I have to admit my personal expierence with this business, and it's employees were none other than…read more'Exceptional, and Professional'. I was traveling from Las Vegas to Detroit. I had an issue with my personal tux so I went on the hunt for a legitimate tux rental facility there. I called several places, some I got no answer, others were unable to help me due to the last minute need.( less than 24 hrs, on a weekend). I contacted "Randazzo formal wear" spoke w Alven. I explained my circumstances, need and limited time frame. He not only assured me, they could accomidate me, he also offered to meet me at the shop after hours if necessary and flight arrival dependent. Immediately, I was impressed and I knew this was the business for me. Now coming from one of the largest and well known tourist attractions I'm very used to and familiar with great public customer service. Thats what makes Vegas roll and has many coming back. Upon my arrival @ the shop I was greeted by Anthony the store manager. He was already expecting me and was well prepared. Measurements were immediately taken, and precise. Needless to say the event went well, and I could not be happier with my tux. Thanks again boys! R.Reff, Las Vegas,Nv.

This was my first visit to Randazzo's & my experience was excellent! Alven & the staff were…read moreprofessional & super fast. They answered all my questions, great prices & they had me out of there in no time. This will be my tux rental store from now on! Bob S. Farmington Hills

I had a pair of women's cuffed slacks (shortened). The outcome was "perfect". Silk is not the…read moreeasiest material to work with! Make Joe's your go to place for alterations.

Took a vintage leather Lions jacket to them for cleaning and letter repair. Was quoted a price of…read more$75 with an 8/16 date. Went to pick it up yesterday (8/19) and letters were not all repaired and jacket was not cleaned and charged me $45. If work was more than could be done, shouldn't I have received a phone call or some communication prior to me picking it up? The customer before me had an issue as well. Seems like they promise you the moon and only deliver a rock. Do not recommend!

I found this boutique on cold winter day waiting for Thai food carry out. The store is filled with…read moreon trend clothing. Looks range from casual to black tie. In short the staff is very friendly and they really want you to find what you're looking for. This place is alway my ace in the hole when I need something elegant, on fleek and unique for any events. I've also lost a lot of weight and a lot of my closet staples have been coming from the Royal Duchess. My first time there I bought a few shirts. The price point is moderate but the quality is out of this world. I'm hard on my clothes and they have held up through washes and stains. The next few times I've visited I've needed dresses/ outfits for events or it was pay day and I'm all about shopping. Haha. Every time I've been there, I have used their dressing rooms. They are very spacious and furnished well. The mirror situation is great. The atmosphere is such that when you walk out of the dressing room to look at other mirrors, you don't feel awkward. Sales associates and even customers are very positive and helpful. It's a great environment for those who may want help styling themselves or are shy. Chanel (sp?) is a face I see all the time. Her suggestions are spot on and I don't feel like she's trying to up sell me. (I am very sensitive to that. haha.) She hooked me up with their snapchat and instagram. As cliche as this sounds, if you're in love with something, get it. Part of being on trend means stock is what it is. Once it sells out, odds are it wont be back. There are also a good amount of things on sale. I did have an exchange and it was hassle free. Be aware that they only do exchanges within 14 days. Thats probably why the dressing rooms are so nice so you know exactly what you're getting. If you're someone who follows fashions and trends, this is the spot to hit up. :)

If you are looking for new and trendy fashion at very reasonable prices with cute girls, who were…read morethere that have excellent taste, then look no further and stop by here. Ask for Chloe to help style you.

They are very friendly and great customers service they do very nice products to I will go there…read moreanytime I need suits and tuxedo

Our experience with this custom men's clothing shop was extremely disappointing. We ordered a…read morecustom suit 3 months in advance and made 10 or more trips to the store for fittings, expecting that the extra time and attention would result in a properly made suit. Unfortunately, the original suite was altered so many times that it looked worse each time we returned. Despite all the fittings and alterations, the suit had to be scrapped, and they ran out of time to make another one. They even lost a pair of pants we needed altered too!!!! What was even more troubling was that the owner ultimately tried to give us clothing from the back room and a NON custom suit while still charging us for a custom made suit. That was completely unacceptable and not what we paid for. The customer service was equally disappointing. We did not see or hear from the original salesman after the first visit. On one visit, while we were there dealing with ongoing problem with the suit, the owner helped someone else, who simply walked in and left us waiting for 45 minutes, we found this extremely rude and disrespectful, especially considering how much time and money my entire family had already invested. A custom clothing experience should involve professionalism and respect for all customers. Unfortunately , we expereinced none of those. We gave this business more than enough time and opportunities to make things right and instead the experience was extremely frustrating right before our daughter's wedding. We would NOT recommend this business!!!!! The service and workmanship should be substantially better!!!!!!

Best men's clothing shop I've been to. They cater to the…read moreshopper with the best taste in designer chlothing--and the service is over the top. They will size you for any of your needs. The Everything You Need Shop For Men.

Cool stylish clothing store. Good variety and very helpful. Store is nice and well stocked.read more

I found out I was going to the Auto Show Charity Preview and needed to rent a tux for the first…read moretome in a number of years. I chose Gerard based on the positive Yelp reviews and was extremely happy with the choice. We were welcomed in for the fitting and taken through a quick tour of available options and choices. We had brought in my wife's dress and the staff worked with us to choose vest and tie choices that would match nicely. The fitting process was very thorough, going through a number of shirt options to fit me best. Picking up and returning the tuxedo went very smoothly, the price was very reasonable and everyone there was friendly and professional throughout the process. I will be recommending Gerard Tuxedo to all of my tuxedo renting friends and will return there is I ever need one again!

Had an appointment yesterday. Arrived on time 11:29am. Staff was assisting a family preparing for a…read morewedding (three visible staff on hand). We were absolutely prepared & willing to wait patiently until our turn. Unfortunately, we were never addressed, spoken to, or giving any kind of acknowledgment from the moment we walked in the door to the moment we walked out 19 minutes later. No one said: "good morning"..." do you have an appointment?"..." we will be with you in one moment."... or even gave us any hint of body language acknowledging we were even there. Completely disappointed. Money well spent at a different company.

I got a custom made suit and shirt form 1701 Bespoke and I could not be more satisfied. Tom and Max…read moredo excellent work. They are friendly, detailed, and most importantly very knowledgable about their craft. The initial appointment is a hour long to get all of your measurements precisely done. Then on to fabric selection and all the options down to button type. There is a wide array of styles and quality of fabric to choose from. I just got back from the second fitting and the suit and shirt feel amazing and look great. Getting quality custom made clothing involves quality material and customer service, which is exactly what you'll find here. I can't wait to transition my closet to bespoke clothes. I will be returning here for many years to come.

I don't normally wear suits, let alone custom tailored suits, but I wanted a nice one-of-a-kind…read moresuit for my wedding. Max helped walk me through the process and the different fabrics for different looks and different weather. The whole process was made easy and suit I received was exactly what I was hoping for. Before this process I would have said that I would never buy a tailored suit but now, having gone through the process, I can definitely see myself wearing suits more often and becoming a repeat customer.

Let me paint the picture…read more.. My wife and I were attending a wedding at the Port Authority. We arrived at the Marriott in the Renaissance Center with plenty of time to relax. Since she always takes four hours longer than me to get ready, I took the opportunity to watch TV and have a little rest, deciding that I'd get up at 4:30 pm with plenty of time to get myself ready for the 6 pm wedding as the venue was only about 10 minutes away. At 4:45 pm, I proceeded to put on my dress shirt and, to my shock and disappointment, realized I had packed a tuxedo shirt instead of a normal button down. The shirt I had with me required cufflinks and buttons that were sitting in my closet at home. There was no way I could drive there and back so I decided to look for a place close by that might be able to give me a hand. Knowing that my wife was extremely displeased, but handled it very well, I tried several avenues to remedy this situation, including asking other hotel guests if they had a shirt I could borrow and stopping into nice restaurants in the area to see if the waitstaff had any shirts on hand. When those options failed, I ran the thirteen minute route down Randolph to find Hot Sam's. I arrived at their door at 5:10 pm and the store was alive with people getting measured for suits, people socializing on the loungers around the store, and managers and staff mingling with customers and regulars coming in and out of the store. They saw me as I entered, out of breath and sweating profusely, and asked what my situation was. I told them that I was in jeopardy of both missing a wedding and being killed by my wife, which they immediately smiled, gave me a napkin to dry my brow, and were able to tell the size of my shirt without even getting a measuring tape. The shirt was perfectly priced considering they could have charged me 4 x what I paid to solve the problem. They wished me well and told me they would be here to serve me (and others) for whatever the occasion would be in the future. Within 13 minutes, my emergency was resolved and I was able to causally stroll back to the venue feeling ready to dance the night away. I even beat my wife to the venue. I will definitely be returning to Hot Sam's in the future (once my shin splints heal) when I need to freshen up my wardrobe or find the perfect outfit for a special occasion. Thank you, gentlemen, for taking care of me and being a staple to this community.

We found this hidden gem while we were in town for a wedding - and were very happy we did…read more Terence hooked me up with exactly the tie I needed after a detailed consult, and he and the staff were super friendly and helpful. Hot Sam's has a great selection, including some things you won't find anywhere else. They have a website if you're not in town, but if you're in the Motor City, go for the experience. It's not hard to see why they've been in business for 100 years!