We had great service from Alpine Stove & Chimney in getting our gas fireplace back in service. We…read morecalled in the morning and the service tech was at our door 20 minutes later. They quickly varied issues with the thermocouple and thermopile. The tech had the parts on his truck and changed them out. Then he did a full on service and cleanup of everything. It now works and looks like new, all included in the flat rate repair. We did not have to pay anything up front. They sent us a bill by email for payment by credit card or check, trusting their customers to make payment. This is a refreshing approach to business in Truckee.

These guys are the real deal Fast courteous service…read moreThey know their business They have full service: sales, service, and chimney cleaning as well. I already made my reservation for cleaning in the off season. I was asking questions of them about new fireplace to me in a new house. They did not make a sale, but were still very happy to answer my questions!! I really appreciate the service and the hospitality. Dan was especially helpful I know with great service comes great business opportunities, and I wish you the finest!!

Nothing but good things to say! They have a solid selection of stove/fireplaces, hot tubs, patio…read morefurniture and home decor. So much great and interesting items. We ordered a fireplace with installation and they provided a great list of plumbers and contractors for us to use for the gas line hook up. From start to finish they were professional. Are they expensive? Yes. It's a luxury mountain town, I get it. As I mentioned, I could browse their furnishings forever, they have so many great decor items from leather chairs, art, wind chimes and everything in between. I did notice that some prices are marked up, for example the hot tub cleaners and such. (Almost by double vs Amazon). Overall, a wonderful spot for your mountain home needs and gifts. If you are looking for a new fireplace/stove, I do not hesitate to recommend them.

We manage vacation rentals throughout the Tahoe basin and have significant experience with hot tubs…read moreand spa covers in high-altitude environments. Mountain Home Center sold two covers for the same property in Incline Village. Both failed prematurely. When we raised the issue, the company's president responded that "covers don't last long up here," that they sell "hundreds every year," and that owners should expect to replace covers every couple of years. In other words, they know these products aren't suitable for Tahoe conditions and sell them anyway. The cover sold was a residential foam-core model installed at ~7,500' elevation, exposed to high UV, snow load, and daily vacation-rental use. When it failed, the blame was shifted to "heavy use" and sanitizer levels--both completely foreseeable conditions. The problem isn't Tahoe. The problem is selling underspecified products and then disclaiming responsibility when they fail. There are heavy-duty covers available for this market. Mountain Home doesn't offer them. If you own or manage property here, proceed very carefully.

After calling several local companies and being told they were 'too busy' to help, I contacted…read moreTahoe Chimney. Even though I thought they might be too far away, they sent someone out immediately. Our technician, Cameron, was fantastic. Unlike some techs who can be dismissive or talk down to homeowners, Cameron was incredibly respectful and knowledgeable. He took the time to explain the problem and our options in a way that actually made sense. I especially appreciated that he went out of his way to find a temporary solution to keep us going until a permanent fix could be implemented. It's clear this team knows what they're doing and truly cares. I'm so glad I called them!"

Super Fast Service. Reached out to them on the morning and they fixed my fireplace with service and…read moreeverything by 10:30 AM. Five Stars -Ganesh

Specialty Fire Place suggested gave me their name. I called & made an appointment for a Free quote,…read morenoon to 3pm. I waited until after 3 then gave them a call to see if they were coming. The lady who answered the phone said they don't service my address (Agate Bay, North Tahoe). No phone call canceling & making the appointment if they don't service Agate Bay is a reflection of their work.

Our chimney inspection turned up nothing more than the home inspection…read more I should have not authorized it and therefore I paid for no new data. Be sure to really need a chimney inspection before ordering.

I want to give a shout out to Ty, the owner/operator of The Best Stove & Chimney Service…read more(530-414-1342). He did a thorough, clean, efficient job. He was very punctual and able to fit me into his busy schedule after a mid-season clogged chimney cap abruptly shut down the use of my wood stove. I like to give credit where credit is due, and he is definitely a fine young man running his business very well.

Ty has provided excellent -in every way- annual cleaning and inspection of my wood burner for a few…read moreyears now, and recently came to the rescue when the chimney cap was completely plugged up. He literally risks his life to climb that high, balance on a narrow ledge and do the work. Great job, courteous, and excellent value. A million thanks, Ty!

I scheduled an appt. No one showed up on the appointed day and there was no call to give a status…read more I called the business and it has been 3 days with no response. I have used this company before and gotten good service but something as gone wrong here. I won't call them again

this review is long overdue. paid for a chimney cleaning, they needed to disassemble the wood…read morestove to properly clean it. they didn't re-assemble it correctly leading to the bypass handle breaking on next use. told them about the problem. was completely ghosted and ignored. i decided to withhold payment until the wood stove was fixed. ended up spending thousands more on a new wood stove since i needed a working one for the winter. i was "fine" with this situation since i didnt need pay for the cleaning due to them breaking my wood stove. almost two years go by and i get a call demanding for payment. i was stupid enough to answer the phone when busy and told him to handle this through text / or email. was hostilely told no this cant wait. i figured withholding payment for two years was fair in exchange for them breaking my wood stove so i decided to pay it. i deeply regret paying. i highly recommend going with another company for wood stove and chimney services. if they end up breaking something on the job they wont own up to it and fix it - you're on your own.

These guys did an amazing job with our windows for our Truckee condo. They are meticulous and our…read morewindows have never been so clean. I highly recommend them for windows and for dryer vent cleaning.

From the owner: Introducing Tahoe Cleaning Company, a dedicated brother-owned business focused on ensuring your…read morewindows are perfectly clean. With a commitment to excellence and a passion for impeccable results, we specialize in streak-free window cleaning and meticulous screen and track washing for both residential and commercial properties. Our fun, friendly team promises reliability, professionalism, and a respectful approach to your space, ensuring minimal disruption and maximum satisfaction. Proudly serving the North Lake Tahoe/Reno community, we blend family values with sparkly results. Contact Tahoe Cleaning Company today for a complimentary estimate and discover our personalized service!

Hopefully everyone reads Yelp reviews at this point, sure wish I had. If I could give a negative…read morestar rating I would. This company was recommended to me by our realtor when closing on a house last year. The necessary repairs were made but Bruce never returned to finish the weatherizing of our chimney exterior. He was paid $485 to do that by the seller and never returned. It's been over a year now and I haven't been able to get a response from Bruce to the multiple voice mails and text messages sent to him. Not surprisingly his email listed through the business is inoperable.... I will be contacting the Contractors State Board and filing a complaint and encourage the others who have experienced the same lack of professionalism and ethics to do the same.

Called this company last October to sweep the chimney and install a new chimney cap at my elderly…read moreparent's cabin in Tahoe. They did sweep the chimney, probably because we were standing right there. I also paid him $145 to install a new chimney cap. It's February now. Still waiting for the chimney cap. I and my family members have called the owner of Ashes to Ashes many times. Every time we reach him, he says "I'll install it tomorrow" or "I'll install it next week." Every time, he has failed to deliver on his promise. We've never received a call back when we've left a message. I called tonight to tell him we were reluctantly going to have to take him to Small Claims Court as my parents, who are 88 and 92, couldn't afford to just give him $145. He said he couldn't remember the job. I gave him the address. I asked him why he hadn't done the work. He said he couldn't say why. He said that if he hadn't installed the chimney cap this week to go ahead with the Small Claims Court claim. That's weird, to say the least. I won't be holding my breath to see if he follows through. After paying him (why did I wait until it was too late???) I looked up some of the reviews online. Hoo boy. They were bad. All 1-star except one where the reviewer obviously made a mistake. Oh...there was another one...by the owner of the company. He gave his own business 5-stars and said that the other reviewers had lied. Really. (Unfortunately this is the first review to go on Yelp. I didn't see the other bad reviews until it was too late.) Do NOT do business with this person. His business should be shut down. It's hard to believe this man would take advantage of elderly people. But he did. And he has done it before. Unfortunately, he'll probably do it again. Don't be one of his victims. Almost forgot to mention: Ashes to Ashes Better Business Bureau is "F".

The best chimney company in the area! Salvador is a rock star!!! Completely satisfied with the…read morechimney service, fan & switch install.

Salvador was at my house today to clean and service my gas fireplace. It looks practically new. I…read morewould recommend him to anyone seeking any type of fireplace service or repair. They also fix chimneys and I found out today, if you have brick planters in your yard that needs some masonry work done, he does that too. Highly recommended.

Michael, the owner, was incredibly prompt, professional, and highly communicative from start to…read morefinish. We were dealing with a leak at our fireplace chase and cap, and unlike the other companies we contacted, Michael actually went up on our two-story roof to assess the issue firsthand. Others didn't even bother to get on the roof. He thoroughly checked our cap and flashing, confirmed what was in good shape, and clearly explained what was needed to be fixed. We also had an added complication--our solar panels run right to the edge of the fireplace. Several companies refused to even consider the job unless we removed multiple panels (and none had even gone on the roof to look). Michael said it wasn't a problem, brought out scaffolding, and handled the job safely without requiring any panel removal. Within a week, he had a new chase manufactured and professionally installed. The craftsmanship, communication, and overall service were outstanding. If you want someone who truly knows their trade, offers fair pricing, communicates every step of the way, and shows up when he says he will, Michael is your guy. Highly recommend America's Chimney Sweep.

Michael is great - fair pricing, great service and communication. Also good at educating me on how…read morethey fireplaces work. Will use again.