The technician arrived much later than he said he would, he asked to be paid in full upfront, and…read moreused what appeared to be used parts. In addition, he did not complete the job and our dishwasher is still unusable.

Had a dryer with a bad bearing. Chris came out and took a look. He greased it and put back together…read morefor me. He gave me options, was very professional and highly skilled. Appliance Tech of East Texas LLC has my business!!!

Great experience from start to finish. Can't say enough. Punctual. Fairly priced. Great follow up.read more

Our service tech was amazing! Called the office in the morning, they came same day with pump for my…read moreLG washer and fixed in about 45 minutes. Cost was hundreds lower than I expected!! Call these guys before you call anyone else Thanks again for the best appliance repair in east texas Marty Kennedy

Been with them for bi-annual maintenance service since 2016…read more They just installed a A/C Full unit , awesome job. Chad is my go to person, always on top of his game... A shout-out to Tyler and Nic, the installer's, they know their stuff. Hunter is the head Administrator..his Johnny on the spot.. you get what you pay for, not the least expensive, but most professional team I came a cross. The frosting on the Cake is their 10 Warranty, no one in east Texas can match. Call them if you need them, sure they'll make you happy you did.

I needed a ceiling fan installed and Mark did a terrific job...... he is meticulous about his work…read moreso you know right there you are getting top quality service...... I have NEVER had to call Evans to have Mark, or anyone else, to come back out because of a problem... these guys get it right the first time!!!! Whether electrical, or plumbing, or AC being checked, the job is expertly done RIGHT!!! My home functions great since I found Evans!!!

StoneBridge is the best HVAC company in Tyler, Texas! I always appreciate their communication and…read morehonesty.

I've been with this company since I bought my house and needed a new ac unit. They never…read moredisappoint! Every year I have them come out and service the unit to make sure everything is running smoothly. Last year Cody detected a freon leak in my coil and I had it replaced. It was such a surprise to see him again this year for my yearly maintenance. He is wonderful, smart and very thorough! Will definitely ask for him every time!

I got a visit from the city and shut off my water due to a leak coming from an unknown place. I…read morecalled a well-known plumbing service, the man who came by concluded in about 2 minutes that it was a sprinkler leak and that it would be cheaper to call a sprinkler service company. I did that, thought my problems were solved, but within an hour of having the water on the leak was back. I then decided to give Rub A Dub a try. Aaron came by and, unlike the other two, went to work to find the leak. After some bush-cutting and rock moving, he determined the connection between my copper and PVC pipes had broken in the yard, and he repaired the fitting promptly. Thank you very much for your help. I think I will be using this company for all plumbing needs going forward.

I'm torn on this review. My tankless water heater went out, and while the Rub-a-Dub guys who came…read moreto repair it were great, I later found that I had been duped. They told me that my water heater's mother board was bad and was obsolete / no longer available. Thus, the only option was to replace the entire system at a cost of nearly $5K. Feeling stuck and taking their word for it, replacing the unit is what we did. A couple months later, my second tankless system (same make, model and age as the first one) went on the fritz. Troubleshooting this system, it too was a motherboard problem, yet this time (not with Rub-a-Dub), a replacement motherboard was available for $300, a far cry from replacing the entire system at 16X the cost! Needless to say, this was a pretty frustrating realization to have about Rub-a-Dub's service call and recommendation. They definitely got me! :-(

Exceptional service! Now a days it's impossible to get any trade to come out for a reasonable price…read moreand I feel like half of them lie and upsell you services. Trey showed up and diagnosed what two other companies were unable to figure out quite quickly. He broke it down to where it made perfect sense, laid out the couple options we had, and gave me a fair quote. This is a guy working for himself which is what I always look for because they actually care, versus an employee of some larger company. Can't recommend Wilco enough, thanks Trey!

I called Mink Plumbing to schedule a a sewer line inspection. I was told that $79.99 will cover the…read moreentire inspection and if there were any cost associate associated with a repair the $79.99 would be applied to the total bill. Also, I was able to schedule a two hour window for them to come. They did not show up in that two hour window and when they were contacted about that, there was a note that dispatch had changed the window without telling us. Technician arrived 30 minutes outside of window. He then attempted to charge $350 for the inspection. He claimed the $80 was just for a service fee. Dispatch either lied or omitted the truth. He then proceeded to do very little if anything other than take the $80. Horrible company. I will not use again.

Dalton is a professional and kind person. He did a great job, always offering the best solutions…read moreand price. Thank you Dalton and Mink crew for your service

C. Davis AC replaced one of our minisplit ACs. Jorge and Jatavion did a great job. Two…read moreprofessional and kind young men. Great Job C. Davis.

I had a long term business relationship with C Davis until I purchased a…read more Pro Nest thermostat with a 5 year warranty for $375.00. Last year. It never worked correctly ( this was my second house to have one, which he installed and serviced, so I was very familiar with the Smart functionality and never had an issue) fast forward.... After insinuating that I didn't know how to use the APP or the settings, They sent a service rep out to check the settings after only a month or so old and they charged me for a service call ( 5 year warranty ?????) the next time I called about the problems I had, I was told by the owner that he didn't really like The Nest new generation unit. He claims he told me that beforehand, which he did not. He recommended I go to a Honeywell, so I expected a refund towards the exchange, but he refused and said Nest does not refund him, but will only send a replacement. Now I'm out another $300 or so dollars for the Honeywell. Several months later and after several reminders, his assistant dropped off a new Pro Nest which says on the box that Sale by a non professional is strictly prohibited. I listed it for sale for only $200 ( $175 less than I paid) and I have had no bites, since Lowes sells them for under $200. I contacted Nest customer support and they said the new unit was not sold by them and was not registered. Neither was the first one. They said the HVAC company should register them to keep the warranty valid. It was not registered. The owner told me that he had told me to register it, which he did not. SOOOOOO, he ignored my emails and calls explaining that I cannot sell it. He ignored me and I've filed a complaint with the BBB here in Tyler. After about a month he finally replied stating he had warned me that they weren't a good product (but he took my $375 and sold it to me) He never told me that! He never told me to register it and he did not honor the 5 year warranty, nor did Nest because it wasn't registered. He's the professional AC company, not me. I'm out $464 for the service call and the unit which I've asked him to refund me and I will give it back unopened and sealed up. Buyer Beware!!! It's really disappointing , since I had been a long term customer. IMO this is a pure misrepresentation , if not total dishonesty with a few lies defending his position and a real SCREW job. I'm waiting to hear what BBB says after I replied and I stated that I did not accept his resolution/ which is TOO bad! I'm supposed to accept the loss and be satisfied with that ???? I'm warning everyone on social media and with BBB not to use them.