WHY DOESN'T ANYONE EVER ANSWER THE PHONE? I received an email today with a receipt for the Glendale…read morestore. Sales associate named Pricilla. I live in the Pacific Northwest and was never in that store. I called the store 7 times and never talked to anyone, just kept getting disconnected. Will be calling corporate tomorrow.

We really enjoyed shopping at this Carter Outlet today with our Grandson. We found some really…read moregood deals on clothes. The store has a large selection of clothing for kids of all ages. The clothing displays are neatly organized. In addition to clothing, they have shoes for kids and a few toys. The staff were super friendly and helpful

If I could give six stars I would. My experience was with Britt. There was so much selection and…read morethe thing that keyed me into the quality of the jewelry is they don't have multiples of the same exact thing in any size you want. It's custom jewelry. I had been on the hunt for the perfect turquoise ring for about a year. Everything online (mostly Etsy) showed what had to be fake given the price and sheer availability, as mentioned above. When I found LaLady Designs, I could see the difference. I needed a ring that was a certain size, both in ring size and stone. The color was important to me and I wanted a simple setting I have arthritis in the knuckle of the finger I want to wear the ring so that was a factor. Turns out, La Lady Designs has some adjustable rings! And not a cheap kind where you can see the sliding part--it's concealed under the stone. Britt was super patient with me. I think I vacillated between four rings before settling on the one I purchased. She took photos, put it on her finger for comparison, everything I needed. And she shipped it super fast!! I couldn't be more pleased :-)

Cute boutique with lots of cute items inside…read more Finally found a stadium approved pouch!!! The owner is very nice and shared some of the background information on things offered in the store. There's plenty of parking but you guys look for the location. We found it walking pass. Perhaps GPS ON YOUR PHONE might take you to its front door. Yes, I'll ship here again if I need any last min gifts or items that are usually hard to find elsewhere. The only drawback for me is that the receipt doesn't list its location but only list shopping online. Bravo to this store and it's Owner.

Huge amount of items on clearance! Bought my nephew a lot of cool looking little boy clothes. You…read morecan also join the free rewards program that gives you $10 for every $75 spent. Staff is friendly and they keep their store clean and organized.

I liked this visit because the staff was attentive, the fitting room gentleman actually helped me…read morefind options. I like the quality of their clothing- and the yoga offerings are much better than they were a few years ago.

Well what a surprise!! I probably shouldn't have gone in here, but when you go on a holiday…read moreweekend, you're bound to score some good deals. I did just that, too! I've been on a low-key mission to find more of the Motivas. I scanned the back clearance section and almost gave up, but I was determined to find at least 1 pair. Just as I was about to give up, I spotted them!! YASSSSS!! The last pair of size 8 in the vintage green color. It's more of an army green to me, but whatevs. I normally wear a size 9 in this brand since I like extra wiggle room in the toe box. However, when a friend convinced me to get a size 8 from the Tucson outlet store, I went with it. 8 is my natural shoe size, but it fluctuates with different brands. Nike is also very narrow imo, and my flatter than flat feet appreciate the extra room that a size 9 offers. The Air Zoom Pegasus that I found was a bonus. I wasn't looking for it, nor do I need to add to my ever-growing shoe collection, but hey, when you can grab 2 pairs of Nikes at under $100, I'd call that WINNING!! DO NOT SLEEP on these outlet stores, mannnn!! The clearance prices were an additional 30% off, so yeah, you really can't pass that up. Service was okay. These guys are busy, but I managed to ask an employee if they had any more sizes. He was polite and said usually whatever is out in the clearance section is IT. I walked to the registers so fast because there was no way I was leaving these shoes for someone else to buy. Not under my watch, lol. I need to stay away from here, but for now, I'm good to go!!

This is a huge store with sections for mens , womens and kids. Lot of clothes on sale all the time…read more 4 billing counters so checkout is usually fast. Although very few store members for any help. It's mostly self exploration here. But mostly you will get things which will interest you to buy. Many fitting rooms but still sometimes queue will be there due to rush here.

Terrible customer service encounter. When I asked to speak to the manager to report the rude…read moreemployee, it turns out that the manager was the rude employee. "Hailey" if that even is her name needs to be retrained if this is how she speaks to her customers on a daily. She thought she saw a vulnerable person who wouldn't speak up for themselves, but she really thought wrong. She'll also be reported to the security office and corporate. This location has lost my service.

Great selection and good deals! The staff were really fun at checkout, and gave excellent customer…read moreservice.

This is the outlet located in Tanger Outlets near State Farm stadium. Around near year they had a…read morepretty good sale (see photo). Interestingly they also sell snacks in the store but I could not find any prices.

Horrible experience! I was in line to the fitting room with my daughter and one of their employees…read morestarted assuming that I was going to go in with my daughter and started giving me a speech about us not being able to share rooms and she went on and on. I stopped her and told her my daughter was the only one going in. She did not like my response, as she walked my daughter to the fitting room she mumbled something like "you don't have to be rude about it" but I did not need her lecturing me when I did not even move when she told us the room was ready only my daughter did. One of the worst things an employee can do in customer service is to assume they know what the customer is thinking or doing.

I love this store. This is another cheap forever 21-ish…read moretype of store. The employees are super friendly and they are really helpful. They sell a lot of "poetry" clothing which is going to have to rate pretty high on my favorite clothing list.

Super clean and organized store. Gentleman working was kind and helpful. The shoes they offered…read morewere available in many sizes which was nice since many store in the area were out of our sizes. The kids section had some really cute options.

Some great selections here, but location is pretty small. Service was ok as we were greeted, but…read morebesides that we were not asked if we needed help or anything. Prices are fair for the brand and being an outlet location.

Matt is the one that helped us this afternoon and I would just like to personally apologize for the…read moreheadache he had to endure. I needed 27 hats embroidered for my company and to get them I visited the Tempe location but they didn't have enough stock to complete my order. I bought what they had then came to this location after being told I could find the rest and get them all embroidered here. Turns out that this was entirely wrong as you can't purchase hats from a different store location and take them to a different store to have them worked on. On top of that, my company has done business with Lids before and has gotten a different rate because of the high volume of the purchase. The store in Tempe sold me the hats at the wrong rate (she sold them to me buy one get half off). So on top of having to call almost every store in the valley trying to find the hats necessary for my large order (because what store this size would just have 20 of the same hat just lying around?), getting the run around from the DM, taking care of other customers in the store that came in behind us, and knowing his only coworker stayed over an hour beyond his shift's end, poor Matt was finally able to resell me the original hats so they were at the correct price (I'd have had to buy the hats at their full prices plus $11 extra for the embroidering work if he didn't). He was trying so hard and was splitting himself in so many different directions it was absolutely painful to watch. Almost everyone he talked with on the phone was speaking in circles (I could tell because I was standing right next to him when he was on the phone), the DM refused to believe him about not having the correct stock and made poor Matt call around to practically each and every store in the valley just to scrounge of the correct amount I needed; he could have just fixed it so I could order in the correct amount since I'm not on a time limit, and then was no help when Matt was trying to find the correct rate at which to charge me. On top of that, when Matt was finally able to find all the hats I needed, he now had to figure out how to get said hats to the store, making an even bigger mess for him, all because the DM refused to believe the words of his own employee. Matt was an absolute wonderful worker and he finally was able to find out what the correct price was and the logo I needed after almost an hour struggling over the phone trying to get people to tell help him. On top of everything else he ended up being the only one working in the store...on a weekend afternoon. Yes it's Sunday, but the time of Sunday being a day of rest is gone. The store was packed non-stop. This is not a good work environment. I don't care how small a store is: there should be at least two people working at all times to avoid the problem of one worker getting tied up taking care of a situation and not being able to look after other customers. To sum up: Matt was amazing and patient, the other coworker (who's name I never got) was wonderful for staying as long as he could to give Matt a bit of a break, Lids needs to really teach its staff how to handle conversations over the phone, and the DM needs to learn that employees wouldn't just call you to lie to you about a problem so writing them off and demanding they check again wastes their time and the company's money. Thank you again to Matt and his coworker for going above and beyond to correct mistakes and deal with difficult upper management, those five stars are for you!

This Lids store gets a perfect +++review from me! I was treated like royalty with a custom Crown…read more Kings fitted hat with custom logos Sam helped me pick and size out. The gentleman Kevin who worked the embroidery machine was on point as well! The hat came out perfectly and exceeded my expectations thanks to Sam and Kevin that both deserve promotions. Great employees here, thanks again I'll be back for sure.