The technician arrived much later than he said he would, he asked to be paid in full upfront, and…read moreused what appeared to be used parts. In addition, he did not complete the job and our dishwasher is still unusable.

Had a dryer with a bad bearing. Chris came out and took a look. He greased it and put back together…read morefor me. He gave me options, was very professional and highly skilled. Appliance Tech of East Texas LLC has my business!!!

Having used them in the past I thought they would be happy to take on a repeat customer. Scott…read morereturned my call after I left a message (side note, no one ever answers the phone, you have to leave a voicemail), and called me back to get the information on my needs and said he would get back to me. That never happened within a 2 week period! I even left a text and another voicemail after 2 weeks asking if he was available or interested in the job, to NO avail. NO RESPONSE AT ALL !! Obviously an extremely poor way to operate a business. I would and will advise anyone to avoid any use of his business Bob Multer

Great Service from Scott. He came out the next morning and worked around my schedule. He diagnosed…read moreand explained what my issue was with the refridgerator. He was in and out in about an hour and had me leak free quick. I would highly recomment East Texas Appliance Repair!

I got a visit from the city and shut off my water due to a leak coming from an unknown place. I…read morecalled a well-known plumbing service, the man who came by concluded in about 2 minutes that it was a sprinkler leak and that it would be cheaper to call a sprinkler service company. I did that, thought my problems were solved, but within an hour of having the water on the leak was back. I then decided to give Rub A Dub a try. Aaron came by and, unlike the other two, went to work to find the leak. After some bush-cutting and rock moving, he determined the connection between my copper and PVC pipes had broken in the yard, and he repaired the fitting promptly. Thank you very much for your help. I think I will be using this company for all plumbing needs going forward.

I'm torn on this review. My tankless water heater went out, and while the Rub-a-Dub guys who came…read moreto repair it were great, I later found that I had been duped. They told me that my water heater's mother board was bad and was obsolete / no longer available. Thus, the only option was to replace the entire system at a cost of nearly $5K. Feeling stuck and taking their word for it, replacing the unit is what we did. A couple months later, my second tankless system (same make, model and age as the first one) went on the fritz. Troubleshooting this system, it too was a motherboard problem, yet this time (not with Rub-a-Dub), a replacement motherboard was available for $300, a far cry from replacing the entire system at 16X the cost! Needless to say, this was a pretty frustrating realization to have about Rub-a-Dub's service call and recommendation. They definitely got me! :-(

I am a small business owner here in Tyler, and I can assure you I am extremely picky and careful…read moreabout who I use and recommend for my personal and business contract services. Stonebridge Heating and Air has FAR surpassed my expectations time and time again. Our partnership purchased our current automotive repair location ( Stewart's Donnybrook Automotive ) in October of 2005, and we found right away that several of the heaters did not work. I had hired several other local heating and air conditioning companies to come look at the units to try and get them up and running.....and every one of them said I needed new units. I had not heard of Stonebridge Heating and Air at that time. We made the decision to just do without those heaters based on the prices that those other companies gave me to replace the units. One day on my way in to work I heard one of the Stonebridge commercials on KTBB radio station and decided to give them a call. They sent a really nice young man out who after about 30 minutes said that I needed to have the gas blocks rebuilt. That was it. Rebuild the gas blocks. He quickly made the necessary repairs and lit the burners and we had instant heat......and a lot of it. Stonebridge charged me less than $200 to fix two heaters......the same two heaters that the other companies told me had to be replaced. Stonebridge Heating and Air just recently installed an additional heating unit in a different location in my shop and I could not be happier with the service and the workmanship they have provided every time they have been in my shop. Even the city inspector commented that "they always do such clean work." Trust me......if you need honest, fast, quality AC or Heating work call Stonebridge. You will be glad you did. Gary Stewart Managing Partner Stewart's Donnybrook Automotive

StoneBridge is the best HVAC company in Tyler, Texas! I always appreciate their communication and…read morehonesty.

Exceptional service! Now a days it's impossible to get any trade to come out for a reasonable price…read moreand I feel like half of them lie and upsell you services. Trey showed up and diagnosed what two other companies were unable to figure out quite quickly. He broke it down to where it made perfect sense, laid out the couple options we had, and gave me a fair quote. This is a guy working for himself which is what I always look for because they actually care, versus an employee of some larger company. Can't recommend Wilco enough, thanks Trey!

I called Mink Plumbing to schedule a a sewer line inspection. I was told that $79.99 will cover the…read moreentire inspection and if there were any cost associate associated with a repair the $79.99 would be applied to the total bill. Also, I was able to schedule a two hour window for them to come. They did not show up in that two hour window and when they were contacted about that, there was a note that dispatch had changed the window without telling us. Technician arrived 30 minutes outside of window. He then attempted to charge $350 for the inspection. He claimed the $80 was just for a service fee. Dispatch either lied or omitted the truth. He then proceeded to do very little if anything other than take the $80. Horrible company. I will not use again.

Dalton is a professional and kind person. He did a great job, always offering the best solutions…read moreand price. Thank you Dalton and Mink crew for your service

Ryan at Proton was excellent! On time and on budget. Even though it took longer than anticipated,…read morehe did not charge me extra.

I've used Proton for years. From small projects to large commercial, Proton has been outstanding!…read more They are very professional, communicates well, and extremely knowledgeable. highly recommended!

C. Davis AC replaced one of our minisplit ACs. Jorge and Jatavion did a great job. Two…read moreprofessional and kind young men. Great Job C. Davis.

I had a long term business relationship with C Davis until I purchased a…read more Pro Nest thermostat with a 5 year warranty for $375.00. Last year. It never worked correctly ( this was my second house to have one, which he installed and serviced, so I was very familiar with the Smart functionality and never had an issue) fast forward.... After insinuating that I didn't know how to use the APP or the settings, They sent a service rep out to check the settings after only a month or so old and they charged me for a service call ( 5 year warranty ?????) the next time I called about the problems I had, I was told by the owner that he didn't really like The Nest new generation unit. He claims he told me that beforehand, which he did not. He recommended I go to a Honeywell, so I expected a refund towards the exchange, but he refused and said Nest does not refund him, but will only send a replacement. Now I'm out another $300 or so dollars for the Honeywell. Several months later and after several reminders, his assistant dropped off a new Pro Nest which says on the box that Sale by a non professional is strictly prohibited. I listed it for sale for only $200 ( $175 less than I paid) and I have had no bites, since Lowes sells them for under $200. I contacted Nest customer support and they said the new unit was not sold by them and was not registered. Neither was the first one. They said the HVAC company should register them to keep the warranty valid. It was not registered. The owner told me that he had told me to register it, which he did not. SOOOOOO, he ignored my emails and calls explaining that I cannot sell it. He ignored me and I've filed a complaint with the BBB here in Tyler. After about a month he finally replied stating he had warned me that they weren't a good product (but he took my $375 and sold it to me) He never told me that! He never told me to register it and he did not honor the 5 year warranty, nor did Nest because it wasn't registered. He's the professional AC company, not me. I'm out $464 for the service call and the unit which I've asked him to refund me and I will give it back unopened and sealed up. Buyer Beware!!! It's really disappointing , since I had been a long term customer. IMO this is a pure misrepresentation , if not total dishonesty with a few lies defending his position and a real SCREW job. I'm waiting to hear what BBB says after I replied and I stated that I did not accept his resolution/ which is TOO bad! I'm supposed to accept the loss and be satisfied with that ???? I'm warning everyone on social media and with BBB not to use them.