My PC screen was totally messed up and I called the first computer repair number I could find. The…read moreowner answered but was out of town taking care of a sick relative. Yet he still stayed on the line and worked with me until he made the screen work perfectly! He was so kind and walked me through the steps carefully and clearly. computer is old! He got it back to normal, and there is no question that I will use company again!!!

Called about a part. They didn't have what I needed for my laptop, but took time to give me advice…read moreon getting the right part and avoid some common pitfalls. Good guy, and I'll go back when I need anything for my laptop. Glad to support a local business.

The gentlemen working here seem very kind and knowledgeable. I hate to write a bad review but they…read moreessentially broke my $600 laptop. I brought in my laptop for a simple case/hinge repair. Everything still worked, the case was just cracked from overuse (no, I never dropped it). I paid them $200 for the parts and labor, and the laptop looked good when they handed it back to me. Unfortunately, I brought it home and noticed that the screen wouldn't turn on. I feel stupid for not turning it on in-store, but why would I assume I needed to? I brought it back in to them the next day and told them about the issue. They kept asking if I'd dropped it. They looked it over and admitted that they must have displaced something (broken it) during the case repair. I was under the impression that they wanted to make it right, so I was flexible and forgiving. To cut a very very long story short, I ended up driving back and forth to this place a total of nine times for a variety of reasons (they ordered the wrong part, the part was "dead on arrival," they were out of office for hours at a time, etc). In the end, they told me that more expensive parts would need replacing (i.e. I might as well buy a new computer). They did not offer to fix it or refund me. I was so frustrated I just walked out. Wish I had stood my ground and at least asked for a refund on the case. TLDR: my laptop worked before they touched it, and now it doesn't. Now I'm out $200 and I'm stuck with a broken laptop. Tech Doctor: if you'd still like to make this right with me, please reach out.

Spot On! Miles solved all of my technology problems! I had 8 different issues that I had and did…read moreso in a respectful (I am not a techie!) and efficiently. Some of my issues were simple (synching up passwords) and others were more complex and he just dove right in and solved them! I will use Miles again!

I had Joseph come out and install a security system at our home, and he was nothing but…read moreprofessional and thorough. I'm very happy with the service I received, and will recommend him to anyone needing anything IT related.

I posted a five star review on Google in Dec. 2022 based on initial installation of Starlink. When…read moreI had an internet failure last month I contacted Love IT, and was told they don't dealt with Starlink installations any more but would follow up since I was a previous client. The first sign of trouble was in getting anyone in the office to return my calls. I should have looked elsewhere right then. The technician who they sent was unfamiliar with much of the equipment, and had major problems running the new cable through the wall and attic, and then set the Starlink dish face down on my metal roof, scratching the paint (he told me to tell Starlink the damage was due to a tree falling on it.) He tore the plug off one end of the cable and spliced it back together. So no internet connection. (Starlink is sending me a new cable after I sent pictures.) Joseph contacted me and said he'd send someone else out the next day, but no one called or came by. Three attempts to contact them through the office or directly by calling/texting Joseph went unanswered. This is some of the most unprofessional behavior I've ever encountered. Which is a shame, because the first time I used them they were stellar.

They mounted two TVs for me which one had to be mounted on tile. They did a tremendous job and…read morewere very courteous!

They came when promised, did an excellent job very quickly, and charge was slightly less than the…read moreestimate. TV looks great and works perfectly. Highly recommend!!!

Anthony was great at customer service and fixing my printer. I recommend him for all your computer…read moreneeds.

From the owner: At FixNet Network Solutions LLC, we specialize in the installation and maintenance of robust cable…read morenetworking infrastructures tailored to meet the unique needs of your business or home. Our team of professionals is dedicated to ensuring seamless connectivity and optimal performance, allowing you to focus on what matters most.

So, short version: I started this journey in June. A tech came out and installed the system wrong…read more I was then told that he was not an official representative. Then another guy came out about a week later and fixed that. Then told me the amount of equipment we discussed at the beginning was over $500 and I told him I was not told that. That was finally fixed. I should have taken these encounters as a sign from God not to continue and cancel then. I've had a problem with my equipment for a few weeks now and it has been an absolute struggle to try to get someone out to fix it. I've spoken to two reps over the phone and both said "yeah, we can get them out soon and these are the dates and I'll set that right up"....yada-yada. Well, just chatted with an agent to see when a technician will come out this week, as discussed with the second representative yesterday. And this happened (see pictures). I really thought the representative I spoke to yesterday really wanted to help us. I just don't understand why things are this way. I don't get it. Do they truly not care at all about the customer? I would have canceled my services yesterday, but the contract you signed is for over $2000 and you are locked into that until it is all paid off. Buyer beware. I regret signing up with company. The customer service is very Dr Jekyl-Mr Hyde. If you're looking for a great alarm company, go with Front Point. I never realized how good I had it then. I'll be back Front Point, just might take me awhile to pay off the contract debt.

If I could give them negative stars, I would. If you move, this company will nickel and dime you at…read moreevery turn and will not refund your money. They charged me over 250 dollars this year for equipment I wasn't using, that they promised they would send and never did. Scam artists. I'd set up wire and cans around my house before I ever consider using Vivint again.