Super helpful staff! Clean space- not too busy! We came on a Monday evening for my Hubby's bday!!!…read moreHe was helped pretty quickly and I was also approached to see if I needed help- They just get it here. I came here looking for a sports bra- they were so helpful as I needed some extra assistance bringing me a different bra to try- they figured out the perfect size for me and I left very satisfied! Diane was a gem! She made me feel like home, so much so that when my baby wanted to just crawl around and check out the mirrors, she encouraged me to just let him go and be- it was safe. On another note- they offer a military discount now- just fantastic! Thanks Lulu

I have purchased nearly 100 items from the Birkdale Village store or thru online since 2000. Why…read morewould I pay twice as much compared to similar wear. Quality Looks Color Options and customer service until this week. Store manager was extremely rude, not accommodating, and major attitude. Has two City Sweat shirts that I had no receipts, hang tags, and had washed once. In the past, if I had any issue with any item, I took to store and they allowed me to exchange for a different item. Manager stated that has never been their policy (which could be accurate) but has never been enforced in last 4 years. Willing to pay twice what a similar item made by Nike, Carhart, REI .... Last Lulu item I will purchase. I will buy Free Fly, Orvis, or similar high quality clothing but no more LuLu.

I love their clothing, shoes, and accessories but they really need to hire more people. The cashier…read morewas super slow and I waited in line for 30 mins- ultimately decided to just put back my items and left.

I love this place!! I usually went in here once a week and came out with something new each time!…read moreBesides the super cute and fun clothes, Francesca's has a TON of giftable items in their stores. I especially loved their cards which ranged from hilarious to life changing quotes. There are also a lot of fun accessories, including a ton of jewelry that you will always want to buy.

Soooo glad I found a local store!!! This is my FAVORITE…read morestore!!! My granddaughters love the clothes . I usually buy online but I love to visit the store & check out new items. I would give them a 10 star Definitely check them out!!!

I have had great experiences here with employees. All have been very helpful. I usually don't buy…read moreexpensive children's clothes but I have for a special occasion! The girl working (I wish I could remember her name, young & wears glasses) helped me figure out the CUTEST outfit for my beach family pictures. My son looked adorable. I almost got a shirt that would have been pretty blah and she helped me accessorize and it wasn't terribly expensive like I thought it would be. They have decent sales ...just check the back. :)

I stumbled across this store one afternoon and decided to take a look see…read more Men and woman's clothing, shoes, handbags and accessories are at your finger tips. Gently used and even "new" items have been purchased with original tags attached. A few pieces of Tiffany jewelry and sun glasses have been seen in glass casses. Sales are regular be sure to sign up with your phone number and they will text them to you. The month of your birthday you will be given a discount on every purchase

shopped for an hour to find out there's no tap to pay. never coming back. You really should have…read moresigns on the front door and state it when you come in.

Was the store in Birkdale Shopping Center, Huntersville NC. It was great when it was open, but it…read moreclosed without notice or new address. We called the store number and it said they were open. lol

Love the clothing. Clothing is always classic. Easy…read morereturns. Online orders can be returned to the store.

Love this quaint village!…read more They have trendy shops, places to eat and a large Barnes & Noble Store. Parking can be challenging, but otherwise, a great place to shop.

The charm of the original Birkdale Village is gone. This is really sad. Birkdale started out as…read morewonderful shopping and dining experience. Sirene, quiet, beautiful with tasteful architecture. Now it is loud, little parking, and tacky. Mightly glad we didn't move thier

Love having a Monkees right around the corner! Kim Dawsey has done a wonderful job keeping it…read morestocked with great shoes, clothing, and accessories! All the ladies who work there are always super sweet too!!

Monkee's of Lake Norman in Birkdale…read more Buyer Beware I stopped in the Monkee's store in Birkdale to look for some outfits for my wife. I ended up buying two separate outfits with the understanding that she would only be using one if she'd liked it at all for our upcoming trip. They sold me both outfits, totaling $472.97 and I left as a happy customer. Unfortunately, when my wife tried to return the unwanted items, she was alerted of the fact that they would only provide an in-store credit. I called the owner, Kim Darcy, directly and she said that this is her store policy and she would not honor the refund as was the agreed-upon understanding by me and her salespeople. Upon looking at the receipt, it does state their in-store credit policy for returns, but there was never any explanation of it and the receipt was just put in the bag with the items. During our conversation she did offer a 10% discount on future purchases, using the in-store credit gift card, as a concession for her hostage sales tactics. There was never any mention of the in-store credit only policy nor any signage anywhere, and her sales people were very clear with my desire to have one or all of these items returned the next day if necessary. In a time when we want to support local businesses more than ever, one would think that they would treat customers better than the big box stores, where you can buy and return for a full refund at will, not worse! I rarely write a review, but thought that the community needs to know about Monkee's business practices.

Love going to this place! The staff is following CDC Covid 19 guidelines. I bought a couple of…read morepieces from here and they are absolutely beautiful. The pieces will make some ladies very happy this Mother's Day. Soon they will carry men's jewelry and I'm static about it.

Dropped into the store to pickup an online order. We were greeted by the sales associates and they…read moreimmediately went to the back to look for our order. This part of the experience was great. However, as we were roaming the store there was a woman who identified herself as an Account Executive that was working the floor and blatantly ignored us, offering everyone around us glasses of champagne and greeting them to discuss their needs. As I was looking in the case, instead of asking if I'd like to try something on, she assumedly asked if I was looking for the price tag which I found to be tacky and distasteful. It was apparent that she was selective on who she chose to engage with, not giving every customer the same experience.

Thinking about getting back into running again after about 16 years away from it. I heard good…read morethings about Fleet Feet and had never been properly fitted for running shoes before so I decided to give them a shot. Right as you enter the door there is a signboard where you can right your name and then they will come get you when a salesperson is available. I didn't have to wait long at all. Next they have you stand on a scanning machine followed by measuring your stride on a short strip on the floor that does just that. The salesman who helped me was very knowledgeable and I learned stuff about my feet that blew my mind. He brought out three different pairs of shoes and I got to try them on and walk around with them. I ended up getting a pair of Brooks. I was very pleased with my purchase and will look into running programs in the near future that they offer on their website. Highly recommend this establishment!

What a wonderful experience. Luke was so knowledgeable and his insight helped guide me to a great…read morepair of sneakers and some inserts to help. I highly recommend going.

I have been shopping bi-weekly and have a great experience over the last year, slowly trying to…read morerebuild my closet. They have new associates and everyone has been friendly and helpful. I love their selection of clothes and accessories! !!

I love the Bevello at Birkdale! They always have new shipments coming in and they're also one of…read morethe few stores that have ample quantities of small and extra small sizes. The brands they carry are current, high quality, designer looks that are not overly-priced. The personnel are helpful, friendly and they make you feel comfortable. Kila is by far the best personal shopper I've ever worked with! I used to work with an associate at Nordstroms but now I call Kila! She's personable, professional, creative and she's never pushy. She selects perfect pieces and outfits for me that I would never try on myself, and they look fabulous! I feel great in all her selections and I always receive compliments on my Bevello look including jewelry, handbags & shoes! I'm thankful to have found her and appreciate all the time & energy she's given me for the many different occasions and looks I need.