Excellent service, clean and caring individuals. Have been going for several years. Kim and Lina…read moreare both fantastic.

Lyna and Kim are amazing. I have been going to Fantastic Nails for 3 yrs now, and although Lyna has…read moremoved on, Kim does an A-1 job. I really appreciate her careful attention to detail. This is the best nail salon in Ottawa for quiet, professional work. Never disappointed when Lyna or Kim do my nails.

I came here with high expectations due to the great reviews. The service was very attentive and the…read moreplace clean. It is very professional. They serve herbal tea as you get your nails done. However, my shellac was just slightly better than the one I had at another more low end place, two weeks ago, but cost twice as much for the same service: removal, manicure and shellac. The shellac on a couple of nails wasn't nicely shaped despite paying for a manicure too. The shellac was painted over the cuticle in a couple of spots. The shellac started peeling on three nails after 1.5 weeks. I had a shellac done in downtown Vancouver for 2/3 of the price that neatly lasted 3 weeks. Giving it a 3 because the service and atmosphere was great but not the nail job.

Loved this experience. The shellac French manicure looked perfect and still does 10 days later.read more

I came to T Nails & Spa after reading their reviews that said they're well known for designs. That…read moreweekend, I was seeing Harry Potter and the Cursed Child, and wanted to do yellow nail art (proud Hufflepuff!) I'd return, but I'd ask for a more experienced nail technician the next time. The employee I got was relatively new. I'm happy to review that it's seemingly a supportive environment for new employees. When I asked for nail art, colleagues were able to assist my nail technician. My technician did an overall okay job. I have a nail that has a random dot of pink and an air bubble. Otherwise, the quality of my nails has lasted well.

Unfortunately, I am not satisfied with the quality of the work this last visit. It has only been a…read moreweek and my dip on my nails is already starting to peel on the sides, but also, my nail technician filed my nails down after finishing the service, and my corners on each side were left without color. In comparison, I had a very positive experience with the same service last month, I am disappointed with the current outcome and I believe the technician who worked on my nails should be informed for future improvement.

Because I, by chance, got a same day appt for a pedicure. For a pedicure appt, ask for Christelle -…read moreshe is lovely!

Self-care every day is worth it, when you visit the ten spot! The Glebe location is central (easily…read moreaccessible by transit) and the team will take such good care of you! So far - I've had the perfect gel mani, pedi, and facial... but looking forward to trying more services in the future!

I had a facial (5/5) and a foot massage (2/5) This overall rating is really mainly about their…read morecommunications with me after the fact and the disappointing foot massage. The facial: 5/5 Relaxing, private, quiet and professional. Olivia was informative, gentle and not over chatty (all good in my book). Oh and there was a bed warmer... lovely! Foot massage (2/5) I'm basing this on deep foot massages I have had in the past. The deeper the better. I'd give their approach to a foot massage a 5 if you're just expecting light application of massive amounts of fragrant creams and ever so gentle, light rubbing in a pleasant setting. I sat beside a good friend and we chatted while she had a pedi and the staff allowed me to stay longer because her procedure was longer and the room wasn't needed. I felt that was kind. Where things went off the rails and why my review plummets was due to the communication I received from this place after my review. I had expressed 2 levels of disappointment with their foot massage . First is wasn't 'deep' despite the description of 'deep rhythmic massage' on their website and second because the esthetician maintained a very light pressure after I twice told her should could go much deeper. The 'deep, rhythmic massage' never happened. They sent me an email asking me to change the review, blaming my disappointment on my misinterpretation of 'deep rhythmic foot massage' and explaining that of course it meant was 'deeply relaxing'. They said a lot of other stuff, but the result is that I feel gaslit and feel they were trying to shame me for giving an honest review. They have now updated the website to eliminate the wording of 'deep rhythmic' from their foot massage description. I have a screenshot of that earlier version. So, I have in fact changed my review from a 3 to a one and would give them a zero for customer service if I could. No customer should be made to feel this way.

The service I had was electrolysis which was quick and easy…read more Quality of the service was great. Everybody was nice and the vibe was upbeat. Thanks Nancy Burke

so to start our review the man at the desk was very nice but the people doing our nails were not…read moregood. they couldn't even do the designs we wanted plus an initial was $5 which is pretty expensive for one letter. and they showed us how they would do the letter and it was so sloppy, she didn't even take her time. they're shapes were not symmetrical and when we asked for french tip they did them all differently with many mistakes. i know that my friend and i will never come back to this salon ever again. and yes i did take my time to write this review because i think everyone should know that this place is unbelievable. -sophia & mila

The reviews online are very old but these ladies are wonderful and do an amazing job. I went in…read morewithout schedule and they worked carefully on what I wanted, gave me several options for Colors to choose from.

Never go to this salon.I went to this salon two times the nails looked somehow and I was in too…read moremuch pain. I spoke to the lady who was scratching my nails that there is a cut. She actually cut my skin, as usually they speak in Chinese between them, she did not reply and kept saying okay okay. The next I had a big infection( fungus) I took antibiotic pills and cream. my thumb lost its original nai. I believe their stuff are not sterilized and also they use unprofessional staff.I will rate them in minus. Close the salon and get enough training.

Very welcoming, comfortable vibe, immense color selection. The staff is kind and makes good…read moreconversation, very caring.

I recently had an appointment with Silvana and let me say, she definitely has found a new client in…read moreme. Not only was Silvana professional and helpful from time of booking, but her home salon is meticulously kept and a very relaxing space to get treatments. Silvana is very skilled and the whole experience was terrific and very relaxing. She makes you feel very welcome in her home and is so friendly and nice to be around. My pedicure looked amazing and her entire treatment went above and beyond. It's a perfect way to treat yourself and Silvana's is the perfect place to do it! April C.

My first visit went really well, but I during my second visit, I purchased skin care products that…read moreshe had used on me during both visits. After I had been using them for a few days, I had allergic reactions on my face and neck. I messaged Silvana to let her know that I couldn't use the products, asking nicely if there was any guarantee on her products. My question want not answered, and she hasn't responded to my messages. Granted, I do have sensitive skin and am currently under the care of a dermatologist, however I would have expected better after-sales service.