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    The Camper Guys

    4.3 (6 reviews)

    Services - The Camper Guys

    RV repair

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    7 years ago

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    10 years ago

    Super helpful. Friendly. Open long hours in the summer. And the work they did on my camper? Outstanding!

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    First Class RVs

    First Class RVs

    (2 reviews)

    Great people to work with, Camper was clean and well equipped with all linens included. Look…read moreForward to renting again for our next trip.

    BEWARE - Terrible Experience…read more We had an awful experience with this RV and this company. Right from the start, water was pouring all over the floor from near the toilet and sink, and the door wouldn't close. We contacted Brook immediately. Kevin came by the next day (only because he was already in the area) and said his driver had hooked up the water wrong. He adjusted a hose and tightened a screw on the door--but neither fix worked. We emailed again and again, but the company was "too busy" to help and told us just to shut off the water. That meant for an entire week we had to choose between no water at all or water flooding the floor. On top of that, the door never closed properly, so we dealt with constant noise, cold temperatures, and swarms of mosquitos. We paid a huge amount of money to be comfortable while working 14-hour days at an event and got the exact opposite. After the event, we asked for a fair partial refund. Instead, Brook offered 15% off our "next stay" (they already give 10% off for writing a review, so this felt insulting). After pressing again, she offered half off one night only, which didn't even cover fees. To make it worse, she charged us for keys her driver lost. In the end, we received a pathetic $48 refund on a $1,400 bill. When I asked for a phone call, they ghosted me completely. I never write reviews, but if this prevents even one family from going through what we did, it's worth it. Avoid this company at all costs.

    Travel America RV Center - Sliding door that came apart just from driving. Owner knew it was an issue, said it "was fixed like 5 times already"

    Travel America RV Center

    (6 reviews)

    DO NOT RENT FROM HERE!!!…read more I recently had a terrible experience with RV #14. A $3200 week long family vacation became pure hell on wheels. After voicing my concerns below to the owner, her solutions were A. Drive back 5 hours and swap out the RV for a far smaller one; or B. Cut our long planned trip short, eat our money on the camp site and theme park reservations we had and she would give us a refund just for the rental. Was not willing to bring another RV to us, which given the cost of the rental doesn't seem like a big ask. Very apparent we were inconveniencing her by letting her know of all the issues with the RV. Issues: - Bathroom door divider broke off the hinge 1 hour into driving. - Rear Interior Tire blew out 2 hours into driving (Emergency Services said it could of been avoided with proper inflation). - Black water tank was still full upon initial hookup. - Toilet backed up due to very old feces build up. - The TV wiring was all disconnected. - AV system not properly hooked up. - Left outside awning speaker blown out. - No Direct TV installed despite being advertised. - Greeted to filth underneath the slide out after extending. - Wheel alignment was messed up out of the gate. - GPS Informatics Unit's USB kept disconnecting and reconnecting. Also does not charge phone. - Door to the slide-out pantry next to the fridge was jimmy-rigged together; Did not hold up within the first day. - Bunk above the drivers seat smelled like mold. - Zone 2 of the AC (Front Cabin Area) seems to need Freon. - Due to the tire blowout, the slides wiring was damaged. Lost a day waiting for a mechanic. - Filth every where, the wall between the pantry and bathroom had brown stains all over it. - Owner purposely disconnected the leveling jacks, making for an unleveled experience on site. - External side marker lights were inoperable prior to the tire blow out. Warning: The mechanic who fixed the slide-out warned there are a lot of disconnected wires underneath the RV that were purposely disconnected. He said he had not seen a newer RV in such disrepair before. Even if the owner wants to reconnect the leveling jacks, he doubts they would work due to no fluid in them and poor maintenance. DO NOT RENT RV #14 (Largest C class she has) About the owner: - Customer Service is not her pedigree - Relies on you watching her terrible videos for operation instructions instead of taking the time to personally walk you thru the RV. - Makes up pricing on the fly. - Rude - Did I mention rude? Insinuated my wife dyes her hair for no reason what-so-ever! *** Anyone who sublets their RV's to her be leery. She does not take care of your vehicle as she claims to. Our trip was a test run to purchase an RV and possibly use her for consignment. She gave us a load of BS about how she takes care of them like they are her own. I'd hate to see how she treats the things she owns. I am glad this miserable experience occurred though because I wound up not going the consignment route. Had I had done so , I would be taking her to court if I found out she had not cared for it like she hadn't for my recent rental.*** PS: They have two accounts on Yelp! for some reason.

    Took them TWO years to answer a YELP message, LOL, whatta joke ! Good luck people !read more

    Hi-Way Campers

    Hi-Way Campers

    (19 reviews)

    This is my first time ever writing a review, and I hate that it has to be a negative one…read more Unfortunately, our experience with Hi-Way Campers, Inc. has been nothing short of horrendous. When we bought our camper three years ago, the service at purchase was great. However, everything went downhill once our trailer required extensive service. For the past eight months, we haven't had our camper as it has either been at Hi-Way or at Lance in CA. During this time, we've encountered the worst customer service we have ever experienced. The service manager, Yvonne, has been rude, dismissive, and even told us to take our business elsewhere. Our brand-new Lance trailer needed a complete floor replacement (manufacturer defect), which led to a series of miscommunications and unreturned calls. Eventually, our camper was transported back to the Lance manufacturer in California. After seven months, we were notified that it had returned to Connecticut. When we went to pick it up, Yvonne merely handed us the keys without even walking us to the trailer. Inside, we found a cabinet door on the floor jammed under the broken bedroom door, a damaged kitchen counter, and the trailer was filthy, inside and out. Understandably agitated, we approached Yvonne, who said "Have a nice day. Find another Lance dealer". After liaising with the manufacturer again, we finally picked up our camper today, vowing never to return to Hi-Way Campers, Inc. Yvonne once again simply handed me the keys telling me to find it on the lot. When I pressed her for paperwork telling her we will not be replacing the kitchen counter at Hi-Way, she gave me the entire file (her originals?) and said, "Good." I must add that Lance has been decent to deal with in the final hours, and they have provided us with a different repair facility in order to complete the rest of the unfinished work. They will be sending the countertop to them directly. It's shocking how many reviews mention Yvonne by name--she is the face of their service department, and they should be ashamed to employ her. Avoid Hi-Way Campers, Inc at all costs, or hope that you never need servicing.

    Just completely stay far away from this company, you'll be happy that you did. Like a used car…read moresalesman, after you leave the lot, you no longer exist. The simply refuse to do service work except for the rare few for appearances. Not sure what the Service Manager holds over the head of the owner but apparently she runs the business, not him.

    The Camper Guys - rvrental - Updated May 2026

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