Best masons in the area and they were more reasonable than some of the other quotes we received…read more Highly recommended! Eric and his crew were awesome.

After calling Masonary after Masonary, leaving message upon message. Eric was the only one that…read morepicked up the phone. (No disrespect to any other Masonary, I learned this is a busy season) Eric listened to my frantic rant about my chimney & asked to see some pics of the damage. After I sent them he said he would come by for a closer look ASAP & he did. He told me he would try to fit me in, & he kept his word: Within a couple of days, Eric was repairing my chimney with his crew member Sammy. They fixed issue, after issue after issue. My chimney had a lot of them. They went above & beyond & they paid attention to every detail. I am not family. I just met Eric & Sammy today. The last review must have been talking about another Eric. I found him to be transparent, extremely knowledgable & humble. I am very picky about who I hire & I am very pleased & impressed with the work they did. I have added some before & after pictures. Lastly, I sent out a lot of pictures of my chimney, but Eric had one of the lowest bids, it was very fair. Neither one of them asked me to write this review. I wanted to, because I am very grateful to the both of them. True professionals with a very strong work ethic.

Brian and his crew at Dunn Rite did a fantastic job on a few things on our property, including…read morereplacing water-damaged siding on our house (it looks so perfect that you can't even tell the boards were replaced), installing flashing to prevent future water damage, and more. We were so happy with everything he did. He was professional and honest, and his fee was reasonable. I will definitely hire him again, and wouldn't hesitate to recommend him.

Brian and Dunn Rite finished our bathroom remodel - everything except the walk in shower…read moreinstallation - including changing from a sash to an awning window, removing old ceramic tile from walls and floor, new lighting and fan, new drywall, removing an ugly popcorn ceiling, and wonderful finishing and painting. It looks like a million bucks - and they were patient, pleasant, meticulous, creative with problem solving, versatile, skilled, and reasonable. We have signed him on for our next project We trust Brian. He is a knowledgeable professional, and hires reliable workers who share his work ethic.

They did an amazing job removing my old, dilapidated decks and gave the space a much-needed…read morefacelift. Thanks to their hard work, it's now ready for summer enjoyment! Al was incredibly communicative and accommodating throughout the entire process. They tackled two decks (20x14 and 8x14) and had everything knocked out in just two days! Super professional, friendly, and efficient -- I highly recommend them!

I called Mike when we were having a major power outage issue. He was not free to come over, but…read morepatiently asked several questions about our situation and was able to narrow down the problem. One of the legs was not working. With more questions, he came to think it could be from the meter or electric pole. I contacted Eversource, they came out and confirmed one of the legs was dead and the other under-powered. New wires to the house were installed the same day by Eversource. This was Easter weekend, and largely because of Mike's generous sharing of his time and expertise we were able to get power back the same day! He will definitely be our electrician, when the need arises.

Mike Long is a god. I called this morning as a first-time customer shortly after 8:00, and he was…read morehere around ten. Before coming over, he offered to talk us through the steps ourselves (which we tried) to save on his fee, which he apologized for, although we did not find it unreasonable. I asked if he'd mind wearing a mask, as we remain covid cautious. He said not at all, and even offered to take a covid test. I'm writing this at 11:15. He replaced a faulty part and got everything up and running. Contrast this with the first and second electricians I called, who showed minimal concern for our situation and safety. Thank you, Mike!

PIONEER VALLEY HANDYMAN AND FENCE : one of the best. Called…read morea few places for chain link fence issues, No one but PIONEER responded, and they came out right away and i had a fantastic fix. Will keep this number for all issues , If you have a home you should also take this number down! Thanx for the quick work! D.Murray

Our experience with Eugene at Pioneer Valley Handyman was disappointing. We are stationed overseas…read moreand needed some work done for our tenant in our rental. After we agreed on a price, things changed once he arrived. He added work without gaining approval first. In fact, we had told him in writing that the tenant might ask for more work to be done, but we were not authorizing it. He did it anyway and charged us. He was also not transparent about disposal fees until he was already on site and there wasn't much we could do about it. Not only did he lack transparency, but his overall professionalism was lacking. We had to ask, multiple times for an invoice for our records. The invoice terms stated Net 30 but he began harassing us to pay the invoice via text and email within hours of sending the invoice.

We enjoyed working with superior exterior repairs for the gutter on our garage. they were…read moreprofessional, answered all the questions we had quickly, gave us a fair price, and did a great job on time.

Awful communication! I requested a quote for a siding job and did get back a reply but then…read morenothing...guess they didn't want to do the job but it would be nice if they let you know that. Just an example of how they probably run their business.

Installed our furnace in 2017. We have had condensation back up and water issues since. Today our…read moreheat stopped working. When i asked if we should use a different product because this one failed so quickly and that the furnace has had issues from installation on with condensation...they were immediately annoyed and are now refusing to come fix it. (i think they know they screwed up) mind you i have paid every bill with them having to call them back several times. i dared asked if we got a faulty product and should we go with a different brand blower. I should have switched companies long ago. It's winter and we have no heat. That's all you need to know about this company.

Called them Thursday afternoon because my hot water heater died. They were supposed to come on…read moreFriday to look at the job to hopefully do something for me on Monday. Waited all day Friday, only to get a phone call at 3 to tell they couldn't do anything for me at least through all of next week. Left me no time to call anyone else. Very unprofessional.

I only wish we'd found John sooner--he would have saved us time, money, and delivered better…read moreresults than we ever expected. Our property backs onto Holyoke State Park, which left us with a dense 10-foot deep wall of seemingly impenetrable brambles. We had started clearing it by hand, but hadn't yet hauled away the debris. John showed up with his "Bramble Eater" and in short order turned the whole mess--roots and all--into mulch and put it back on the cleared area as fill. He even leveled the berm it had created and chewed through a half-dozen old cedar posts and downed tree sections like it was nothing. I can't overstate how impressed I was--not just by the power of his equipment, but by his work ethic on a rainy, muddy day. The "after" photo says it all. The "before" was a tangle of brush and debris that he completely transformed.

Completely fulfilled their end: ontime, safe cutting, thorough cleaning up; very nice to deal with…read more Were good natured when they had to wait for us to pick up their deposit. Highly recommended.