I'll start off by saying that I worked many years in retail, so I have relatively high expectations…read morewhen it comes to customer service. This place has the best team I've dealt with in a retail setting in years. Extremely helpful, and beyond sweet. Toni and Megan are the two I dealt with, and both were fantastic. I live in Chicago, but my family is in Michigan. I was in town a few weekends ago having dinner in downtown Plymouth with some girls, and wandered into Bella Mia Dressed-Up at first just to waste some time before our reservations. Then I spotted the wall of tulle and a ton of dresses that would work perfect for an 80's party I am going to next month. It was a Saturday at 6:45pm and they closed at 7:00pm. Working retail previously myself, I didn't want to make Toni stay late. I hurried and tried about 5 different dresses on. One stuck out as a winner, just is just barely didn't fit. Toni took down my information, the dress information, and assured me they would call the supplier in California on Monday to find out if it could be special ordered in my size. Monday I got a call from Megan from the store following up from the previous weekend. They were on top of it, which I truly appreciate! I feel like I usually have to call a place 7 or 8 times to remind them. Megan let me know that the dress was available, and went ahead and ordered it for me. I just got another call from Megan this afternoon letting me know the dress arrived earlier than anticipated, and is ready for pick-up! I am so happy that: a) I found a dress for my party, b) they were willing to work with me to get it ordered on time, c) had a great experience, and d) they went above and beyond for me. Megan was even sweet enough to take a picture of the dress and text it to me so I had a visual while shopping for accessories to go with it :) THANK YOU AGAIN GIRLS! Can't wait to get my dress and try it on in a size that will fit!

This place is really nice for dress shopping. There is a lady in there named Arlette and she is…read morewonderful and super helpful. She's not pushy and really takes time trying to help. I also like that I don't feel rushed in there. If you have an appt, there is no more than 2 ppl trying on dresses at the same time. Arlette has gone above and beyond trying to help me find a dress. Great employee. Thank you Arlette.

While I'm on here writing about the good shoe repair place in town (College Shoe Repair near…read moreNYPD's), I thought I'd point out my tailor, as well. I've been going to Sophia's for the past couple of years... couldn't ask for a better place. I'm pretty picky with my alterations, as one of my aunts was a seamstress and used to take care of all my clothes when I needed it, and Sophia is a throw-back to the days of family-run shops. She's done many pairs of pants and a couple of suit jackets, a very nice overcoat, even my wife's wedding dress... all done very well and for a reasonable price. She even did this down puffy-coat with a broken zipper that I didn't want to part with, and when the down got all caught up in the zipper (she probably should've told me it was a really difficult fix) she didn't charge me for the repair. Now, the sheer fact that I'm sharing this info should say something... sharing a good tailor is like sharing the last Coke on a hot day. Enjoy!

A growing daughter in a private school means uniforms needs to adapt. Needed to have the hems let…read moredown on her two skirts. Great turn around and the skirts looked great!

They are great!!!…read more Not much more to say. This is a neighborhood gem. I get my suits, and my son's suits tailored. She always does a perfect job.

I will highly recommend this place! I broke the zipper on a onesie and I needed it that night for…read morean event and I dropped it off at 230 and they had it fixed for me within a few hours. I will be bringing a lot more stuff here!

This is such a great dress shop. Best selection of BEAUTIFUL dresses in all sizes, even up to plus…read moresizes. You can also order a dress in your size if they don't have it. Gorgeous ball gowns, mermaid & long formal dresses, all decked out in premium fabrics, crystals, pearls, you name it! First Lady also sells jewelry & evening bags, & they offer alterations. Such a convenience. They have been in business a long time so they know these dress designers. Some designers they sell - Tiffany (house of Wu), Mignon, Tony Bowls, & many others. I have purchased three dresses from here and will keep coming back! I definitely recommend this boutique for any lady with fancy dress needs!

I read the all the mixed reviews but decided to make an appointment. The man that answered the…read morephone asked "what do you want" in a rude tone (Not - how can I help you). I said I would like to make an appointment. I arrived at the agreed upon time and was asked by the saleslady what I was looking for. I showed her the colors for the wedding I am attending. She asks what my budget was, I told her "it's is whatever I like". She showed me a few dresses but I asked if I could look around. She asked what style I liked and I said "understated and elegant". She said "this is not that kind of store". I didn't really like any of the dresses so I decided to leave. On my way out she said she had another room I could look in. In that side room I saw 1 black and white dress that I liked and she showed me 2 other black dresses. I tried the 1st dress on. As she was zipping me up, I said I didn't care for it and was going to try on the other dress. I went in the room to undress and she said twice " open the door" because she saw me looking at the black and white dress. I said twice "wait a minute please" so she hung it outside my dressing room to try next. I tried on the 2nd dress but didn't like it. I told her that she didn't have to zip me up because I didn't like it and I wanted to try on the black and white dress. She said to me rudely "you don't like nothing; how can you tell if you like it if you don't want to zip it up!" I said, "I can tell without zipping it up if I like it or not and I want to try on the Black and white dress". She then took the B/W dress that was hanging outside my dressing room and hung it back up with the other dresses for sale. I told her "As a sales person you shouldn't make me feel bad". I left and won't be coming back!

Excellent service. The sales people actually listened and helped me pick out the perfect suit. I…read morewon't go anywhere else when I need something formal.

Great quality with my suit, great perks for doing business with them, and a great experience and…read moreatmosphere. At Bridal Expos and online, you usually get bombarded with the chain Menswear places to do your business with for your wedding day (like I did). The styles at these places were bland and I wanted something different. I stumbled upon Sam Michael's and from my first visit (of probably 5 or 6 in total), I was hooked! Walking in here for the first time, I didn't know what to expected. I explained that I was getting married, and 8 groomsmen and 2 parents that needed suits. I was sat down and shown all of my different rental options, which included suits, tuxes, pants, ties, shoes and other accessories. So many decisions, but I was granted the ability to stay there and think carefully, but also explained to that I can change it as many times as I want up to a month or so before the wedding date. Attached are some pictures of the suit I picked for myself and my groomsmen. It was a brand new suit in their inventory that they personally owned, as well as the color choice for my accents (pocket square and tie). Michael and team were very professional through the entire process. We had multiple texts and phone calls back and forth during my moving of our wedding date as well as when my accent color was discontinued. After the wedding was all said and done, I was granted a $500 shopping spree on a suit set of my choice. That was really exciting and I got a nice blue, checkered patterned suit. Initially the suit was advertised to me as "slightly more expensive" but better quality and service than competitors. After we allocated our wedding finances after we got married, at Sam Michael's, I actually spent LESS than what I budgeted and LESS than a competitor I was initially going to go with. Totally worth it here! Thank you Mike and team for everything! I felt like family every time I walked in. No errors or resizing for any of us during our pick ups.

LOVE THEM! Never…read morejudge a book by its cover... I was very hesitant to go in, but inside of this modest little strip mall shop are some of the hardest working women! They are wonderful, professional, helpful, and lug those huge heavy dresses around like they are nothing! Very great Bridal Salon, VERY fair prices, and they have some truly stunning gowns. I purchased my wedding gown and had my bridesmaids get their dress's from there as well. The alterations came out perfectly on my dress. The girls dress was very difficult to get exactly correct for the girls due to the accordion styled top, but they did an absolutely great job. They gave me great service and also gave me some time to myself. It was so relaxed, and with some alone time I could talk to my family openly and freely, without feeling like someone was hovering over trying to land a sale. It was a genuine bridal shop, and I cant say how wonderful it was. Overall I give them 5 out of 5 stars, and I am in all honesty a hard critic and I typically am quite a perfectionist who is not easily pleased. Only negative thing I will say, is that some of their hair pieces and Jewelry are overpriced for the quality and styles. I wish this place would relocate to a shop that better suites the AMAZING establishment and work ethic that it houses. I will continue to send customers to this shop till the day their doors close. THANK YOU FOR EVERYTHING.

We had a great experience getting bridesmaid dresses from here. Bonnie was extremely helpful…read morepulling dresses she thought we would like. They have many varieties of dresses which was nice with 4 different bridesmaids! Highly recommend getting bridesmaid dresses here!

Shahrazad and Hala are some of the sweetest people I've ever met. They helped me get my perfect,…read moredream prom dress when I'm all the way in TX! I loved this dress and couldn't find it locally so I called about 30 stores statewide and got super lucky to get the most helpful people ever. They had great communication skills and are honest people who I can tell love their job because they were excited with me about the dress!! and made sure I saw it clearly through FaceTime, pictures, and more. So if you ever can't find your dress locally, I 10/10 recommend trying this boutique because the dresses they have are beautiful. And if you're local, you better come!! Thank y'all again, I can't wait to get it.

I'm not sure why the bad reviews on here because my experience recently was amazing. My daughter…read morewas treated like a princess. Came with the intention of buying one dress and fell in love with another and despite it being close to closing time they didn't rush her until she found THE ONE dress for her Prom night. As a mom I'm so happy they took their time with her so I'm going to take my time to Rave about this place. The staff were so kind and the owner is so sweet. They truly make you feel like family. They have a large selection of gowns in all sorts of colors, styles and sizes. You won't be disappointed going to Hermz.

Mom and I love shopping at consignment shops so while we were out on an adventure, 1 hour from home…read more(Sterling Heights) we decided to stop in and visit this store...boy, are we glad we made the stop. As far as women's clothing and accessories goes, it doesn't get any better than this consignment shop. Everything is clean, very high-end and there is plenty of it priced to sell. Like many consignment shops, this store is located in an inconspicuous strip mall, located off of 7 Mile near Northville Road. If you are in the area, stop by and check it out, you'll be glad you did.

Awesome been going there for years always find something good there. Variety and pricing is great.read more

I found out I was going to the Auto Show Charity Preview and needed to rent a tux for the first…read moretome in a number of years. I chose Gerard based on the positive Yelp reviews and was extremely happy with the choice. We were welcomed in for the fitting and taken through a quick tour of available options and choices. We had brought in my wife's dress and the staff worked with us to choose vest and tie choices that would match nicely. The fitting process was very thorough, going through a number of shirt options to fit me best. Picking up and returning the tuxedo went very smoothly, the price was very reasonable and everyone there was friendly and professional throughout the process. I will be recommending Gerard Tuxedo to all of my tuxedo renting friends and will return there is I ever need one again!

Had an appointment yesterday. Arrived on time 11:29am. Staff was assisting a family preparing for a…read morewedding (three visible staff on hand). We were absolutely prepared & willing to wait patiently until our turn. Unfortunately, we were never addressed, spoken to, or giving any kind of acknowledgment from the moment we walked in the door to the moment we walked out 19 minutes later. No one said: "good morning"..." do you have an appointment?"..." we will be with you in one moment."... or even gave us any hint of body language acknowledging we were even there. Completely disappointed. Money well spent at a different company.

I had my dad's military flag got to us late and I need it pressed and steamed before his service…read more I went to 4-5 other cleaners before coming here. While nobody else would help me the woman at King Dry Cleaners went out of her way to get it to me in a few hours. This beautiful lady then was so passionate to not charge me because it was a flag for his country service I had to pay her. Please support these people. Not only are they beautiful people, the flag was done perfectly. Thank you again.

poor service. lost clothing. staff is unfriendly and unhelpful. not worth the money, time or effort.read more