. It was clean but was still scratched. I told him that it had deep scratches on the glass that were not there when I brought it in. He said that they didn't do it. I told him that the iPad had been in a case since I bought it and was in perfect condition when I brought it in. Nevertheless, I paid and told them I was not happy. I got my iPad and left. Before I could get in my car, he came running out to tell me that the case I had probably didn't protect the glass. I happened to have my case in my car. I showed him that it was a waterproof case and totally covered my iPad. He kind of looked shocked and said that the only thing they could do was put a tempered glass on it. I declined and left. In my opinion, they aren't trustworthy and are rude.

In today trying to find a specialty antenna extension cable for iridium phone system in the Merlin…read moreship. Sure enough, after searches at the local Radio Shack, Lowe's, Best Buy...Cole Cellular came through for us. Not an easy item to find outside the aviation radio shops. Thanks folks. You helped us a lot.

I could give Cole Cellular a zero star if I could.My father badly cracked his phone and took it…read moreinto Cole Cellular.They said they would fix it and have it back to him soon.A few days past and he decided to go check up on it. Wasn't ready. A few more days past and still wasn't ready and so on.My dad finally gave up