1. Prado's Repair

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Tyler, TX

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3 years ago

Honest, friendly, fair & fast. Can't say enough nice things about Prado's Repair. Highly recommended.

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Review Highlights - Prado's Repair

“I sent Gil my dead iphone by mail last year since I live in Southern California and in no time he fixed it and shipped it back to me.”

Mentioned in 2 reviews

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People searched for Mobile Phone Repair 190 times last month within 15 miles of this business.

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SmartPhone ER

SmartPhone ER

(17 reviews)

Rave! This is a long review but it is worth the read…read more I went into the Smartphone ER (Broadway location) on September 9th to get my S22 Ultra's screen replaced. The repair was done within an hour. Long story short, shortly after I realized that there was an issue with my front facing camera. This issue didn't exist prior to me going into the repair shop, because I used the camera not even an hour before. I instantly was concerned, because I'm a content creator on multiple platforms and on multiple subjects. This is part of my income. In a few weeks (from that day) I was start a well waited for blog and highly requested videos/pictures on a trip overseas, so the cameras on my phone are extremely important. The cameras are the main reason that I even purchased the phone, because toting around heavy cameras equipped was getting tiring. Anywho. I take the phone back into the shop the next morning and let them know about the issue with the camera. The guy takes a look at it and thinks it's an easy repair and says maybe a piece of film was left on the inside. I go and wait an hour for the camera solution. Skipping ahead again, we find out that the camera has to be replaced. I am told a 5 day time frame for the order and repair. I wait the 5 days and didn't hear anything, so I called the shop. I was very concerned after I told that they could not find the part at any of their vendors, and then told that it may take 2 months to get the the part. Skipping ahead again, Sam (the owner) calls me and he is very aware of my concerns and tells me a few things that he has planned, but unfortunately I'm on a time limit. I asked if I find someone else to fix the camera, if he would take care of the invoice. Sam agreed. I called everywhere and even went to AT&T and called Samsung and was told by several people that the camera was not repairable and that I would need a new phone. This really bothered me. After talking to Sam about this he gathered his whole team to get a solution. Sam's tech and sales man told me that they would be able to repair it. I had my doubts, because Samsung makes the phone and said it was irreparable, but I could tell that these guys were pretty confident. As a team, they came up with a plan to get the part as fast as possible. Today is September 19th. I go into the shop and give my phone to Moody. I've already talked to Sam and his sales guy. The sales guy (I forgot his name but he is awesome), assures me that they will take their time and fix the issue. By the time that I dropped the phone and returned back home (no more than 30 minutes), my phone was fixed. I am beyond pleased with the services that Sam and his team provided for me, despite the whole accident. Things are prone to go wrong, but Sam and his team did everything to make things right and THAT IS WHAT MATTERS. They were just as concerned about my phone and situation as I was. Not only that, they fixed a phone that even the manufacturer deemed irreparable!!! Sam and his whole team recieves a 5 STAR review from me and my husband. They were professional, honorable, and beyond sincere. They assured me the whole time that my happiness as a customer was very important to them. Thank you Sam and thanks to the rest of your team!!!!!!! You guys rock!!!

Did a great job fixing the charging port on my old android. Replaced it in 30 minutes. Awesome job!read more

Prado's Repair - mobilephonerepair - Updated October 2026

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