Longest line to get into the club. Food - Cuban food today - chimichurri chicken, roasted butternut squash, vegetarian chili, rice, tomato soup. The chocolate chip cookies were really good. Bartenders were good. They also had a gelato cart - coconut mango sorbet or pins colada gelato - yum read more

The Centurion Lounge - Airport Lounges Near Me - Miami, Florida

Traveled for work and was able to enjoy the perks offered with access into the centurion lounge. They offer a complimentary bar and nice spread of food. There are different areas where you can rest, sit, watch tv, eat or work if needed. They have conference rooms available which was great because I had a virtual meeting and was able to grab food and take the virtual meeting from a private room. read more

The Centurion Lounge - Airport Lounges Near Me - Miami, Florida

Absolutely unacceptable experience at the American Express Centurion Lounge in Miami International Airport. After checking in with the front desk, we were told everything was fine and were instructed to wait. We waited over an hour, only to be turned away at the entrance by another attendant who claimed we were not allowed in because it was more than 3 hours before our flight departure. The most frustrating part wasn't just the miscommunication--it was the complete lack of accountability. Despite clearly being assisted and approved earlier, the staff refused to acknowledge their mistake or make any effort to resolve the situation. Instead, we were dismissed with no empathy or solution. Dario the assistant manager was the attendant that not only refused to take responsibility for the mistake, but offered us no resolution. As an American Express card member for over 25 years, I've come to expect a high level of service and professionalism. This experience was the exact opposite--disorganized, disrespectful, and incredibly disappointing. A premium brand should not treat loyal customers this way. Completely unacceptable read more

Garbage. Honestly, they receiving staff treat you like an ugly duckling trying to crash the hottest nightclub in town. In reality, the place is over-crowded, loud and simply more stressful than sitting in the floor in the terminal . Supposedly the food is pretty good however it was surrounded by the hordes acting as savages. And to top matters off, the men's restroom was so bad, I had to leave...and I have been in some pretty sketchy places. Surprised there wasn't a keychain the size of a tennis racket needed to access. Been a member of AMEX since 1988. To be perfectly honest, I am going back to the green card. Because that is the level of service they provided to me at the Centurion Lounge, so I might as well save my money read more

The tomato soup is very tasty and the sandwich's are a little skimpy but edible. The area is always clean and the food is refilled consistently which is a testament to the manager and staff. The drinks are available at the bar or water and coffee is offered at the drink station. The salads are ok and there is always a hot dish which is good. The cookies or muffins are very good and a nice finish to a convenient snack experience. The environment is comfortable and sometimes crowded but always clean and inviting. The welcoming staff are always friendly and professional. read more

Stopped there before an international flight, recently. Sheryl took care of us and gave us additional information. I am Celiac and I had plenty of GF options. The tables were quickly cleaned, as needed. The bartenders were great, as well! read more

Lounge was clean and staff was friendly. The breakfast was fine and there was no line or shortage of food at anytime.

Place was super clean. There were two buffets which was a plus because the place was very busy. We found plenty of fresh choices and the wine bar had a large selection. It was a nice place to relax while we were waiting on our connection. read more

We were there super early (6:30am) the lounge wasn't too busy and getting a seat was easy. Pros - clean bathrooms (this fact alone is worth a visit) airport bathrooms can be so disgusting. - the place is clean - staff is for the most part hospitable Cons - food is not good. Breakfast was dismal at best. A load of white bread (no way of toasting). Powder eggs, undercooked French toast and potatoes. Will I be back.... Yes because it beats the alternative of sitting at the gate but I really wish they would fix the food options. read more

I have had the pleasure of coming to this location several times and each time it has been wonderful! The wait staff is beyond friendly and no matter where you are or your need they will do their best to serve you with a smile. As for the food and drinks, I think it's one of the best spots for sure! For included drinks they are strong and deliciously made. The food is always fresh and constantly changed so it doesn't go bad. They also have a good selection of coffee and teas as well, including a nitro cold brew machine that was a nice touch. For the feel of the atmosphere, overall a very nice higher class lounge. It has a luxe feel while still feeling accessible. Make sure to sign in with the app before you go though because it can get very packed! read more

The Centurion Lounge - Old fashioned - Airport Lounges Near Me - Miami, Florida

Are you kidding? First visit to Centurian. We thought we were upgrading from the crowded Admirals Club, but this is even more crowded and less comfortable. There was a line to get on elevator. There are least 20 people waiting for seating that is 70% tabletop instead of lounge seating (they just had to stop letting people in). Breakfast was a C- (Admirals was a solid B). The cut pineapple is the best thing on the buffet (5 minute line for food). And they keep making announcements to clear your luggage from chairs on a really loud PA system. $1100 in annual fees for 2 of us to get in? Really? UPDATE. Tried again. Still very crowded but better than first visit. Lunch food was actually really good. Then I walked across the hall to Admirals. Food was ok but not up to par with Centurian for variety and taste. But it is so much more comfortable, quieter and less crowded that I will wait out my flight delay here. I had the same experience at DFW two weeks ago. Landed at Term E so tried the partner lounge there but 10 wait to get in. Went to Centurian and had a good meal, but wanted a soft chair so went to Admiral's in C where my flight was. I got a comfy lounger with footstool with a charger easily available. Much more comfortable and quiet. read more

The Centurion Lounge - Centurian - Airport Lounges Near Me - Miami, Florida

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Walked an hour just to get here. Located in the least central location of the airport. After walking all the way here, line out the door and wouldn't even allow me in since they're over capacity. They said a 45 minute wait. What the **** am I paying for exactly?????? Disgraceful. read more

The Centurion Lounge - Airport Lounges Near Me - Miami, Florida

Well, we had a very long day of travel and decided to come in for a while before our flight. The place is busy and it is challenging to find a seat. The only chairs available are a step up from a fast food restaurant. They are extremely hard and uncomfortable. The staff is so rude. I tried to get someone's attention to explain that the coffee makers are not working and the guy snapped at me "what" when I got his attention. So, finally someone else came to repair the coffee machines and the "coffee" was so bad that my father couldn't drink it. The poor bartender was the only person working and the other staff let her do it all. She told me "they are young" but it's no excuse. I would have preferred going to the Chili's downstairs and skipped the elevator ride. The days of good and friendly hospitality are long gone. Sadly. *Also, beware of wearing heels in the bathroom. There is no grout between the tile. Any attorneys in the building? read more

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AMX Platinum here! This lounge is quite amazing! Easy check-in process. Can only visit here 3hours prior to your departure. Lots of hot foot choices - the bar had great drinks - plus snack size items to munch on. This lounge is very big - it had 2 sides to it. Clean restrooms always adds a personal touch ! My service brought my drinks to the table pretty quickly ! read more

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Excellent staff experience at the Miami Airport Centurion Lounge - from entry to the bartenders and wait staff! Cheryl, the tall, beautiful Jamaican hostess, was an angel! The ambience was okay. They should offer more lounging-style seating options. It's best to book ahead, as wait times can be up to one hour if it's crowded! read more

Just FYI: super unpleasantly surprised that the spa is permanently closed. I had arrived extra early to be able to get some polish on my nails because I ran out of time before my trip... no dice. Would very much have appreciated some kind of a notice written somewhere on their website or something. It ended up being an ok thing that I got there early as there was a waitlist to get in - had to wait for 20 ish mins. Aside from that - the breakfast is 10x better than lunch/dinner. If you can, try and come in the mornings if good food is a concern. read more

Food - 4 Service - 4 Ambiance - 4+ I'm local and quite use this lounge. They are pretty consistent, drinks are solid and the food is good even though they should rotate the menu(this is a complaint I have not only for this location but others as well, menu is fixed forever and ever). My main issue with this location is the poor capacity management. They start limiting access not until is at 110% over capacity, making the experience not so great. I wish they start limiting access when they are close to 100% and resume as tables become available. read more

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Horrible experience twice now here. Turned away when landed because "only for departure". I'm hungry from flight, paid for my card to get turned away. Then departure they have at least 20 minute wait to enter. Again why are we paying fees if we can't even use their signature lounge?!? Update: got text message 38 minutes later saying there was room. read more

This afternoon we were waiting to enter the AMEX Centurion Lounge and I had the honor and privilege to speak with Sheryl who help us with the sign up to the lounge. She was an absolute lady and when she said I looked like John Malkovich from the movie Con Air I just wanted to hug her. Thanks Sheryl for being so helpful and kind and very funny. Hope to see you soon. read more

The Centurion Lounge in Miami was my first time here and it was a pretty clean lounge. There were a lot of drinks and food options to pick from. Plenty of seats, chairs plus tables. It felt nice to enjoy a little peace and quiet before our flight. The service here is really on top of its game because if there was a mess in the buffet section area, it would be cleaned up right away. Also, they have televisions that show your boarding schedule for multiple flights so you shouldn't miss your flight! read more

The Centurion Lounge - Quiet - Airport Lounges Near Me - Miami, Florida

Okay so this lounge was super jam packed and also inconvenient to get to because of the gates. But the service here really deserves a 5 stars! Pros: + At least you have trains to connect between the two terminals in D and E + Super clean + In house ice cream! + Great, festive cocktails + Long food lines - but moves quickly + The food has incredible flavor IG: QueenOfAdventureNYC read more

Pretty long to wait in, different areas to sit but more busier than the other lounge. Service was awesome, people smiling and helpful working and the food was good, I get I love the cornbread I have this opportunity. Full bar and a big open area to relax. The nice part of this Lounge they don't charge extra for kids or spouses. The line at the entrance goes fast read more

The Centurion Lounge - Airport Lounges Near Me - Miami, Florida

It goes without saying that Centurion Lounges are . The crowd size depends on the time of day. When I got there it was super crowded, when I left there were several open tables. This one has a spa so make sure you book yourself a 15 min massage and don't forget to tip. Whether it is breakfast or lunch the food at the buffet is outstanding and the fact that there are two is even better. The bar is too notch. Your drinks come up quickly and the bartenders are very friendly. Timing plays a big part. I was at the bar for a bit, because that's all that was open. Eventually I made my way to a table next to the glass so I could take in the view. read more

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They are extremely concerned about getting out of there on time a closing time Generally high class organizations tell their employees that if we close at 10, you get to leave at 10:30 rather than pushing customers out early read more

We had a layover in Miami and had about an hour to kill. We got to the lounge a little after 9 on a Friday. It was super crowded but most Centurion lounges seem to be nowadays. I guess that's why they're getting rid of that card benefit - too many people have the Platinum card nowadays and the lounge isn't really exclusive anymore. Miraculously, we got in within 5 minutes. Finding a table was a different story but we were able to find two seats in the outer room, which I didn't mind because it was away from the dining area, so it was much quieter. Despite the crowds, staff was still able to keep the buffet tables stocked and clean. We had some potatoes, pancakes, scrambled eggs (typical continental breakfast powdered eggs) and some fresh fruit, which there was a good variety of. I probably won't be back since 1. I don't know when I'll be in Miami next 2. They're getting rid of the benefit in March 2023. But it sure beats waiting at the gate! read more

The Centurion Lounge - Airport Lounges Near Me - Miami, Florida

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During a layover in Miami, hubby & I decided to grab a bite at the Centurion Lounge before our next flight. After the elevator ride to the floor of the lounge, it was surprising to see such a long line to the Check-in desk. Yet, that was nothing compared to the overcrowding in the lounge. All the tables were occupied and people were circling and standing around waiting until someone stood up preparing to leave. Can we say, AWKWARD... Perhaps that more people are traveling again after a few years of remaining stationary, the flood gates have opened at airports. However, I would think the lounges would have a better monitoring system to not overbook or overcrowd an area that is supposed to be relaxing. I guess the proof will be in February 2023, when the new guidelines go into effect with the $50 per guest of the card holder who do not have spending on the credit card greater than $75K. Seems to be a steep repercussion but perhaps it may bring a smaller number of individuals to enhance the relaxed, calm in the space. Guess we have to wait and see. read more

The Centurion Lounge - @ Miami International.... - Airport Lounges Near Me - Miami, Florida

Everything about this Lounge was beyond satisfactory. The delicious free buffet, excellent coffee drink variety, warm and welcoming people (Sheryl was wonderful!) as well as the seating and the cleanliness were top notch, too. Someone came around to "buss" the table several times while I was there. A server even came around with little dishes of yummy ice cream! The whole place was well run. When it's busy, you may have to hunt for a seat, but I got the share a seat grouping with the really fun and interesting people. When it was time for me to go, the concierge got me the wheelchair I had ordered and I was smoothly on my way. Visiting the Centurion Lounge was the highlight of my trip home from the airport. Well done all around! AND they really try hard. Kudos! read more

This is one of the worst lounges I've seen. No real cocktail bar- just vodka drinks or beer or wine. Food is just crudite hummus soup and cookies. This is a joke for this annual fee. read more

Love this lounge! Food was fantastic! The complimentary chair massages- can't beat that! The servers walking around dripping off food-excellent. My only qualm is the fact that seating is very scarce and it gets really crowded. Some folks are just standing around waiting for people to leave. They need to do something with that arrangement. read more

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Filthy. Terrible food. Always a line to get in. Amex is scamming you and charging more and more for less and less. Visited Admiral's club in DFW complimentary because of my status with America Airlines. I hope I never have to step into a Centurion ever again. Admirals club: better food, better wine, better people, simply better. When you complain to Amex, crickets. Terrible, terrible. Bait and switch read more

Decent lounge. The main issue is that it's overpacked. There's not enough seats for the amount of people here. But other than that, it's a beautiful lounge with pretty good food and drinks. They're one of the few lounges with hot food. The bbq chicken is quite dry though which is disappointing. The cheesecake is top tier! I love their full glass window wall that gives an awesome view of the runway! Note that you can only come here no more than 3 hours before your flight!! read more

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Dissatisfied with everything. Food and service were terrible yesterday. It's a shame they had no meat option to go w breakfast and employees were inattentive. I asked for orange juice and she laughed in my face. Then went on to make a joke about it with her other coworkers. It wasn't as busy as usual and overall it was easy to get the buffet food. read more

The Centurion Lounge - Entrance - Airport Lounges Near Me - Miami, Florida

Always at capacity! We have tried fice times in the past three month and we get on eternal waiting lists. They need to open another lounge that can accomodate guests. This is no longer a VIP treatment. read more

Surprisingly was able to enter the Miami centurion lounge without a long wait in my last trip. This is an overly busy location so don't be surprised if you get turned away or don't even get up the elevators. Once in, the staff works well to keep things clean refreshed and on par. The breakfast selection was good with both hot and cold options. read more

Dirty, warm, elevators broken, one employee working the front desk whime others waited in a 100 degree vestibule to get checked in. Over crowded, kids running smock everywhere, no seats, food selection was eggs and potatos. No chance I make the effort to get to this one again. Sad. read more

I had some items stolen at this Lounge. I have been to Centurion lounges from New York to Sydney and never had an issue. I guess I was too trusting by leaving my items unattended for 5 mins while I got food. Staff was less than helpful. Manager came out and didn't even address me. Horrible experience and will probably not visit this one again. This was the worse service I have gotten from American Express since becoming a member in 2006. Do not leave any item unattended at this lounge, much less expensive ones. Shame on Amex for the lack of service. read more

The Centurion Lounge - Airport Lounges Near Me - Miami, Florida

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I've been to this lounge now on three occasions, always in the afternoon or early evening for flight flights to either Puerto Rico or South America, so it may be the time of day that I've always come, but frankly, it's a total zoo! They have limited bathroom stalls in the men's bathrooms, on this last occasion, the toilet wouldn't flush from the last occupant, I just turned around and prayed that I could get to the toilet on the plane. I grabbed a glass of water, and realizing as I exited, I asked the front desk staff if I could just place it there, the front desk clerk yelled at me telling me that I was not her mama and to take it back. The food available did look tasty, but there were no plates that I was told that plates were coming soon but after waiting for five minutes, nothing! Could not find a seat. I'm actually thinking about canceling my platinum card. read more

Honestly very disappointed in the entire experience, other than the polite staff. Came here at 7:30am on a Sunday morning. First greeted by a line to check in. Ok I can handle that. Second, empty hot dishes-no scrambled eggs...Third, no seats anywhere. Fourth, bars not serving until 8am. It's just after 8am and food lines are getting longer. Pretty sure they are over occupancy. Not well managed. read more

The lounge has been busy the last few times I have gone. The food is replenished quickly but the quality and menu options need improvement. There used to be sandwich options available and did not see this time. The bars wine selection was lacing on the whites and sweet options. The options of bringing guests to enjoy the lounge for $50 is not worth it. The cost for what is being offered is too high and is sad you cannot bring a guest for free anymore. It was very active and noise level high. There were still the areas around the circle that were quiet and get overlooked. read more

The Miami lounge is nice but almost always crowded and there is usually a line in the morning for the breakfast. Can't blame them though as it is one of the better food across the Centurian lounges I have visited. Coffee machine was broken on my last visit and they could use a few more bathrooms. read more