My PC screen was totally messed up and I called the first computer repair number I could find. The…read moreowner answered but was out of town taking care of a sick relative. Yet he still stayed on the line and worked with me until he made the screen work perfectly! He was so kind and walked me through the steps carefully and clearly. computer is old! He got it back to normal, and there is no question that I will use company again!!!

Called about a part. They didn't have what I needed for my laptop, but took time to give me advice…read moreon getting the right part and avoid some common pitfalls. Good guy, and I'll go back when I need anything for my laptop. Glad to support a local business.

the whole experience was terrible. I was quoted $60-$120 to have a new cpu AND CPU COOLER…read moreinstalled on my desktop. . The cpu was installed the cooler was not I was charged $350 for them to install half the parts I gave them. shoot the parts even came in the same box! very unsatisfied. never even told me the new cooler wasn't installed just handed me the box back and let me drive back home to open it up and realize the new cooler for the new cpu i just bought wasn't installed. you literally took the cooler off installed a new cpu and installed the old cooler on top the new cpu. pretty sure the sell it as a box set for a reason.

From the owner: With over 25 years of experience, The Computer Guy specializes in Commercial and Residential IT…read moreServices. We offer PC and Mac sales and support, VoIP services, Starlink installs, virus and malware removal, web design and email hosting, wired and wireless networking, low voltage cabling, and much more! Give us a call today!

The gentlemen working here seem very kind and knowledgeable. I hate to write a bad review but they…read moreessentially broke my $600 laptop. I brought in my laptop for a simple case/hinge repair. Everything still worked, the case was just cracked from overuse (no, I never dropped it). I paid them $200 for the parts and labor, and the laptop looked good when they handed it back to me. Unfortunately, I brought it home and noticed that the screen wouldn't turn on. I feel stupid for not turning it on in-store, but why would I assume I needed to? I brought it back in to them the next day and told them about the issue. They kept asking if I'd dropped it. They looked it over and admitted that they must have displaced something (broken it) during the case repair. I was under the impression that they wanted to make it right, so I was flexible and forgiving. To cut a very very long story short, I ended up driving back and forth to this place a total of nine times for a variety of reasons (they ordered the wrong part, the part was "dead on arrival," they were out of office for hours at a time, etc). In the end, they told me that more expensive parts would need replacing (i.e. I might as well buy a new computer). They did not offer to fix it or refund me. I was so frustrated I just walked out. Wish I had stood my ground and at least asked for a refund on the case. TLDR: my laptop worked before they touched it, and now it doesn't. Now I'm out $200 and I'm stuck with a broken laptop. Tech Doctor: if you'd still like to make this right with me, please reach out.

Spot On! Miles solved all of my technology problems! I had 8 different issues that I had and did…read moreso in a respectful (I am not a techie!) and efficiently. Some of my issues were simple (synching up passwords) and others were more complex and he just dove right in and solved them! I will use Miles again!

The gentleman to whom I spoke was very knowledgeable and friendly. He knew about the ancient system…read moreI brought in for repair, talked me through what I needed and gave me a good deal on a laptop. Very good experience overall.

I would not recommend buying used computers from here. This is my second computer that I have…read morebought from this place, and about 6 months later the screen is going out. Last time within 6 months my hard drive went out. And of course they offer 30 day warranty, which don't matter. The business did say they would wave the labor charge, but I will be responsible for parts. But when I reached out regarding when I should bring it, they never responded. So overall a VERY negative experience, and I'm NEVER buying anything from them again. So unless you are wanting to waste $250+ on used computers that will go out or need fixing within 3 months, I think you should look at other options.

I am not from here so had to just put search the internet under phone repair. When I saw 5 Star…read morecell repair high marks I felt certain Marc would help and I'm glad I was right. He was busy and was willing to help by fixing my phone within an hour. It's nice to know there are still honest, great people in this world. He charged a fair price and DID NOT try to upsell me on anything. Highly recommend for any repair needs.

Great experience!!! If you are looking for someone who is reliable, affordable and quick. This is…read moreit! Went to verizon to use my insurance I paid a ton for over the years and they could not fix my phone or recover any of my information. Instead wanted a high deductable to give me a wiped refurbished replacement. 5 star cell repair took my cracked, broken, wet phone and had it repaired remarkably quick and for an honest price. If you go anywhere else you are making a mistake.

When my 2014 MacBook Pro's "E" key died, I turned to Apple Support. They listed local repair shops…read moreto take it to, and Simply Mac was the closest. I drove the hour and 46 minutes to get there because I wanted help from the pros. I got there and found two employees sitting at a desk, and the store was empty otherwise (no other customers to help). They greeted me on the way in, and I explained that my E key wasn't responding to being pressed. They said they don't fix individual keys and don't work on older computers that are out of warranty because it's not worth their time vs the money they would make. I was told Apple would replace the entire case for $760, which is more than my Mac is worth now. I asked if there was anything else I could do or if my Mac was totaled, and was told that was all they could do. I said I would just buy a new one then, and I walked over to the Macs for sale to shop. No one offered to assist me in making a purchase. I asked if they took trade-ins like the Apple Store does, but was told they only take 2016 or newer. I felt like they could have volunteered that information. I left without buying anything. On the nearly 2-hour drive home, I thought of ways I could salvage my computer. I stopped at Walmart and bought a $10 windows keyboard, so that was on option that let me log in. I researched accessibility options built into Catalina and found I can pin a keyboard to the screen. Not only that, but I can create an individual board and add keys for a lowercase and capital E so I can just click on it to input the letters. That is how I have typed this entire review, and it actually works pretty well combined with autocorrect. Here's a screenshot of my solution. Did the guys at the Simply Mac repair shop know about adding panels to use keys or using an external keyboard and just not offer those solutions because they wouldn't make any money with those easy fixes? Or are they not very familiar with the products they are supposed to be the experts in? What was clear to me in my one experience with Simply Mac was even when I was the only customer in the store, whatever they were doing on their phones was more important than solving my problem or helping me buy a replacement laptop. I contacted Apple about this problem and they said they could replace the case for $597, so even that quote from Simply Mac was off by over $100. Was it elevated by their middleman fee just to send it to Apple for me? In any case, I won't be going back. I recommend against wasting your time as well.

Possibly the worst customer service I've experienced. Ever…read more Very rude. Condescending. Unhelpful. I left within minutes of arriving and took my business elsewhere. I highly recommend you not waste your time even trying. Go "elsewhere" first.

Great place to bring your computer for any problems professional staff. And the price is…read moreaffordable $$

I had Joseph come out and install a security system at our home, and he was nothing but…read moreprofessional and thorough. I'm very happy with the service I received, and will recommend him to anyone needing anything IT related.

I posted a five star review on Google in Dec. 2022 based on initial installation of Starlink. When…read moreI had an internet failure last month I contacted Love IT, and was told they don't dealt with Starlink installations any more but would follow up since I was a previous client. The first sign of trouble was in getting anyone in the office to return my calls. I should have looked elsewhere right then. The technician who they sent was unfamiliar with much of the equipment, and had major problems running the new cable through the wall and attic, and then set the Starlink dish face down on my metal roof, scratching the paint (he told me to tell Starlink the damage was due to a tree falling on it.) He tore the plug off one end of the cable and spliced it back together. So no internet connection. (Starlink is sending me a new cable after I sent pictures.) Joseph contacted me and said he'd send someone else out the next day, but no one called or came by. Three attempts to contact them through the office or directly by calling/texting Joseph went unanswered. This is some of the most unprofessional behavior I've ever encountered. Which is a shame, because the first time I used them they were stellar.