We had great service from Alpine Stove & Chimney in getting our gas fireplace back in service. We…read morecalled in the morning and the service tech was at our door 20 minutes later. They quickly varied issues with the thermocouple and thermopile. The tech had the parts on his truck and changed them out. Then he did a full on service and cleanup of everything. It now works and looks like new, all included in the flat rate repair. We did not have to pay anything up front. They sent us a bill by email for payment by credit card or check, trusting their customers to make payment. This is a refreshing approach to business in Truckee.

These guys are the real deal Fast courteous service…read moreThey know their business They have full service: sales, service, and chimney cleaning as well. I already made my reservation for cleaning in the off season. I was asking questions of them about new fireplace to me in a new house. They did not make a sale, but were still very happy to answer my questions!! I really appreciate the service and the hospitality. Dan was especially helpful I know with great service comes great business opportunities, and I wish you the finest!!

Ryan's been our go to for a decade. He and his son brought our stove up to code and he also does…read moreour yearly cleanings. He's a fantastic human being and when he finally retires I just may cry! He books out so be patience. He is worth the wait.

Great service and years of experience. Very thorough and clean. Prevailing rate and people…read moreshould plan there chimney inspection and cleaning in the off season.

I've used Ray's services for the last 6 years or so. He always delivered great service and was…read morevery reasonable as far as cost goes. But, I can't get in touch with him this year. The phone number doesn't work, and I'm thinking he is no longer in business. Too bad, because it was always a pleasure to see and talk with him. Hope he is ok. Not sure who to call now.

Called to let me know they were running early. Cleaned dryer vent first. So much easier to hire a…read morepro! Thorough. Clean. Then to my chimney which hadn't been cleaned in 5 or so years. Definitely needed it. Again. Clean and thorough. Very happy!

After calling several local companies and being told they were 'too busy' to help, I contacted…read moreTahoe Chimney. Even though I thought they might be too far away, they sent someone out immediately. Our technician, Cameron, was fantastic. Unlike some techs who can be dismissive or talk down to homeowners, Cameron was incredibly respectful and knowledgeable. He took the time to explain the problem and our options in a way that actually made sense. I especially appreciated that he went out of his way to find a temporary solution to keep us going until a permanent fix could be implemented. It's clear this team knows what they're doing and truly cares. I'm so glad I called them!"

Super Fast Service. Reached out to them on the morning and they fixed my fireplace with service and…read moreeverything by 10:30 AM. Five Stars -Ganesh

Elite Fireplace & Dryer Vent Services impressed me from start to finish. Their scheduling team…read moremember did an excellent job of setting up my appointment for the same week that I called in, to ask for a service visit. The service team arrived on time and did a very professional and thorough job in servicing both my fireplace and dry vent. I will use the Elite Team annually, going forward, to keep my units safe and performing well. Elite also had a fabulous Springtime discount offer, that I got to take advantage of, saving me $200. Lastly, I am giving out to my neighbors, the Elite Business Cards that my Service Rep gave to me. I am encouraging my neighbors to use Elite, as well. Elite Rocks!!!

I trusted fellow Yelpers when trying to locate a fireplace/chimney cleaner. I'm grateful to them…read morefor helping me find Elite Fireplace! THANK YOU! It's so difficult today to find trustworthy, reliable, dependable, and professional businesses that provide superior customer service and, what my husband refers to as, "squared away" people. At the time I scheduled the appointment, the lady who booked it, gave me all the details, including the cost, and what would be inclusive in that cost. Although I scheduled the appointment, I had to work so my husband greeted Anthony when he got to our home. While I was at work, my husband was sending me text messages about Anthony, how much he liked him, how professional, articulate and smart he was. My husband is not a subject matter expert when it comes to fireplaces or chimneys, however he is a retired engineer, and has a strong family history of working with and for multiple companies and people directly involved in "the trades." Because of this, everything that Anthony went over with my husband, was on point. Anthony and the company he represents, has integrity. This is another quality we don't get from businesses or companies today. Everything went as promised by the person that scheduled my appointment. We had a full report by the time Anthony left with pictures and costs for each item that was suggested. Anthony also strongly encouraged us to not use our fireplace! We love fires, but continued use, in the current state of the fireplace, could pose a safety risk. Most people wouldn't want to pay the cost for the inspection, but it was worth every single penny to us! Our home was built in 1947, and has probably not had many if any repairs at all. Note to the owner: I am sure you treat your team wonderfully well, but please continue to do so. Staff members like Anthony are difficult to find. I've been managing healthcare operations for most of my career and people like Anthony, not necessarily fireplace technicians, but in the workforce as a whole, are few and far between when it comes to representatives of your company.

Michael, the owner, was incredibly prompt, professional, and highly communicative from start to…read morefinish. We were dealing with a leak at our fireplace chase and cap, and unlike the other companies we contacted, Michael actually went up on our two-story roof to assess the issue firsthand. Others didn't even bother to get on the roof. He thoroughly checked our cap and flashing, confirmed what was in good shape, and clearly explained what was needed to be fixed. We also had an added complication--our solar panels run right to the edge of the fireplace. Several companies refused to even consider the job unless we removed multiple panels (and none had even gone on the roof to look). Michael said it wasn't a problem, brought out scaffolding, and handled the job safely without requiring any panel removal. Within a week, he had a new chase manufactured and professionally installed. The craftsmanship, communication, and overall service were outstanding. If you want someone who truly knows their trade, offers fair pricing, communicates every step of the way, and shows up when he says he will, Michael is your guy. Highly recommend America's Chimney Sweep.

Michael is great - fair pricing, great service and communication. Also good at educating me on how…read morethey fireplaces work. Will use again.

I just had my chimney cleaned and I can't tell you how impressed I am at the service Chris…read moreperformed. He was so pleasant, knowledgeable and easy to work with.

He was quick and efficient.Cleaned up any mess.Very professional.I will use him againread more

I'm a property manager and my ability to respond to tenant's requests in a timely manner is…read moreimportant to me. However, for something outside of my scope, I have to rely on the responsiveness of vendors. Often, this is a frustrating experience since sometime vendors just cont answer calls or texts or won't reply at all. Battleborn Vents exceeded my expectations! Of the 3 dryer vent cleaning companies I called, not only did BBV *answer*, then call me back asap, but even was able to squeeze in a service in between calls! Imagine a new rental with so much hair in the vents it was very nearly a fire hazard, and 1 company didn't respond/answer at all and another was over 2 weeks out - ma'am, the place would be ashes by then! If you need vents wept clean don't want to get blown off, call Battleborn Vents! Professional, prompt and at a very reasonable rate for an urgent service call they went out of their way to accommodate - that's service worth a shout out! Look at my photos! Results are clear and so is the dryer vent!!

Francisco and Jorge are EXCEPTIONAL. Francisco's communication is EXCEPTIONAL. I called and didn't…read moreleave a message, and he followed up with me anyway. He actively communicated with me via text, trying to fit me into the schedule--multiple times. Was really going out of his way. Just fantastic follow-up and follow-through. Jorge's level of service--EXCEPTIONAL. Kind and considerate, and went the extra mile multiple times. We were having an issue with our dryer telling us our vent was blocked. Jorge checked the vent from outside the house, explaining what he was seeing as he cleared out whatever he could find. Since that didn't fix the dryer issue, the dryer company sent out a (pretty lazy) service person, who took a brief look and said it was still the vent. Jorge offered to come back and take another look, even going down in the crawl space to disassemble and reassemble the dryer vent to see what else he could find. Nothing. It's actually the dryer that has a wonky sensor--thanks to Jorge's genial hard work, we now know this definitively. Thanks guys. Highly recommend this pleasant and professional service team, and will work with them again.

Quick yet thorough honest service. Flexible schedule with great value and high quality. I had to…read morereschedule a few times with ease and no complications. Thank you!!

Excellent service! Great communication in scheduling to meet our needs. Ben arrived on time early…read morein the morning! Very professional and reasonably priced! We will be using them every year for our fireplace needs! Thank you!

Had them over to clean out dryer vent. Very professional…read moreand polite. Did a great job. Would highly recommend this company.

Super friendly and clean. Nice guys and good service. Highly recommend! I was pleased that Scott's…read morewas able to schedule me so soon after I reached out, and the service person was very professional.