Sonnenalp Spa- I do not recommend if you are wanting a relaxing experience as there are many kids…read morerunning around the spa area as well as the pool within the "quite" spa area making LOTS OF NOISE! I'm not one to leave bad reviews but this I will!!! I spent well over $1600 for a spa day and ended up leaving early. I talked to the manager and she acted like it was not big deal. Needless to say I will not return! I will continue to have my spa days at the Westin Hotels.

SPA review only as I didn't stay at this property. I had a 10am massage but showed up at 8:30 to…read morerelax and enjoy the amenities. They have lockers, showers, sauna, steam room, hot tubs, and pool. They offer shampoo, conditioner, lotion, spf, razors, hair brushes, makeup wipes, cold towels, robes and slippers. This was an amazing spa experience! My massage was the best massage I've ever had. I did a 50 minute Abhyanga massage and it was so relaxing! After the massage, I sat by the fire and enjoyed the peace and quiet. I stayed until about 2pm enjoying all of the spa amenities. They provide fruit infused water and teas. There is also an oxygen bar available for an additional cost. They do allow children under the age of 16, with adult supervision. There were a few kids in the pool so it's not an adult only area which is the only downfall.

The location is fantastic and facilities are solid…read more First time in Vail and stayed here with our toddler. Was able to walk (literally 1 min) to the village and areas of snow for them to play in. Special shout out to Luke and Donna and the lady the front desk for being so helpful. Will stay here again as our choice for Vail.

Subject Unacceptable Stay Experience Tivoli Lodge Vail 4/14-17 left by choice 4/16 instead of…read morecompleting our stay. My recent stay at Tivoli Lodge in Vail was unacceptable and far below the standards one expects from a property of this reputation and location. We checked in after a winter storm and were assigned room 403 on the fourth floor. The room was freezing, with a heating unit that did not function properly. After contacting the front desk, maintenance briefly attended to the issue, but the problem was not resolved. During the first night, the heat became excessive and uncontrollable. With a new and inexperienced front desk attendant on duty, and the likelihood that no maintenance staff would be available, we were forced to open the balcony door in winter conditions simply to make the room tolerable. During that same night, water began dripping/leaking from the ceiling. The following day, after returning from breakfast, the room had again become excessively hot. The thermostat still did not function. Maintenance was sent once more and noted they repaired it, but within minutes, significant water dripping leakage developed not just a minor drip, but a steady and concerning flow from the ceiling and wall framing in both the entry and bathroom areas. Our carpets were drenched our sock wet At that point, we had no choice but to demand a room change and were moved to room 405, , which was a much larger and nicer room. While the heating system there functioned properly, it still presented issues, including a broken closet handle another clear sign of poor upkeep. What made the situation worse was how it was handled. Housekeeping staff pressured us by their immediate presence to vacate quickly so the room could be reset, despite the hotel being nearly empty. This was unnecessary and inconsiderate. Shortly thereafter, a staff member returned and knocked aggressively on our door over a forgotten item. The manner was inappropriate and unprofessional. Although there were moments of professionalism particularly a mature front desk associate with a Caribbean accent who was pleasant, friendly, and helpful I would also like to recognize her more fully. She stood out as someone who was genuinely trying her best to be kind, attentive, and helpful under difficult circumstances. Her demeanor, patience, and willingness to assist were appreciated and reflected the level of service the hotel should consistently strive to provide. Unfortunately, the overall experience still reflected a lack of coordination, training, and accountability. In contrast, a late evening desk clerk was unable to provide even basic assistance in locating open dining options, citing unfamiliarity with the area. I understand that between-season periods can present operational challenges. However, if the resort is open, it should be fully prepared to serve and satisfy the guests it chooses to accommodate especially when occupancy is so low. We did not create these problems the hotel did. Yet at no point did we receive a strong or meaningful apology, nor any gesture to help ameliorate the situation. Both are not only appropriate but expected under these circumstances. As a result of these ongoing issues, we made the decision to leave on Thursday instead of Friday, as we felt it was simply not worth extending our stay to the schedule day. This only compounded our disappointment it was a choice we made based on our experience. I would also strongly suggest that management exercise better judgment when the hotel is operating at very low occupancy. In such circumstances, guests should be proactively upgraded to the best available rooms rather than being assigned rooms with known or even obvious deficiencies. This experience reflects poorly on the management of Tivoli Lodge. A property that is largely empty has no excuse for assigning a defective room, failing to resolve repeated maintenance issues, and handling guest disruptions so poorly. Tivoli Lodge is a beautiful property with a great location, but this was a sad and disappointing experience. PD ...I would also like to note a truly positive experience during our stay at The Little Diner, a Vail institution well known for its accolades in both service and quality of food, delivered an outstanding breakfast experience. His professionalism, warmth, and attentiveness were exceptional and stood in sharp contrast to the challenges we encountered at the hotel. Jose Pienknagura 602-321-2004 Josepienknagura@gmail.com

**This review is for the hotel restaurant, Elway's**…read more What a lovely evening at the bar at Elway's! I had the Caesar salad, which was AMAZING with a side of sourdough bread that was ALSO AMAZING! Both bartenders were terrific. One is from Croatia, and we had a fun chat about his transition halfway around the world. : ) My drinks were fantastic. I hated to leave, but I had plans later in the evening that necessitated my departure. I will be back!

A fantastic spot! The location can't be beat, yet it was very peaceful and quiet when I was there…read morein October. The staff were so kind, warm, and helpful. The king suite was really incredible. So spacious and comfortable. The only downside is the bathroom and first floor smelled like gas during my stay! Those there said it always did.

So much better than what we expected!…read more We got a one bedroom apt for 4 of us, stayed there for 4 days and 3 nights. We had full kitchen. Very comfortable resort as far as location and parking. There was a Pizza place close to ground floor and the smell was very temping and leads us to give it try. Going to ski runs was very convenient from this resort. Buses were coming every 15 minutes. There is a heated pool and jacuzzi as well, we got to enjoy that for one night. Overall , if I ever go back all stay there for sure!

I have so many positive things to say about Vail Run Resorts after my recent stay. We had modest…read moreexpectations as this was a timeshare exchange but the listed amenities met our criteria and the location was ideal so that was good enough to try it out. Positives: Walking distance to Vail Village and Lionshead but also offers free shuttle LARGE and spacious 2 bedroom, 1.5 bath unit that easily and comfortably sleeps 5 adults (3 single beds, 1 queen size bed) Well stocked kitchen - probably one of the most generously stocked kitchens complete with higher quality appliances, utensils, dishes that I've experienced via a timeshare exchange Maintenance team - we had a closet door fall off the rails and a glitchy microwave. The maintenance staff showed up promptly to resolve both issues and even gave us a newer/better microwave! Housekeeping team - we noticed vacuum marks on the sofas, a rarity! Really shows the depth of cleaning the staff does, which we sincerely appreciated. Furniture - stunning high end quality furniture not only in our unit but throughout the property. The armchairs and sofas are plush, real leather that sits so comfortably - especially after a long day of hiking or outdoor activity, we couldn't wait to prop our feet up on the sofas and rest. Free coffee/tea/hot chocolate - various Twinnings tea and a hot chocolate/cappuccino machine (the cappuccino side was out of order through the entire time we were there) Areas of Improvement: Parking is free but the up/down ramp is really only made for one car so it's not ideal. We were always cautious entering/exiting the parking area because of the narrowness of the ramp. Front Desk staff - they were always pleasant but not necessarily helpful or able to be as helpful due to language barrier. For example, we asked about nearby trails and difficulty of trails. Staff gave us rather comical misinformation (like the closest trail was only 3 minutes away vs what they told us 30 minutes away) but it's not that end of the world. At least the front desk had a book of trail descriptions which helped us make better decisions. More hospitality opportunities - there was only one social/hospitality offering during our visit, a beer tasting. I would have liked to see a light appetizer/snack social as timeshares often include these type of offerings throughout the week. But all in all, this was a fantastic resort. It's older in age but the quality of the individual unit far exceeded my expectations. I would gladly stay here again next time I travel to Vail.

Stayed here for three nights Excellent location…read moreValet parking made things very easy Room was charming, roomy and comfortable staff was friendly and helpful Breakfast daily (honey smoked salmon was delicious)

First time in Vail and we're very happy that we stayed here…read more Maybe an odd start when we dropped off the car at the front door because no one helped at all with any of our luggage. Because of its location there was no need to ever use the free bus that runs through the Village. It's practically in the center. One night our restaurant was a leisurely 10 minute walk, the next maybe half that. Our room on the 3rd floor had a small balcony that looked down the quaint street as well as a view of the mountains. The hotel itself looks as though it was transported from Germany. The hotel staff was very friendly and informative. The breakfast was good, with one morning serving made to order omelets. It has an outside hot tub as well as a pool. Very nice atmosphere and stay.

What's not to love? Not sure I even want to share this place…read morewith anyone else who might not appreciate it, but I hv benefitted from it and I hope this helps others find it as well. My friend brought me here, saying, if I'm going to try any hostel, anywhere in the world, it should be here or his other favorite - in Wales. It is a gorgeous autumn in Colorado, so Breckinridge it is. How incredibly fortunate for me that my first hostel was here. I'm constantly reminded that not every hostel is so nice. What a lovely place. Well appointed, so clean - which is all important in this pandemic time. Everyone is friendly. We stayed in a 6-bunk room with a total 4 ppl in it. The less agile (that'd be me) was lucky to get a lower bunk (not sure how that works, we lucked out that not all the berths were full!) The other two ppl were solo travelers, one from South America, the other from Russia. They were friendly and polite. We all did our own thing; I crashed out early, so I wasn't bothered at all that another guest had to pack luggage for an early flight out the next day. There are outlets at each bunk, even USB chargers And a lamp which was a necessity when hvg to walk to the bathroom in the middle of the night. I thought the room was comfortable; temps got down into the 30's overnight but I was comfortably cozy in my bed with its duvet; there were extra blankets in the closet if needed. My friend thought it too warm but he runs that way, but he slept thru the night fine too. A word about the bedding: mine was fine, clean, smelled clean. But one of the other bunks had yellowed bedding - with stains. I presume it was washed and cleaned just looked used, and if you got there in daylight or with all the lights on, one would hv seen it, but I didn't till the next morning when we were getting ready to leave and that might've bn off putting. I came down early, just before sunrise The general areas were at a comfortable temp. Wasn't time yet for breakfast, but some kind soul had already started the coffee. I went for a walk, took some pix, came back once guests had started to straggle in. What a friendly, informative bunch! My friend tells me that's most hostel-goers. And the food was pretty good, pancakes, eggs, cereal; I got the oatmeal and an English muffin. The coffee smelled really good. And I was so happy they had powdered hot chocolate too! Special mention must be made of Belage (sorry, may hv misspelled) but he is a welcoming, knowledgeable host and made us feel at home. If you come here, please contribute positively. I worry that the wrong sort would detract from such a lovely accommodation and experience. And yeah, I'll hv to keep in mind that almost certainly other hostels aren't like this, but it is now my gold standard.

I am in love with this place. Easy bus access (gray line to ski and racket stop). Location is about…read more0.5mi from downtown and 9.8 to breck bus station. Breakfast is provided. Room is clean. Hot tub is available.

May 2026 My wife and…read moreI are Marriott Vacation Club owners, and about five months ago we decided to take a road trip from Maryland to Colorado. After stopping at several locations along the way, we finally arrived at The Ritz-Carlton Club, Vail, and from the moment you pull in, you immediately understand why this place is special. As soon as you arrive, the valet staff greets you right away. The Ritz truly offers full-service hospitality. You simply take any personal items you want with you and head inside to check in while they handle everything else. They unload all of your luggage, neatly place any loose items into a nice bag, park your vehicle, and once they see you've made it to your room, your luggage is delivered shortly after. Walking through the front doors, there is a table set up with hand lotion, several different SPF sunscreens, hand sanitizer, and baskets of washcloths for guests returning from outside activities -- a very thoughtful touch. Check-in was quick and effortless. The staff explained the amenities, where everything was located, and then off to our room we went. We stayed in a two-bedroom unit, and when we opened the door we were immediately impressed. The decor was beautiful and upscale without feeling overdone. The entryway included a half bath, followed by a dining area and small bar setup. The kitchen featured Bosch and Breville appliances, which added to the luxury feel. The living room had a sofa bed, comfortable seating, and a large tv over the fireplace that made the room feel very cozy and a balcony looking at the slops. Both bedrooms were nearly identical and absolutely stunning, each with: a huge king bed, a large bathroom, heated floors, a separate shower and Jacuzzi tub, and double sinks. One of the bedrooms also had a balcony. Every evening starting around 4 p.m., the resort hosts different socials including cookies, wine tastings, and later bourbon tastings. It really added to the overall experience and made the property feel even more welcoming and luxurious. There is honestly so much more I could say about this property, but overall we absolutely loved our stay. If you are looking for one of the best places to stay in Vail, this is it.

The Ritz Carlton chain has always stood for excellence and this location does not disappoint!…read more It's my first visit in a few years to this spot and I'm so glad I decided to spend the points. Well appointed room, spotlessly clean and fully equipped with all the little luxuries. It has a steam room, and outdoor pool and a very nice lounge for chilling apres ski. There is a shuttle to and from the Arabelle where you have a very short walk to the lift. There's also a tent there where you check your skis and poles so you don't have to schlep them back to the hotel. The shuttle takes all of 90 seconds. Wonderful friendly staff and valet parking - free for the first car. Highly recommended!

We had a wonderful stay at the Green Bridge Inn! It is a lovely place to stay with great…read morehospitality. Aileen greeted us with a warm welcome and was always happy to chat with us and give us the information we needed. Everything was very clean and the place was so comfortable. We would definitely stay here again. Also enjoyed the staff a Mango's Bar and Grill across the street!

I enjoyed everything about my stay. The bed was extremely comfortable, and the room was spacious…read more I paid the small additional amount and got the "suite". It is a room with a bath but the main room includes a Kitchenette, which included real dishes, glasses, and silverware, microwave, coffee maker, small fridge, sink and cleaning supplies. The table and chairs outside on the veranda made for a lovely seating area to visit with other travelers and enjoy a meal or drink, I would definitely come again!