This place is always well stocked. The workers are helpful. During busy times they could have a few more registered open but it doesn't bother me too much. I'm not a regular super here but I do tend to come during Christmas or times when I need something specific. I love their gift boxes. They are cute, make wonderful gifts that you don't have to wrap, and come in a variety of sizes and colors. read more

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I was in the store on 11/9/2024 with my youngest son and the blonde headed manager is just rude towards customers and her employees . The lady behind me needed help getting something down and the way she responded to this women was just with a hateful attitude. All the lines were long , but I'm grateful that all the cashiers were getting through with a quick and orderly fashion , doing their best . Then when you ask if they can call anyone else , they say no . All the CSM , just stand around . Sounds like to me they have poor communication and management. read more

Wide selection with reasonable price. Service above average with good hours. They have about everything a hobbiest could need with lots of ideas fir the novice. read more

Just say this our seasonal spot for the latest decor on a budget. You can find everything from a scrapbook to a laundry basket. All weekly deals change every Sunday. Hobby lobby is always fully stock and ready to replace that item once you grab it. If you don't know were to start or how to decorate just walk through them doors. Creative juices began to flow. Keep in mind you won't spend less than $100 bucks. I can't wait until they go public so we can invest read more

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so I have been coming to this hobby lobby in Gastonia for at least 10 years. The last three times that I have been in this store I have been more than have my shoulder looked ever. I have had three employees at one time stand right next to me and try to talk to me thinking that I am shoplifting, the last time I came in here I was going to the restroom and a manager had a lady come up to me and asked me to put the stuff back which I did not have. I'd have never been humiliated in one store as bad as this one, I will never do that, and I really like to do crafts . read more

I just love this place! I could spend hours here and not get bored. I like the layout of the store here. It's not exactly the same in other stores. They have weekly offers of up to 80% off, most of the time it's 50% which is still a really good deal! You can check their website every Monday for the weekly sales. If something isn't on sale them I would recommend waiting a few weeks if you can because it will eventually go on sale. Although I have to admit that I've never seen their Liquitex acrylic paints go on sale. If you love arts and crafts this is the place for you, if you think you might love arts and crafts then you definitely need to come here! I see a lot of review's about unfriendly staff there but although I've been there multiple multiple times everyone has been very helpful and friendly! Everyone has bad days, some people take it out on others, most don't. I don't think it's fair to base your review on that one bad out of many good experiences you've had here. If there's someone who is especially rude then you need to report them to the manager! read more

Love love love this store. They always have unique accessories for decorating your home indoors and outdoors. Christmas is my favorite there. read more

Ok so this isn't a review of the store bc everyone knows what a Hobby Lobby store is and they are all the same. This is a review of the employees. Now, I've only been in this one 3 or 4 times but the workers there have absolutely no customer service skill. They sigh when you come up with a return and tonight didn't even reply when I said "Thank you". Aren't they suppose to say thank you? The lady over in fabrics doesn't seem to want to get eye contact in case she might actually have to help you. There was one guy as I was leaving that said good night and be safe and I was floored bc no one else on any other visits seemed to have a tiny bit of a personality. I wish I would have gotten his name bc he needs to be in charge of this place. read more

I love the selection at Hobby Lobby and usually have a very enjoyable shopping experience there. Tonight however was an exception. The store is not the issue, it was the lethargic, sullen and unfriendly cashier we had. I don't know if she was having a bad day, but you leave all that at home when you're dealing with the customer. No eye contact at all, no smile, no conversation and no thank you. Lots of sighs and giving us the impression we were a nuisance to her. I've been in customer service for 35 years, and I can honestly say I make sure that each and every customer feels like a million bucks when they leave our store. If you feel you can't deliver that kind of customer service, then go home and get over it, or find a new career where you won't be burdened by your customers. I won't mention the cashier's name here, but I would be happy to give it to a manager if they are genuinely interested in their customers. read more

I love this store!! They are always having good sales and coupons you can use to make some things really cheap. They have some great home decor items as well as crafting supplies. I have a hard time leaving this store with just the things I came in to get. The majority of the staff is really friendly and helpful as well which really helps the whole experience. read more

I love this Hobby Lobby! It recently got a new building, which is sparkling clean and bright. The staff are polite and helpful. Everything is organized and in the right spot. (If you are a yarnaholic like me, you know exactly how important that is!) And unlike a certain big, blue, box store, items are priced - and priced *correctly*. The displays are welcoming and the bathrooms are fresh and clean. Workers are working instead of lounging or smoking, but always eager to help if I have a question. I highly recommend this store! read more

Just like the other review said, the customer service is horrible there's no interest in helping customers or being nice. There's one person in specific (CHUBBY, LIGHT SKIN, BROWN MEDIUM LENGHT HAIR) that was very RUDE to me when I asked if they were hiring, she looked at me from head to toe & said straight up NO! She could've said not at the moment or whatever else, just NO is too rude for a person that should be helping customers out, and when i turned my back to walk away she said in a laughing tone "are you kidding me"?! This person should not be working there or any place if she is going to treat customers like that . Then the cashier in a nice manner said that yes they were hiring at any time soon! read more

Unless and until Hobby Lobby drops it's anti-female policies, I'll make the drive to Cheap Joe's in Charlotte. I don't care about what kind of coupons or discounts they offer. As a professional graphic artist, I *used* to spend a fair share of my supply budget there - no more! Even if I mail order from Cheap Joe's and pay shipping, I'll still fell better about myself for avoiding HL's poor stand on women's rights. And Joe often has reduced / free shipping. Good bye Hobby Lobby. read more