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Gerard Tuxedo

4.0 (10 reviews)
Closed 11:00 am - 6:00 pm
Updated 3 weeks ago

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Review Highlights - Gerard Tuxedo

Again amazing and kind service.

Mentioned in 2 reviews

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Moores Clothing for Men

Moores Clothing for Men

1.3(3 reviews)
18.9 mi

Last year bought a suit for grandson..great service ..older gentleman....on that experience I would…read morehave given 5 stars... Today go back to get news shirts...absolutely terrible service...this man is no credit to your store.

I visited this establishment on August 25, 2017 to get five pairs of pants hemmed. The moment I…read morearrived, I noticed all of the staff, except for one older lady, assisting a customer. Making eye contact with this older lady, I could see she would flipping through papers and scanning merchandise so I waited for two minutes before she could utter any words out of her mouth. The words she uttered? Are those pants clean? I responded, they're brand new. Her rebuttal, you should wash them before we can hem them. I advised her that I dry clean my pants. She took a moment to respond, but she eventually arrived to the conclusion that it would take her over 10 minutes to attend to me and over two weeks to have the pants returned to me. She basically tried everything to get me not to hem my pants at this location. Well, she succeeded. I ended up leaving. To whom it actually concerns in management, as a leader of a fine establishment as yours, you most likely know that clients have plenty of options where to get their pants hemmed. I can honestly say this was probably the worst experience I ever encountered with one of your employees. The lack of understanding, communication, and urgency from your ill trained staff makes me question where you rest your values in your business practice as it does not seem in line with delivery a great customer experience.

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Gerard Tuxedo - menscloth - Updated May 2026

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