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    The Claw Gang

    5.0 (7 reviews)

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    8 months ago

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    2 months ago

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    8 months ago

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    8 months ago

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    7 months ago

    Great small business. Good for a quick fun. Clean environment and everything works. 23 tokens for $20.

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    Chuck E. Cheese

    Chuck E. Cheese

    3.0(99 reviews)
    1.7 mi
    •$$

    Joshua at Chuck E. Cheese went above and beyond to make our visit amazing his customer service was…read moreoutstanding he was kind helpful attentive and truly made sure everything was perfect his positive attitude and dedication to customer satisfaction made all the difference thank you Joshua for making our experience so special

    I am extremely disappointed with our experience at this Chuck E. Cheese, especially because my…read moreyoung daughter is currently being evaluated in the emergency room after falling from the carousel and hitting her head. We paid for a ride, my son joined, and another family's child also joined. Both my mother, the children's grandmother, and I were standing nearby within arm's reach and actively supervising both of my children. Once the carousel started moving, about halfway through the ride my daughter somehow lost her grip, was thrown/fell off the side, and struck her head on the ground. I also want to note that this carousel noticeably jerks when it starts and stops, which is something I believe should be reviewed as part of this incident. I immediately asked the manager for an incident report. What made an already frightening situation significantly worse was the behavior of one employee, a young woman with blue hair and glasses. From the moment we entered, her interactions with us felt unnecessarily confrontational. When she saw my mother helping put Chuck E. Cheese trampoline socks on my daughter, she made a point of telling us that having the socks did not mean we could use the trampoline area without paying again. We already knew that rule and had never attempted to put my daughter in the trampoline area. She is very young and simply wears the socks while playing. Later, my son, who is nonverbal and has significant special needs, was holding one of the swinging gates near the trampoline area, as many young children do. The same employee pushed the gate open while he was still holding onto it. I am especially careful about physical interactions involving my son because he cannot verbally explain what happened to him. The final interaction was completely unacceptable. After my daughter fell from the carousel and hit her head, while I was scared and asking for an incident report, this employee commented, "That's why you should be watching your kid at all times." That statement was not only incredibly insensitive, it was also inaccurate. My mother and I were both right there, within arm's reach, supervising both children when the accident happened. I reported the entire interaction to the manager before leaving for the emergency room. I am asking Chuck E. Cheese management or corporate to contact me directly regarding both the carousel incident and this employee's conduct. I would also like the carousel itself reviewed, including the way it jerks during starts and stops, and I am requesting that any available surveillance footage of the ride, the surrounding area, and the employee interactions be preserved and reviewed. I expect appropriate follow-up, corrective action, and additional training regarding how employees interact with young children, children with disabilities, and parents during an injury or emergency. My priority right now is my daughter's health, but this entire incident needs to be addressed.

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    Chuck E. Cheese - December 2023

    December 2023

    Chuck E. Cheese - December 2023

    December 2023

    Chuck E. Cheese - December 2023

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    December 2023

    Round1 Bowling & Arcade - San Jose

    Round1 Bowling & Arcade - San Jose

    2.8(926 reviews)
    24.7 mi•Eastridge, East San Jose
    •$$
    Kid friendly
    Large group friendly

    We had a blast at Round One this past weekend. We won lots of stuffed animals and enjoyed some…read morealcohol drinks at the bar, as well as playing some arcade games too. We mostly focused on the claw machines, but we did win some tickets from the arcade games. I was so thankful for the wonderful staff that were so nice to make sure the stuffed animals were in reach of the claw. Lots of the stuffed animals were stuck in corners where the claw couldn't reach, but the staff are very helpful in fixing that issue. The place was clean and the vibe was great, everyone was there to have some fun! I am also very grateful that nobody under 21 is allowed after a certain hour, it makes it lots more enjoyable and pleasant for us adults. I do wish I knew that the bar closes at 12am so I could have grabbed another drink. And be prepared to spend a couple hundred if you really want to win a handful of stuffed animals.

    To think I haven't reviewed this place after visiting occasionally over the years. This is the…read moreclosest round 1 in the San Jose area, part of eastridge mall. There are two entrances - one on the second floor of the mall and an outside entrance on the same side of the 24 hour fitness. For both entrances, they will wand you for any weapons to ensure safety. From there, you can explore to find claw machines, arcade machines, a bowling alley and pool tables and darts. The collection of claw machines are from pop culture like Hello Kitty, One Piece, and cute animals. There are specific claw machines where you'll need to glad a staff member so they can unlock the machine and give you your prize. My partner wasn't too pleased by the collection of plushies since her round 1 in Roseville has a lot more to offer. Nonetheless, it was fun as we all got stuffed animals.

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    Round1 Bowling & Arcade - San Jose
    Round1 Bowling & Arcade - San Jose
    Round1 Bowling & Arcade - San Jose

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    Dave & Buster's Milpitas - San Jose - NEW Cheese Stick Stack

    Dave & Buster's Milpitas - San Jose

    2.8(3.2k reviews)
    32.6 mi
    •$$

    Been coming the last few years and I've never had too many complaints besides sometimes the…read morebathroom being a little gross. Games are always fun, sometimes the cars readers can be broken but only a few games are down. My fiancé and I had many dates at this location. Once in a while the games have been swapped out or new things have been added. Every time i ask for water if we are just playing games, staff is always nice and willing to give some. What's not to love? Food? Games? A great time? Love it!

    I'd give Dave & Buster's a 5 star since my kids had fun during my son's 10th birthday but because…read moreof an unfortunate experience with a staff member named Maria (she has pink hair) I couldn't make myself give it a perfect rating. She ruined it. I was even considering giving it less than 3 stars because of her attitude but that would be unfair for Vicky who assisted us during the party who was so pleasant and the 2 managers as well. I just wish they talk to Maria because she was very rude. I went up to one of the managers because our unlimited play cards weren't working, he radioed someone at the arcade area to help us and asked me to go ahead as someone will be waiting for us. that's when Maria came along. She tried our card on the "blue" colored games (which will give you the unlimited play), it did not work. And with an attitude she already said "well it's not working there, you saw what it says". I tried to explain that we had an unlimited play but she cut me off and she said i had no credit. I tried to explain again but she again cut me off. That's when I said, "hold on, you need to calm down. You're being rude." And she replied with an even ruder attitude "well I told you 3 times and you're not listening". I said "you could say it nicely" and she said "oh well" and walks away. I was completely in shock and it was right in front of my kid and another child we were with. My child told me after that Maria has been very mean to him even before that encounter. I came back to the manger and the manager helped us, they had to restart our cards which made it all work. I shared my concern to the managers and they apologized and said they'll handle it. I just really wish they would. I'm writing this while I'm at Dave and Buster because of how flabbergasted I am of her attitude. But anyway, the other aspects were great. She just really ruined the experience for me. If it was her alone, it would definitely be a 1 star rating.

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    Dave & Buster's Milpitas - San Jose - Party room 3

    Party room 3

    Dave & Buster's Milpitas - San Jose - Loaded nachos

    Loaded nachos

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    The Claw Gang - arcades - Updated October 2026

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