We hosted my daughter's birthday party at Fluffy Town with about 20 kids, and it was such a great experience! The staff was incredibly friendly, accommodating, and really patient with all the kids. What stood out most was how they made sure every child left happy--even helping kids who were struggling to win stuffies so no one felt left out. Bu the end of the night, everyone walked away with a stuffy, which made the whole party stress-free and fun for both kids and parents. They also gave my daughter a special birthday stuffy, which made her feel extra celebrated! My daughter is already asking to have a birthday party here again next year. Highly recommend for kids' parties--couldn't have asked for a better experience. read more

There aren't many legit claw machine shops in our area but Fluffytown is! They have a 1 stuffy = 10 point conversion which means you can convert your stuffies to get larger or different prizes. The items with ticket numbers on the wall are exchangeable, as well as the prizes in the center of the room (which are some great popmart prizes). Highly recommend a visit if you're nearby. Don't forget to ask the staff for help if you need help. They're so kind and friendly! read more

I had such a fun time at Fluffy Town! The place is super clean, bright, and honestly just a really happy vibe as soon as you walk in. There are tons of claw machines with really cute and good-quality plushies (not the cheap ones you usually see). What stood out the most was the staff -- they were super friendly and actually helpful, especially if you're struggling a bit with the machines. It didn't feel frustrating like some other arcades. It's a great spot whether you're going with friends, on a date, or even bringing kids. You can easily spend an hour or more here just playing and hanging out. Definitely coming back again read more

We had an amazing time at Fluffy town this morning! It was our 7 yr olds birthday and she LOVES claw machines, so we found this place and decided to have her birthday party there. We had a group of about 15 kids with their parents. The owner wasn't there but communicated with me via text to plan everything out and had her manager there to help. The manager, Albert, and employees Vanessa and Rith were so helpful! They made sure each kid won a stuffie by moving them around. They were attentive the entire time, walking around and helping all the kids and never seemed annoyed to have a bunch of kids asking them to help. One of my daughter's friends even won a Labubu!! Every child had a great time and everyone was saying how fun the party was. Afterwards we went to grab lunch across the street and celebrated with cake. Easy and fun for everyone. read more

Fluffy Town - Arcades Near Me - San Jose, California

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I came across this newly opened claw machine shop while visiting Oakridge Mall and stopped to take a closer look. The plush toys are above average in quality. Compared to other nearby claw machine shops, there are fewer obviously knockoff or low quality plushies, to me that is very important. That said, the price reflects the quality. Each play costs one dollar, which is higher than many other machines in the area. During my visit, there were quite a few kids playing, and the business seemed to be doing well. Overall, this is a decent option if you care about plush quality and do not mind paying a bit more per try. If you are mainly looking for cheaper, casual fun, the pricing may feel a little high. read more

Fluffy Town - Arcades Near Me - San Jose, California

This is a nice size store. I love coming here and looking at all the Japanese toys and collectables. My kids like this place to. There are so many toys and a nice selection to. You have to go through all the aisles to make sure you don't miss anything. I always look for Godzilla stuff and the latest stuff from Japan. You just never know what they are going to have for sale. read more

Fluffy Town - Arcades Near Me - San Jose, California

I enjoy playing at this shop because it's very relaxing. Catching a plushie is such a pleasant surprise. read more

Fluffy Town - Arcades Near Me - San Jose, California

I took my son there on Mother's Day, and we had a wonderful day. I hope this store will stock more of my favorite plush toys, so I can come back again next time. read more

Fluffy Town - Arcades Near Me - San Jose, California

This place caught my eye while I was walking through the mall. I went in to check it out. They have 20+ stuffed animal claw machines. You have to buy tokens to play. You can even trade up all your winnings for a larger stuffy. While I was there, there was a young man who had a little cart filled with his winnings. Today I was an observer. I'm not very good at claw machines. Next time I might give it a go. The young man behind the front counter was so friendly. I had a lot of questions and he answered all of them with kindness. Looks like a fun place for kids and adults. read more

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Fun times with my birthday crowd! Highly rec. Staff was super friendly and kind. Shoutout to My & Rith! read more

Fluffy Town - Arcades Near Me - San Jose, California

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My two older kids had a blast yesterday at Fluffy Town! It's located next to TP tea and Auntie Anne in the Oakridge Mall. My 9 year old heard her friends talk about it at school and kept wanting to go. It was our first time, Vanessa was very welcoming and my kids won and 3 plushies, including a Labubu plushie on their first try :) We will definitely be back. read more

Fluffy Town - Arcades Near Me - San Jose, California

I didn't know claw machine stores existed until one of my son's friends had a birthday party at Claw Meee in Milpitas. This place is a bit smaller, but they have much more "decent/quality" stuffed animals in comparison. The staff does help with better placement, but they aren't as "readily available". Overall, I felt that it was still more difficult to actually be successful compared to Claw Mee, but I still had fun getting the few plushies that I actually wanted! read more

Super cute plushies! Super friendly staff! Fluffy Town is the ultimate destination for claw machine enthusiasts! Their redemption-themed arcade offers a wide variety of adorable plushies and exciting rewards, all set in a cozy and whimsical atmosphere. Whether you're reliving the carefree joys of childhood or discovering the thrill of claw machines for the first time, Fluffy Town is here to bring happiness and unforgettable memories to everyone who visits. Go visit and see why Fluffy Town is more than just a game - it's a moment of pure joy! If luck wasn't on your side that day, you can also purchase the plushies inside the machines for $18 each. read more

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Fluffy town is a real paradise for all. This store is fun, colorful and brings you into a whimsical mood. The whole shop has a playful vibe, pastel color and cute displays which attracts all ages. They have a lot of plushies and high quality collectible toys to inexpensive miniature toys. With the pop mart labubu craze , you are sure to find your labubu here. Must visit for toy lovers. read more

Fluffy Town - Fluffy town store - Arcades Near Me - San Jose, California

An fun place to hang out with friends or date! The process is really easy and simple to get coins, which you will use for plays. The employees are there to guide you through any questions you might have too! Their plushies are really cute and fun! And yes, it's not impossible to get the prizes, which you can also trade for points as well! read more

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If you like claw machines, this is your place. If you don't like claw machines, you can't help but have fun here. I'm always skeptical about claw machines. They're designed so the house always wins, right? But here, you always have a fighting chance. And best yet? The whole staff is rooting for you! You should definitely try out this fun place in Oakridge Mall. PRIZES: Way above average. Most claw machines have plush that is hard and marginally cute. Fluffy Town has some great plush in assortments I haven't seen before. The most adorable Stitch plush. Super cute kitty plush. Harry Potter plush! Just so much to choose from. PLUS, you can just straight up buy them. Don't want to try your hand at the claw machine? Prices are totally reasonable. AND you can earn points toward bigger prizes! SERVICE: Seriously, the best customer service ever in an arcade setting and levels above most places period. They were so nice and helpful AND all you have to do is ask and they will reposition the plush to give you a better chance of grabbing it! I've never seen anything like it. Super friendly also. COST: If the service wasn't so great, this would be the best of all. At $1 per try or less, you can play quite a few times and it would be worth it for the fun. I can see hosting a birthday party here and getting a bunch of free tokens to give to the kids. So much fun! read more

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The prize selection is great and players are able to have some wins. Staff is very helpful and will assist kids who are struggling a little.

Another fun spot! I know these claw machine spots are trendy but what I appreciate about these places is there are opportunities for kids to win prizes! I don't get the sense the machines are calibrated against the players. Which means, there will be some great wins every so often. In one visit both my kids got a blind box, my daughter got hers on her first try! Way to go Fluffy Town, thanks for making it so fun for the kids! read more

Fluffy Town - Nothing but smiles! - Arcades Near Me - San Jose, California

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My brother and I have been hooked on the claw machines here since they opened! Whenever we go shopping at the Ranch 99 we usually find ourselves meandering over to "just to take a look" before getting drawn in by a particularly alluring prize and trying our luck/sharpening our skills. I really appreciate how fair the machines are set especially in comparison to the other arcade machines in this area. Many people win prizes and skill truly does make a difference! We've never left empty-handed, although that does mean we're quickly running out of storage space for all of our fluffy prizes. All the staff members have provided wonderful tips, assistance with jumbling the prizes, and were knowledgeable about the app and prize exchange policy. I hope everyone can enjoy Fluffy Town as much as we do! read more

Fluffy Town - usually you'll be able to find a Hello Kitty of some kind in a machine or two every week - Arcades Near Me - San Jose, California

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After our last failure at a different claw machine company, my friend suggested this location. I'm so glad we went because it is much more fun. The location is small but the prizes are big . We spent $20 and got about 4 prizes. The service was super helpful and patient. They answered all my questions. Each play is $1 and the prizes are actually really cute (Sanrio characters or real characters like bluey). I think it's really cool part is they have a points service. So if you want a bigger prize showcased on their back wall you can give back the prizes you just won for 10 points per prize. The bigger prizes I saw started at 150-200points so it's doable. My kids just didn't want to do it because they loved the smaller prizes the won't already. Even though this place is a bit far for me, I had such a fun experience I Cant wait to go back again. I know this is an experience for all ages but some adults such as grown men take this too seriously. My 7 year old daughter was waiting patiently to play a machine while it was in use and when it was done this older bearded man who looked 28-30yo literally jumped in front of her. I was pretty annoyed. Until he spent two plays and walked away- then I was able to get the prize for her.karma is a B. read more

Not sure why others might say the claws are difficult. We filled a basket full during Chinese New Year weekend. So many red envelope prizes. It's fun to decide which to keep and which to trade for points. The stuffies in the machines are soft and cute on their own and worth keeping. First visit I snagged one. Second visit nearly 20! The staff is always friendly. We don't need that many stuffies but we plan to be back! Download the app and you can get bonus coins that accumulate to trade for tokens. read more

Fluffy Town - Not difficult once you get the hang of it. - Arcades Near Me - San Jose, California

Influenced by social media, I would not have otherwise known this place existed or felt so so so enticed to give this place a try. I brought folks that held me accountable, haha. I spent $20 which led to 22 tokens (I am fully aware the more you spend, the higher the likelihood of winning). Some (I am afraid to say ALL because I don't need vultures coming after me) plushies in the crane/claw machines are from temu, aliexpress, etc (per Google lens). I have been playing crane games since I was a little girl in Taiwan and sometimes nonstop as crane games were/are 10 NT a play. Therefore, I know crane games are not completely payout (although it may feel like it) but can also depend on skill and tricks...like knowing the techniques of how to flick or throw the plushie into the chute. What genuinely compelled me to rate this location as 2 stars was that I may have potentially asked the wrong person for a "fluff." I asked the Caucasian brown haired female who was working the door trying to persuade people to come in to play. She was completely pissed as if someone was going to rob the store (and I only asked for help from her because it was the machine right next to her!) since she asked the two working up front near the cashier to keep an eye out. Understandably the plushies are on the lower end (quality wise) due to expecting customers to accumulate points for better prizes. Overall, I saw mouths drop because I used every technique in the book grabbing everything in every machine and not winning anything. I had low expectations but wow. Just astonishingly wow. read more

Timothy and Vanessa were really sweet and helpful! We came here on a Monday afternoon and it was actually decently crowded. This place is pretty small, with maybe 15-20 or so machines. We spent about $50 and got a total of 3 dolls and one labubu wacky mart box. I do think the machines are a little bit difficult, you get a good grip but then at the top of the crane, it jolts pretty hard and drops the plushie. Overall it was fun & maybe it was a skill issue on our part only getting 3 dolls! Another group also got a labubu wacky mart box while we were there. I loved how happy the workers got for us when we won too! read more

These claw machine claws are way too loose. As soon it it hits the top, the claw drops. We spent $20 and only walked out with one plushie. They told us they can't change our plushies for us if there was a favorite in the machine but can place the one we want on top if we ask. It was a total waste of money but they do have a better selection of plushies than some other claw machine places that are easier. read more

It's located inside the mall but it wasn't on the mall directory. We had a hard time finding it and when we called the establishment they weren't able to help us navigate there. We were finally able to locate it and it was a lot smaller than I thought it would be. The girls at the counter were nice and friendly. Our kids had fun with the claw machines and was able to get several stuff animals. read more

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Fluffy Town is awesome! The claw machines here are set so everyone has a chance to win something. I was able to win a few plushies for my son and one of the employees also gave my son a Hello Kitty keychain. I saw a lot of people going out of Fluffy Town with at least one plush, so that was nice. Highly recommend this business since it's new, clean, & has really cute stuffed animals. I'll be back to win some more. :) read more

Fluffy Town - My son's little hand & the plushies he got! - Arcades Near Me - San Jose, California

I heard about some new claw machine place open in the East Side. I decided to yelp claw machine places in San Jose and happen to come across this place which is a lot closer to where I live. I was happy to see all the great reviews specifically on how helpful the workers were in helping with your experience. I decided to give this place a shot and brought my two girls here. This place is located in Oakridge mall next to Auntie Anne's. Walking in, we were greeted and given directions on how to get started. I decided to purchase $50 in which I received 50 tokens + 8 bonus tokens from the machine. They have these cool mini baskets for their coins you can use to carry. There's around a total of 20ish machines (not exact number) fit into this relatively small space. They have a nice variety of stuffed animals. Overall had a good amount of people there and you can feel the buzz of excitement. Based on reviews that I saw, the claw machines did not align on the degree of difficulty and were not as generous as I anticipated. We were one lucky coin away from only walking away with one stuffed animal from the 58 coins we used. My biggest disappointed was that we didn't get to experience the helpful workers that would help reposition the stuffed animals. We did come on a Thursday night close to closing which may have been one of the reasons but their one worker not including the cashier was just standing greeting everyone. Had I not seen the reviews, my expectation would've been different but definitely did not experience what was raved about. In any case, happy that we were able to get one stuffed animal for each of my girls. I will probably stick with Big Al's for now for better value. It was worth a shot but will not be back anytime soon. read more

Super new and fun claw machine space at oakridge mall! It's not as big as Round 1 but special in its own regard. For first timers, you can download their QR code and get 5 free tokens to play after you show reception. It's bright, clean, and well kept. Great space for dates, families and kids, or your claw machine enthusiasts! They give you a cute yellow basket to hold your tokens in and you can redeem accumulated points for larger prizes. read more

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It was smaller than I thought. From the pictures, it looks pretty big. Lack of variety of plushies. The machines were pretty quick to drop the plushies even though it had a pretty good grab. I've played a lot of different claw machines at a variety of arcades, this one was very disappointing. They sell lots of labubu figures, roughly $78+, and other blind boxes so if that's something you like then this may be the place for you. read more

It's been a hot minutes since I've gone to any malls and it's been even longer when it comes to visit Oakridge Mall. Thanks to my sudden decision to make the drive, my toddler and I happily stumbled across Fluffy Town!! This little gem is a miniature arcade that specifically offers claw machine fun. YES, it is absolutely addicting & YES, you are guaranteed to have a good time!! Pricing won't break the bank as each token is equivalent to $1 and each game is simply one token. Minimally, you can't buy anything less than ten dollars worth but the larger amounts you get will also come with free additional tokens. Pretty good incentive & an even more wonderful marketing ploy!! Your winnings can be accumulated and traded for bigger items situated behind the registers for those of you who are patient enough & are overachievers. Lol. 5/5 Stars for Fluffy Town!!!!! While we didn't make out like a bandit, my daughter had herself the most amazing time! I'd come back in a heartbeat and this time I'm coming back with a vengeance- I'm getting my kid one of those miniature pikachus if it's the last thing I do! read more

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Let me start with a quick joke: Why was the claw machine always invited to parties? (read to the end for answer as you fester in that thought) When it comes to claw machines, I'm basically a bug to a light, except instead of getting zapped, I usually walk away with a fluffy prize (or nine, in this case!). So, where does Fluffy Town land in my highly sought after, deeply analyzed claw machine universe? Let's just say it's like an onion it's got layers. First off, in the grand scheme of regular arcades that just happen to have a claw machine tucked away in a corner, Fluffy Town is definitely a cut above. But if you're comparing it to dedicated claw machine meccas, it's a mixed bag of pros and cons. It took me a hot minute to truly crack the code here. Seriously, some of these stuffies require a deep dive into physics. And here's a pro tip from a seasoned "claw-noisseur" to the masses: everything you thought you learned in high school, especially in those seemingly useless math and science classes, suddenly becomes hyper-relevant. I swear, a theoretical physicist like Sheldon Cooper could have a field day in here with algorithms and formulas. We're talking geometry (claw angles!), physics (speed, trajectory!), gravity (duh!), and algebra (every equation turning into 'X'!). So, approach with caution, and maybe brush up on your theorems first. It's not just about dropping a coin; every second counts, and knowing your environment (not inside the machine, silly!) is key. My personal rule of thumb for a new claw place is usually a hundred bucks. I'll admit, I wasn't really "feeling it" at first. It took a while to truly figure out the nuances of their machines. But figure it out I did! Next time, it'll be about applying that newfound mastery. It still takes skill, strategy, and impeccable timing, but I'm eager to put my "trick" to the test. Next pay day my pockets are drained! While I was there, deep in my strategic trance, William greeted me, and we even chatted a bit - super friendly guy! Patrick was also cruising the machines, and bless his heart ( yep I said it true southern girl here), he actually asked if I wanted anything rearranged. Now, I'm not that kind of player; my personal challenge is to strategize my way to the prize, not get it handed to me. So I never took him up on it, but seriously, thanks for asking, Patrick! (The one time we did*accept an assist was on the tiny machines - those are my Achilles' heel. I'm convinced it's a prize size vs. claw strategy I just haven't mastered yet.) Overall, I walked out having spent $100 and snagging 9 wins. So yeah, I definitely got my money's worth! My advice? Be prepared to spend a bit more time and cash than you initially planned, because once you slow down, you've still gotta warm up the claw reflexes. Can't wait to rack up more points on my app (I log in daily, no shame!) because a Labubu is calling my name! Oh, and big shoutout to Fluffy Town: their stuffy trade-in value is more than fair. Most places give you peanuts for points, making a prize feel like a distant dream, but not here. I'm way closer to my goal than I thought possible on my first trip. And a final cool touch? All the machine lights flash when someone wins! Especially if my kiddo is on the other side of the arcade, I always go, "It's gotta be us!" because the apple doesn't fall far from the tree, right? The answer to the joke: Because it really knew how to grab attention! And I just did ! See you guys again soon! read more

My sister and I got our first labubu blind boxes here! It's located in Oakridge Mall. Their staff was super sweet and explained their whole pre-order process well and also gave us their 10% code for our first order. My sister ordered online and picked up at the store. And for my first box I luckily got the secret brown labubu!!! I am so happy with my purchase and love my lil' monster :'). read more

Fluffy Town - Blind boxes - Arcades Near Me - San Jose, California

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This place is so fun. They have a labubu claw machine that carries big energy, have a seat and wacky marts! Games cost is 5 tokens which ends up being 5 bucks a shot and 3 token for wacky marts, which was definitely worth it to play. We were able to win 2! Other claw machine were just 1 token and every win equals to 10 points if you trade it in. There's many options of winning or flat out buying things out which is nice! Patrick and Vanessa were amazing! They cheered us on, assisted when prizes were not placed right and genuinely wanted everyone to win!! Their smile and excitement for us made the experience better! If you're looking for some fun and been wanting some labubus and not lafufus! Come by and test your luck! It's definitely worth it. read more

Fluffy Town - Arcades Near Me - San Jose, California

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So much fun! The claw machines are easy to use and the staff generous enough to rearrange the toys so you have better chances to get to them. It's about a $1 per play with discounts if you spend more than $20 (extra tokens). This place is inside the Oakridge mall close to Macy's. Go have some fun here! read more

So much fun, great concept, you can win the stuff animals in the claw machine or exchange them for bigger stuff animals or other items like Labubu. We spent 40 and won 6 stuffed animals and my daughter said it was super fun. read more

Came 2 weeks ago and was so happy, won 5 plushies with 22 tokens! People were winning left and right! Told all my friends about how this place wasn't rigged and how much fun I had. Well... came back today and they adjusted their machines. Spent $30 and walked away with 1 plush. Highly disappointed that they've decided to do this. Will not be coming back. Knew this was too good to be true. Sad that they're making payout higher, especially considering the lower quality material of these toys. Edit: the claw would pick up the toys, however when the claw was retracting, it would slam back up so hard that it would force the plush to fall out of its grab. I had no issues getting a hold of a plush, it was the force of the machine that would knock it out. read more

Fluffy Town - Arcades Near Me - San Jose, California

Casey Danica & Matthew were super sweet and we had an amazing time winning prizes! We won quite a lot but decided to trade them in to get a labubu later on. read more

Fluffy Town - Some of our wins after we traded in - Arcades Near Me - San Jose, California

All original scanned to popmart ! Absolutely a great place to spend $$ with the kids ! Thank you Fluffy Town Your #1 customers read more

Fluffy Town - Exciting ! All scanned and all original ! Worth the $$ and good time with the family ! - Arcades Near Me - San Jose, California

Had so much fun! Shoutout to Vanessa & Jamie for an amazing experience! This was my first time here and they explained the point system, downloading the app, benefits to checking in, etc. im definitely going to come back so that I can trade in my small wins for the bigger prize read more

Visited Fluffy Town for the first time on Saturday 5/10/25. I was able to win most of the plushies I wanted on my own but I had to ask for help for two of them. One of them was super difficult to get tho, it was the polar bear with the tiny bee on its shoulder/arm. I asked a few times if they could rearrange the bears but I eventually gave up. I will try to get you next time polar bear with bee on arm. The second was the MofuSand dressed up as an alligator/dinosaur? I was very pleased to win that one Honestly, I feel like their trade-in point program is the most fair out of all the claw machine places I've visited in the Bay Area. There was this MofuSand Taiyaki plushie I wanted and I thought I had to trade in a billion plushies for it but no, I was able to trade in six plushies for it. I was so happy. I'd definitely come back just because of their trade-in point program and nice selection of plushies Kaia, Jaime and Matthew were very helpful and attentive. I appreciated their service and friendly personalities. Whenever someone was having a difficult time winning a plushie, they would let the customer know they can reset the plushies to make it easier to win. Thank you for making my visit a fun one, I'll be back. read more

Fluffy Town - The plushie I reaaaaallly wanted and got for trading in all the ones I won from the machines. - Arcades Near Me - San Jose, California

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