I would like to recognize NYREE at the Concord Mills Outlet! I came in to pick up an online order and she was the most professional, knowledgeable, courteous, kind, employee that I have ever met at this location! She was knowledgeable of products and the prices, and as a result, I ended up getting a few more things for my little one! Nyree is certainly an asset to the Children's Place Outlet! She should be monetarily recognized by the company and given a bonus and a raise, because due to her professionalism, I made a significant purchase that I was not intending to make because initially I was only coming in to do a quick pick up of my online order! Thank You Nyree! Keep Doing what you are doing, you're making a positive difference for the customer! Also,Happy Early read more

The Children's Place - The completely filled bag of the Additional Purchase! Thanks Nyree! - Children's Clothing Near Me - Concord, North Carolina

This store had a LOT of sales going on! I was able to buy a lot of clothes, jackets and shoes for 4 kids total for less than $300! SCORE! This location was big and offered a different variety of everything. From long, short sleeve shirts to leggings, jeans, and dresses. Everything was super easy to find and marked according to sizes. This location has two entrances and is separated from girls to boys. The only downside is that there were only 2 cashiers working, so by the time we got ready to pay, there was a long line. It looks like they were also in the middle of taking out new inventory and organizing the store, so they were taking out a lot of new things also. Def. Recommend checking this place out if you are in the area. read more

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Nyree provided absolutely AMAZING customer service. highly recommend. They also have a wide variety of products at a great price.

Nyree was a great help. Took her time and told us about the good sales. We really appreciate everything she did for during the shopping process read more

Nyree was excellent, very personable and professional, great customer service isn't easy to find and she is great

Great experience with Cal! she was patient and thorough assisting me with my order. Love shopping at the store only wish all door could be accessoboe. read more

Jada was very friendly and helpful. She made sure you found everything you were looking for and even more. Customer service was great. Definitely recommend. read more

I've been to The children's place twice this week, once during the weekday when the mall is a kinder friendlier place and today on a Saturday when Concord Mills Mall is a mad house. Both times this store was fully stocked with lots of great sales, but a little out of order! My advice to you is shop during the weekday and stay away from this children's house of horror on the weekends if possible! The display of children kicking and screaming because they wanted a particular item was overwhelming! OMG this is madness (I believe it's time for a little UNDERSTANDING on proper shopping etiquette). The sales are going to be on for a few more days B for now I'm throwing in to towel and going back to my corner for a chilled glass of wine! read more

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Love the cute clothes but I mean....come on. Is the floor ever clean? (No) Also, is the air conditioning ever on? Once I made it to check out the line was crazy long and only one person working the cash register. When another employee came out to help they were not nice to me or the employee they were attempting to train. read more

I don't come here often. Main reason is because of long check out lines. It never goes quickly. Always be prepared to stand at minimum, 10 minutes in line. Pretty inconvenient. Other than that, this store isn't too bad. read more

I love Concord Mills and they added Children's Place which is perfect for me to do one stop shop my little princess. I like it but my daughter who is toddler love it. As soon as we enter the store, she runs to her section and starts picking out her clothes. They have great selection for any kid(s). They also have huge selection of shoes, I know it wouldn't be as big as woman would like it to be but it's a starting point for toddler right? They have sale going on all the time. My sister who lives in Fort Mill only shop at this store for her seven yr old daughter. Service is usually great and check out lines are long but they move really fast. read more

The Children's Place - Children's Clothing Near Me - Concord, North Carolina

I shop at the children's place all the time I was out of town and noticed that I bought the wrong size shirts for my son and decided to stop in and exchange the shirts for the correct size. The customer service was horrible and the associate/manager kept getting an attitude with me because I would not allow her to hold my phone to look at my online receipt she stated that she needed the receipt number which I read out loud to her but she insisted that she couldn't do the exchange if she couldn't hold my phone after getting smart multiple times she proceeded to exchange my items with no receipt number or without holding my phone which tells me that she could of did that in the first place and that she was just giving me a hard time. I will never shop at this location again poor customer service should never be acceptable read more

This place is a nightmare! The store is messy and unorganized, and the lines are ridiculous. I ordered online to avoid the long lines, and when I went in the store to pick up my item, the didn't have it ready. They also said that I would still have to wait in line. If I can help it, I don't plan on returning. read more

I was at this store with my girlfriend's 5 year old daughter who slipped on their inappropriately smooth floors and busted her lip open...blood filling her mouth and crying and the rude as $#@@ store clerk's only assistance was to yell at me about leaving my Starbucks plastics cup sitting on the floor as we scrambled for tissues before needing to run out the door...TOTALLY UNACCEPTABLE. ..WILL NEVER STEP FOOT IN THIS PLACE AGAIN....I'm not a litigious type and accept responsibility but I can see how some consumers feel the need to sue over things...a little compassion goes a long way if you know what I mean. read more

Shame on you Children's Place!! I placed an order on 5/28 and the order shipped on 5/30. I saw the authorization come out of my account and thought everything was fine. 2 days ago I get a call from the bank suspecting fraudulent activity on my account. They ask have I shopped at The Children's place in the last week and I told them no! The bank placed a block on my card and I had to pay $35 for a new card to be expedited to me. I began to search my email to see when was the last time I shopped at Children's Place and found the transaction from 5/28. I think no way they've charged me twice!! I call the bank back and they tell me they saw the authorization on 5/28 but the finial charge didn't come through. I called Children's Place to be told I'm sorry we had a problem with our system on 5/28 and was just now able to process the charge. Almost 30 days later!!! You've got to be kidding me!! I completely understand having a glitch and things happening but how about a heads up before you go into someone's account almost 30 days later. You could have sent an email, a letter in the mail, or even a phone call. Especially seeing as I'm not the only person but all transactions from 5/28. I will never shop with The Children's Place again! Buyer beware!! You give your card information and they will take funds at will and you would never know! I'm definitely contact the BBB and anyone else willing to listen! read more

You may like the merchandise but you won't like the customer service. When you enter this store, be prepared to wait in a long check-out line. What's worse than waiting in a long line? Waiting in a long line with children. Observed the manger walking around unconcerned on 10/17/14 when she should have been manning a register. People in line were close to a revolt. Same long lines the last 4 times I have visited the store. Unacceptable. read more