My PC screen was totally messed up and I called the first computer repair number I could find. The…read moreowner answered but was out of town taking care of a sick relative. Yet he still stayed on the line and worked with me until he made the screen work perfectly! He was so kind and walked me through the steps carefully and clearly. computer is old! He got it back to normal, and there is no question that I will use company again!!!

We had a blue screen issue, and found out that our past computer repair store was closed. We looked…read moreup PC Tyler and call them. They were able to troubleshoot our problem, remotely. We normally took our computers into the shop, no more. They instructed us on how to fix the issue and were very prompt and with great instructions. The problem was fixed that day, no waiting for weeks to have the computer fixed as in the past. They also have expertise to help you over the phone as they did with us or log into your computer and fix it remotely. We have 6 computers, both desktops and laptops and they have helped us on several issues. Extremely responsive and have solved all issues. Great to work with and we can't to thank you enough for your quick and responsive support.

Had my PlayStation there for a week. They said nothing wrong with it. So they asked me if I wanted…read moreit cleaned since nothing was wrong with it. Said sure. Get home from getting it an all my games are corrupted. Somehow now my hard drive is messed up or something. I don't recommend using them. THEY TOLD ME NOTHIN WAS WEONG WITH MY PLAYSTATION.

horrible customer service they did not even try to help.DO NOT RECOMMEND I WOULD NEVER COME AGAIN…read more Very rude workers. Did not even look at my console.

My husband needed a new battery for his phone. After 3 weeks and 3 visits to the store we gave up…read moreand went elsewhere. First they ordered the wrong battery, never heard from them and went by the store after another week. Manager said it was ordered but he didn't know why it wasn't there. It became obvious to us that we didn't want them to work on the phone so we went to ItechFix in Terrell and had a wonderful experience. Phone was repaired in less than one hour.

Their warranty is a complete joke. 2 yr old $275 Duracell Ultra Platinum battery with 4 yr warranty…read morewouldn't take a charge and its deemed void. What's the point of buying from you if you void the warranty. That was entire reason I bought from Batteries+. I explained to Garret(?) at the desk it would not start the vehicle after the freeze. It showing 7volts at the time. I removed it and put on a AGM charger. It would charge to 13.1V but not hold, instantly starting to fall back down. I brought it in a few months later, they told me they would attempt to bring it up to charge by reconditing it, and would receive a call in 48hrs. Four days laters, I go in because no call, and was then told it void because reconditing failed. Wouldn't that be about the time replacing the battery under warranty take effect...nope not at Batteries+.

Do not . they messed up my friends phone completely. terrible service. took forever to get it back…read more and bad communication I would strongly recommended going somewhere else.

Amazing service! Highly recommended... this shop is the go to place for all your device repair…read moreneeds. Efficient, fast and reasonably priced what else can you ask for. Come to Prado's repair!

Did a great job fixing the charging port on my old android. Replaced it in 30 minutes. Awesome job!read more

I have never left a bad review before, but I am leaving one now. I took my iPad in on Thursday…read moremorning to get the charging port replaced. They told me it would be a few days because they had to order the part. No problem. On Saturday, I receive a voice mail from them telling me that my iPad was ready. I went on Monday morning to pick it up, and they told me that they were just starting to work on it. I told them about the voice message, and they denied it even though it came from their phone number. So, I had driven 30 miles for nothing. They said it should be ready the next day (Tuesday) and they would call me. I didn't hear from them on Tuesday, so I called them on Wednesday. They said they were not quite finished and would call me that afternoon. On Thursday, I called and they said they were working on it and would be finished by 6 that evening. I told him that I was coming to Tyler on Friday morning so I would get it then. He said he would call when he was done. On Friday, I still hadn't heard from them, so I called them again. He said to give him an hour. I told him that I felt like I was getting the run around because for three days, they had told me it would be done. He said he would call me personally within the hour. I got a call a couple of hours later telling me it was ready for pickup. I drove to Tyler and they handed me my iPad. The glass was filthy and scratched. When I told him it was scratched, he snatched it out of my hand and squirted a cleaner on it. He handed it back to me. It was clean but was still scratched. I told him that it had deep scratches on the glass that were not there when I brought it in. He said that they didn't do it. I told him that the iPad had been in a case since I bought it and was in perfect condition when I brought it in. Nevertheless, I paid and told them I was not happy. I got my iPad and left. Before I could get in my car, he came running out to tell me that the case I had probably didn't protect the glass. I happened to have my case in my car. I showed him that it was a waterproof case and totally covered my iPad. He kind of looked shocked and said that the only thing they could do was put a tempered glass on it. I declined and left. In my opinion, they aren't trustworthy and are rude.

In today trying to find a specialty antenna extension cable for iridium phone system in the Merlin…read moreship. Sure enough, after searches at the local Radio Shack, Lowe's, Best Buy...Cole Cellular came through for us. Not an easy item to find outside the aviation radio shops. Thanks folks. You helped us a lot.

Despite other reviews, my experience will Cole's Cellular was great. I shattered my phone and…read moreimmediately starting calling around. Simply Mac told me they could fix it but it would take 4-5 days. I called Coles and he told me I could bring it in and he would have it fixed in an hour. His name was Nate and he did a flawless job on my iPhone 6 Plus. I would definitely recommend this business.

the whole experience was terrible. I was quoted $60-$120 to have a new cpu AND CPU COOLER…read moreinstalled on my desktop. . The cpu was installed the cooler was not I was charged $350 for them to install half the parts I gave them. shoot the parts even came in the same box! very unsatisfied. never even told me the new cooler wasn't installed just handed me the box back and let me drive back home to open it up and realize the new cooler for the new cpu i just bought wasn't installed. you literally took the cooler off installed a new cpu and installed the old cooler on top the new cpu. pretty sure the sell it as a box set for a reason.

From the owner: With over 25 years of experience, The Computer Guy specializes in Commercial and Residential IT…read moreServices. We offer PC and Mac sales and support, VoIP services, Starlink installs, virus and malware removal, web design and email hosting, wired and wireless networking, low voltage cabling, and much more! Give us a call today!