This is the first time I've been to The Captain's Boil, and it has been nothing less than a great time! All the food was fresh, warm, and served on time. We had the shrimp basket, shrimp in a bag, and seafood fried rice. The rice was absolutely delicious, we had to order another one! Our only concern was that the rice was a bit on the oily side, but still very flavourful. I'd like to give a special shout-out to the waitress that served us at this location. She was very honest with helping us understand the portion sizes and warned us about over-ordering! She even helped me re-tie my sailor bib back on when it got loose and I was already too deep into my meal (lol). Would highly recommend this restaurant location! read more

Tasty change for cuisine. Server was attentive and restaurant was clean and brightly lit. read more

The Captain's Boil - Shrimp boil with garlic sauce - Cajun/Creole Near Me - Oakville, Ontario

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Finally opened on the west end! Long to try the infamous Captain's Boil sauce since their first store in Toronto and it finally opened down the street, how convenient! Took my mom here on her birthday, cuz her only request was lobster lol and she loved it. They were having a lobster special for their grand opening. So it was a pretty good deal. And its my mom's first time trying seafood served like this, i ordered everything for her to try. I cane here to try their sauce cuz ive been to other places so i picked the Captains boil sauce for everything. Overall, food was good. Service was okay, the guy who took my order barely understood english and wasnt sure what i was saying. We came around 6ish so it was still quite empty, but there was a crowd waiting soon around 7pm. Sat for a long while before anyone came to serve us drinks and take my order. Also didnt quite explain the me u well so my mom had no clue what we were getting lol but it was fine, i did all the ordering and she enjoyed dinner. read more

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Busy restaurant with major seafood vibes! We ordered a lot! Lobster, shrimp, clams and mussels! The captains boil sauce is ok, I prefer the garlic sauce or would have liked lemon pepper. Staff are friendly and efficient and it's a seamless meal service. Bags, glove and a plate that's all you need. Nice to have the crackers if you can get em, or you will have to improvise. read more

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For a unique experience and decent price on seafood, this would be a good place to try. Food and service are great so try it out. read more

Located inside of Ruby Tuesday, The Captain's Boil is a tasteful delight. My husband and I came here to check it out and was pleasantly surprised. The sauce in the boil is SO GOOD! read more

Since they increased the price of the lobster from 15$ to 42$ this place is dead.. 7:15 on a wednesday and only 6 other people. Seafood rice overcooked with a few shrimp and couple if scallops.. Shrimp and crab legs over cooked.. $80 dollar bill to eat out of a plastic bag.. This place will be gone soon read more

Just about everything here was subpar. Do yourself a favor and skip this place. First the drinks, we ordered 1 coors light, 1 apple juice, and a Diet Coke. They brought out 2 coors, OJ and coke classic. They were only willing to switch out the coke and insisted we ordered OJ. We didn't even mention the extra coors because of how difficult the waiter was. This was there last time we saw her for the rest of the night. Our food came pretty quick, brought out by a different person each time. The oysters were tiny but at least they were fresh. We asked that the lotus roots be cooked separately from the rest of the boil because one person had an allergy. They instead brought out every one of our sides separate from the boil (rather than just the lotus roots) and unseasoned. The potatoes were particularly bland. The clams were about 80% shell, maybe every other shell or every third shell had an actual clam inside. The king crab legs were not fresh. The lobsters were the only thing that's passable here. Because of how little food we got vs what we expected, we ordered the seafood fried rice after. We had to flag down a different waiter because we couldn't find ours. The rice was unremarkable. No one came to check on us and no one offered to refill the soda the entire night. Came out to about $50/person for bad food and non-existent service. At least the restrooms were clean. read more

Very similar to LA BOIL just down the street. This one have the look of a more upscale place. They had a Canada day promotion which gave each guest a free pound of shrimp, mussels, or clams (pretty sweet deal). A group of 8 of us ordered a lobster, 2 dungenous crabs, and 2 king crab legs, in addition to our freebies and a few sides. Food came very quickly as soon as each order was ready. We had the server visiting out table consistently for 10 minutes dropping off bags of shellfish. Unfortunately where this loses stars is for the pricing. With the lobster, king crab, snow crab, and dungenous crabs all listed at market price, expect to spend 35-45 dollars per item. With the free promotion we had just enough food that almost everyone was satisfying and the bill still came to about 25 per person. If we had to pay for the items in the promotion, it would have been north of 40 per person. I couldn't help but think there were plenty of options within a stone's throw from Captain's Boil where 40 would get you a much more complete and satisfying meal. This place is definitely a novelty, and I'm sure there will attract a number of first time customers. I think the majority of those first time customers won't be converted to frequent guests. read more

Came here specifically for the lobster because it was special price and really enjoyed the lobster and the sauce and okra! I took two stars off because I think the service was very basic for a unique restaurant (eat with hands from a plastic bag). Its messy, but fun! So I would expect a bit more of a sense of humour or some sort of "character" from the waiters just to make this whole "experience" more interesting instead of just taking orders and bringing them to the table. I mean, even a simple "hi how's your day" small talk ya know? More of that southern homey feel is lacking...(but then I think they were all Chinese and ESL...) Again, not complaining about the food. Sauce Tasted great. Size was inconsistent though. Other member of my fam was considerably larger and meatier than mine. Will I come back? Hmm probably not unless the special price of lobster was the same $15.95...the original price is $41...not sure if I want to pay so much for just lobsters and with not even a single side dish included. I would choose the Keg if so. read more

I went for a work Christmas party and it was a fun experience. The setting is nice and well laid out. I like the burnt would sea life wall really creative and distinctive. The extra sinks in the eating area is a really good idea. The seafood is fresh and cooked really well. The seasoning is delicious. The secret to the place is the fried rice...really tasty. Of course the seafood is the reason d'etre and it is great. read more

Pfft. Waste of money. LA Boil across the street was a million times better, both in terms of quality of food and value for money. We went during the grand opening lobster special, so a whole (small) lobster was $16 - regular price is FOURTY ONE DOLLARS?!? Gross. The garlic butter was all garlic, no butter; the Cajun flavour was also all garlic, with a shitload of curry-like flavour (nothing against curry, but it ain't Cajun). For $20 we got 1/2 a crab; $7 for okra that wasn't even cooked properly....oh, and the beer selection sucks. Our bill, with tip (it's not the server's fault the restaurant sucks) was $75, and that's a crime. Seriously disappointing - a crappy place jumping on the boil bandwagon. read more

The Captain's Boil - Worth MAYBE half of this. - Cajun/Creole Near Me - Oakville, Ontario

So we finally decided to try this place just because we can:... I've always wanted to eat food wearing plastic gloves that remind me of dying my hair. Step one select type of seafood, step 2 select sauce, and step 3 select spicy level. Adds on can be included in the sauce seafood bag or separate. We ordered the shrimp with broccoli and lotus root. My SO ordered the crab legs which came to 6 legs in a pound plus garlic bread and corn. The food tasted fine. The seafood tasted fresh and it was cooked well. The lotus root was amazing in the Cajun sauce! I would say the service is perfunctory as opposed to friendly. They do their job dropping off your food. They just don't feel like they want to do more than they have to. And for a place that has no cutlery, at least not for us, I feel like they should make it more entertaining. Instead I was left to my own devices to play with the shrimp feelers. read more

I give a 1 because: Rice was greasy and gross Lobster included all parts and barely meaty, they gave more head lobster than tails cheap The food was so greasy, the sauces were all super greasy. If you want to eat like a mess go here. They serve you bags of food like you are a dog. No effort into presentation or ease of eating. I suspect they have frozen bags ready to be boiled in the back. Then just heat up and serve disgusting read more

This was a good restaurant and I had some good food here. The seafood is fresh and I would go again with friends. I though the prices were reasonable and for a student that was really good. I'd recommend this place to my friends especially if you are on a budget!! read more

First time there tonight. Had the crawfish, Cajun. Medium heat. Lots of work to get the meat but that's to be expected. Sucking the head was tasty. The heat level was good. Thought about trying hot but cooler heads prevailed. Lots of flavour and a fun experience. I will be back! read more

Visited Nov 18th for Bday dinner with Family Ordered fried rice, crawfish, clams, mussels & shrimp fried rice was ok, very oily, the other seafood was ok however, i really question the freshness especially the Crawfish, it was REALLY fishy, seafood is only really fishy when they're not fresh...... not a very good first experience read more

I was not impressed at all. I ordered the crawfish and my wife ordered the snow crab. Both tasted terrible, no real flavor to speak of and It was almost like the seafood was on the verge of going bad. The only redeeming feature of the meal was that the beer was cold. The staff never stopped by to see how our meal was like they knew it was going to be a bad response. We ended up paying way too much for a meal that was not worthy of being served...should have just brought it in a garbage bag since that is what it was. Save your money and go to Red Lobster instead!!! read more

Yechhhhhh. I had chicken fingers and glad I did because the bibs, leaky plastic gloves, olastic ans styrofoam dishes grossed me out. When our large group left, the table was a mound of garbage. How does "boiling" and then serving seafood in a plastic bag make it any better? read more

First time trying this place and we won't be going back. 1. You get plastic cups, plates, and cutlery 2. You pay $40 for one crab leg 3. The food came in plastic bags so you have to pick it out and put it on your plate. Feels like I'm picking through the garbage. 4. I got the chicken slices with the lemon pepper sauce and it was not good at all. Mentioned something to the waiter and he said he would talk to the manager. Told us they can only change the sauce. So I tried it with the garlic sauce instead and it still was not any better. Manager didn't offer any type of discount or to take it off the bill even after trying to fix it. I do however give credit for it being a clean restaurant with fast service... but that could only be because it was like a grave yard, no one was there. I don't recommend going here. read more

It's a boil place (eat with your hands [gloves supplied], food comes in bags [food grade, just served, not cooked in the bag]). Clean, comfortable seating, good table space, tv's are well placed. Tried this on a Monday night with my partner. Hostess and service was efficient and friendly on the way in and out. Prices are reasonable. Food was good: Cajun fries were good; broccoli and lotus root were nice; lobster (signature flavour), snow crab (plain) and shrimp (med spice) were very good. Gloves were good, my fingers didn't smell of fish on the way out. Great place to answer the need for a seafood fix. read more

Waste of money. The food has barely any flavour it all tastes the same which is odd for seafood.

Awful food taste and no service...the seafood and cooking quality are terrible. There is no attention to you as a customer. Waste money. Waste time. We will never go back. So far LA BOIL is the best choice to enjoy seafood! read more

my worst lunch experience in years. Arrived at the restaurant at 11:20am and it was locked. sign on the door said they open at 11am. As I was walking away an employee pulled up in a car and unlocked the door and like a fool I went in. I started with a lobster bisque that had no resemblance to lobster bisque. It was a starchy gumbo with about a 1/4 oz of shredded canned lobster meat floating on top. My main course arrived before I had time to have 2 spoonfuls of soup. I ordered the fish teriyaki. What I got was about 6 bite size pieces of breaded fish with no teriyaki glaze or sauce to be found. The food was hot and the rice was ok but bisque that is really gumbo and teriyaki fish without teriyaki sauce is unacceptable.I doubt this place will still be in business in 6 months read more

We went out this evening with our family, and everything was going great. We ordered shrimp, corn, oysters and king crab legs - the menu said king crab legs are seasonal prices. Well we got the bill and they were priced at $50.00 a crab leg, and we were not impressed. Not only was our crab legs half hallow, hence why we had to get another, we got a shocking reaction when we settled up the bill. We asked management why we weren't told about the prices or why our waitress had failed to mention to us the price range of this item. They said it was our problem. Then asked if we had ever been here before because we didn't ask about the pricing they had assumed we knew about how pricey the crab legs were. They then told us the wait staff doesn't inform customers about the pricing, because they don't want to make it seem like they are questioning their customers ability to afford any items on the menu. That's nonsense, we are first time customers and had no knowledge about this. We were truly disappointed with the lack of information and customer service with the manager when it came to letting us know about the price ranges. Our waitress didn't even come by to explain or apologize when we approached management. I would give this a zero star rating if there was one. Restaurant management is terrible and they need new management. Prices are stupid. Not worth it. read more

The worst customer service I've experienced. The restaurant was empty and had three waiters and I had not been served for a long while. Terrible. Super slow. read more

Terrible service at the Oakville location. I went with friends for dinner for the very first time and we waited at the front as clearly stated with a sign. There were other people as well who were there before us. After the others were seated, we were told to wait 10mins and we had no problem with that. After waiting about 15mins a couple came in after us. We were chatting amongst ourselves so unknown to us, the couple had walked up to staff at the back. The same staff who asked us to wait 10 mins gave them a booth while we were still waiting at the front. When we brought this to the attention of the staff, he said he seated the couple because they walked up to him. This is a clear case of discrimination because we were respectful of their rules to wait to be seated but we were still disrespected. I'm never going back there! read more

The restaurant experience did not match the images of the website. No cast iron pans, hot bags with were plopped on the table, we had to ask for forks, knives, plates. The service was friendly, the food was tasty but it is hard to mess up steamed frozen seafood with bottled/canned sauces. And after eating with your hands, a wet wipe would have been appropriate, we were told to go to the washroom to wash our hands. I will never go back. read more

First time here and came on the recommendation of my daughters. Menu is easy navigate, meat, sauce and temperature. The supplied bibs, gloves and scissors are essential to enjoy the "hands on" experience. Had the shrimp and snow crab, Captains Boil Sauce and medium sauce. Temperature was great served hot in the bag! Will definitely be back! read more

food was great, staff was friendly. I made a special request and they accommodated me. it wasn't busy and we were hanging out long after we paid our bill which the staff didn't mind. read more

Brand new restaurant. Open from 11am-11pm (weekdays) and 11am-12am (weekends). The food is super hot, fresh & worth every cent. Great service & fun family environment. Still awaiting a liquor licence but should be ready any day now. FATHERS DAY special. 2 lobsters for $59.95 all weekend long. Don't miss it! read more

Absolutely disappointing. Went in for the lunch lobster roll combo, along with the $16 lobster. Lobster came first before the rest of my parties food. Fair enough. It was tossed onto my table in front of me in a clear bag. Interesting but a terrible experience. No utensils to help navigate my food leaving me to use my hands (which were in plastic gloves that were give to you). Overall the lobster was okay (about 1 pound), but I would NEVER pay the original 42$ listing price. The lobster roll combo was pathetic. The lobster bisque was some gravy, with a gram of shredded lobster placed in it. It tasted below par at best and would simply never get it again. Then came the actual lobster roll, a small laughable amount of lobster spread on top of bacon. It was so pathetic that I refused to eat or pay for the roll as I felt robbed. All in all, we paid for our meals (out of the ones that we actually ate) and vowed to never return. FYI: the fountain drinks were not free refills and my party and I went a few doors down to Ye's sushi to eat afterwards. read more