Dale came out on a holiday weekend and on the holiday itself (Labor Day) to clean our flue and…read moreallow us to get our hot water heater turned on. He worked quickly and efficiently and got a garbage bag full of debris out of the chimney. He was even super nice to our dog and was so kind, despite working on his day off.

Dale is as good as it gets: dependable, fair, competent and friendlyread more

My last review was incorrect. I saw more pictures and it was my roof. I don't know what else to…read moresay. I need more letters. Lalala, eeeekkkkk.

Our installation went so well our neighbors asked for a referral and they are here today working on…read moretheir new chimney!

Excellent service! Trustworthy and honest work. Competed a thorough cleaning and inspection of my…read morestove and chimney. Left no mess, friendly and courteous. Will use again and recommended to friend and family.

Great service! Reasonable prices. He's moved and installed stoves for us and installed a chimney…read moreliner in addition to cleaning our chimney. He is definitely who I go to when I need something done with my stove!

We purchased a new pellet stove and had it installed this week. Working with the team at McKenney…read moreHearth & Home was a wonderful experience from start to finish. Their team is very friendly and highly knowledgeable, they treated us with care from the first interaction. We received product guidance, trustworthy recommendations, prompt service, fair pricing, and reliable responsiveness each step of the way. The cherry on top is our warm, beautifully installed stove. We're so warm & cozy tonight. Thank you so much for your care and professionalism! It's refreshing.

My wife and I were first time wood stove shoppers and after checking out the other "best" stove…read moreshops we tried McKenny's. What a difference. Both Dave and Nora, the owners, were super friendly and helpful. Whereas the other places treated us as though we should already know what we needed and were less than helpful in answering our questions Nora went above and beyond in taking the time to walk us through everything we would need to know about purchasing and installing a stove. Additionally, we expected we couldn't get an installation until early spring since it was already late November. On the contrary...they said we could likely have it up and running before Christmas! And they were right. They recommended an outside contractor to install the stove and chimney, James French of JMF Chimney Service, and he showed up on time and did a professional job and we were inspected and up and running a week before Christmas. Definitely recommend you check them out for superior and friendly service. Pierre R.

I had an issued where I was having water leaking into my chimney whenever there was a rainy day. I…read morehad a total of 4 companies come out and provide quotes, with Done Right being the last outfit to come and look at the issue. The other three companies came out, provided a quote, and all came to the same conclusion-that I had an issue with my cap. Done Right then came out to give me a quote. A week or so later I was sent a bill from Done Right for nearly $400 dollars. I called, stating this must be a mistake, and that I was just looking for a quote. I was informed that Done Right does not give out free quotes. This information was never communicated to me, not during the initial booking to have them come out, nor was this mentioned once their crew arrived at my home. The most infuriating part is that they came to the same conclusion as the other companies, and that I had a faulty cap. I have been a home owner for over 10 years and have never had an experience like this before. They were utterly unwilling to come to any kind of compromise with me over the lack of communication.

I was having trouble with my chimney and they came in to assess the issue. They found that the…read moredouble chimney was broken in the middle. They put liners in on both sides for me and now my stoves are running better than ever! Prices are good and the workers are skilled. Best of all there was no mess at all. They did an amazing job. I highly recommend this company.

Amherst Farmers Supply is a pet supply/hardware store that has way more stuff than one might think…read more I often forget all the stuff they have. Like tons of stuff for canning and maple tree water stuff. I have regrets for not visiting them more. Thus sill change.

Recently went to Amherst Farmer's Supply and was pleasantly surprised that one of the long time…read moreemployees/owners recognized me and gave me a 10% discount on my purchase. My Grandfather had a small dairy farm and loved the friendly help and accommodating workers. I was given sage advice on composting and can't speak highly enough of this locally owned business that has been a stalwart in garden/lawn/pet supply in the Pioneer Valley. A delight to visit and patronize! Frank

These people are unbelievable they're fraud they charged me $1600 for a chimney sweep and to throw…read moreflexseal on my flashing which is a $30 product at Home Depot. Do not use these people they will rob you blind as they did me!!! I'll be going to the consumer report and the news media!!! BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD

I made an appt for an annual cleaning for 2 woodstoves. They did the cleaning, then informed us…read morethat 1 of the stoves wasn't safe to use because of cracks in the tiles lining the flue. They said that both flues needed to be relined because they couldn't do 1 without the other vein collateral damage. Quote was $15,000. For that money, I got a second opinion. There is nothing wrong with the chimney. No relining needs to be done. And the second sweep showed us where the Firesafe person had left debris in the stove and vent. Buyer beware AND ALWAYS GET A SECOND OPINION.

We were having problems with smoke in house after lighting our wood stove making it unusable. We…read morecalled Mike and he came over almost immediately. The chimney had totally clogged. He gave us a price quote and was able to solve the problem quickly. He even Charged us less than the original quote. We highly recommend Mike Dhembe and will be bringing him back in the spring.

From the owner: Your Safety is our Business…read more Mike Dhembe Chimney Sweep Service provides professional Chimney Cleaning, Restoration and Building Services in the Greater Southbridge, MA area. Mike Dhembe Chimney Sweep Service is a member of the Massachusetts Chimney Sweep Guild and CSIA (Chimney Sweep Institute of America) Certified. We are Licensed (CSL # 064154), Insured and Certified. Mike Dhembe adheres to rigorous standards; we are neat, clean and will leave no mess, only a clean, safe chimney and fireplace system. Mike Dhembe Chimney Sweep Services provides Chimney Cleaning, Waterproofing, Chimney Caps, and Stainless Steel Chimney Relining Systems. We provide safe, reliable venting for Gas, Oil and wood fuels.Like most things, your chimney needs regular maintenance to keep working properly and safely. The National Fire Protection Assoc. Code 211 states; Chimneys, fireplaces and vents shall be inspected at least once a year. Connectors, spark arrestors, clean outs and tee fittings connected to chimneys for oil, gas, wood, coal or pellet venting systems, shall be inspected at least once a year for soundness and deposits. Cleaning, maintenance and repairs shall be done if necessary.

We had our roof done on April 2026. it is now a few weeks later and I have been trying to think of…read morewords to explain how pleased and how impressed we were with Matt and his crew. Unfortunately I have not come up with anything. There are no words to describe how much we were pleased on the work start to finish. Hailey, Matt and crew were simply phenomenal. Everyone says 5 stars. I would give them 50 stars. They were clean, and paid close attention to details while roof was exposed. I work for a handyman service and my boss is looking into having Matt give us a quote on some of our jobs. We have had numerous friends/people say how awesome the roof looks. My wife and I highly recommended Stone Mountain Roofing for any of your roofing needs. We would not hesitate to use them again. thank you Matt and your crew.

They did an excellent job replacing my roof, professional and easy to work with, certainteed…read moreshingles are the best, great pricing, great clean up afterwards.