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    Long View RV Superstores

    2.9 (58 reviews)
    Closed • 9:00 am - 5:00 pm

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    6 years ago

    Avoid at all costs. Worst title clerks, worst customer service. Once you buy from them it's "Good luck, we do not care."

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    9 years ago

    Great service. Wonderful staff. Bought my first TV and looking forward to seeing the nation.

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    9 years ago

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    Page 1 of 2

    Ask the Community - Long View RV Superstores

    Review Highlights - Long View RV Superstores

    “I had excellent service with Al who sold me my camper and with John who showed me how to use everything in the camper.”

    Mentioned in 7 reviews

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    Cruise America

    Cruise America

    (6 reviews)

    The quality and age of the rental RV's !! The RV we…read morerented had 132,300 miles on it and it rattled and shook on every bump on the road. It took the 1st 20 miles to get rid of the flat spots on the tires from sitting a prolonged period of time. The Auto shop that we used to rent the Cruise America RV from stated that the septic tanks were drained from the last use which was false. We parked in a private driveway and used the facilities in the home for all but evening number 1 relief 5 or 6 times in the 3 days we rented. When I drained the septic tank at the end of our rental... I drained out almost 10 gallons or putrid raw sewage into 2 ...5 gallon buckets. None but a few pee's was ours. Thanks Nelgions !! Additionally we were charged $50 for propane for 3 nights of mild heat put into the unit at night. I was informed we used 40 or more gallons of propane?? B.S. !! That's like 5 twenty pound gas grill tanks. We used minimal heat in 40 degree nights. Last but not least ... the engine was a dog and sucked down gas at a rate of less that 6 mpg at a constant speed of 65 mph... TERRIBLE !!! So, in my opinion, I would not use this particular franchise facility to rent my cruise America RV. I would look elsewhere, and before you decide to drive away, check the condition of the RV with a test drive down the road which I failed to do. You may find that before you spend your money. You certainly don't want to drive this particular RV, for any particular distance. I went 467 white knuckle miles. No Thanks.

    My advice....DON'T LEAVE HOME! We rented a 25 foot unit for a trip to Florida. The trip would…read morehave been better if we were riding as unsecured freight in the rear of a tractor trailer. The Rv was shabby, looked very old and drove and rode like a tank. It was impossible to sit in any of the passenger seats and enjoy the ride or do anything else. Driving it was like trying to stay on a bull for 8 seconds but in this case it was trying to stay in your lane. this was the biggest mistake we ever made. Needless to say our vacation was ruined. Now I know why when we called ahead and asked if we could see the Rv before picking it us we were told NO because "it had been sanitized". Well when we picked it up it had sanitized dust balls on the floor.

    Cruise America Motorhome Rental & Sales

    Cruise America Motorhome Rental & Sales

    (1 review)

    I rented an RV for February vacation 2021. This place was horrible! When I arrived they showed me…read morethe RV and it was filthy! It was covered in dirt and salt. When I asked why it wasn't cleaned I was told it was "too cold out and the water would freeze", however there was an entire car lot of used cars as well as other RV's that were shiny and clean. I had been told on the phone that I could leave my car at the parking lot while I was away and would need to pay a fee for the parking. When I arrived I was told that I had to pay cash for the parking. I had requested ahead that the RV be "unwinterized" so that I would have water and be able to use the bathroom. When I was picking up the RV I was told that I needed to fill the water tank myself. I told them I was leaving right from there and had no place to fill it up I was told to do it at the camp ground I was going to. However- NOT to use the bathroom in the RV unit I had water. Seriously?! This was February mind you. So I asked where the hose was to fill the tank, I was told they didn't have one and I could "ask to borrow one at the campground" WHAT?! This is what I was paying for? I arrived at the campground late that night, of course no one was around and I could not get a hose or water. This was my first time renting or using an RV mind you. I was filthy from just getting out the cord to plug in the RV it had so much filth on it. The rear view mirrors were not even useable until I cleaned them. My daughter and I were so miserable we called the company the next day and initially were greeted with significant sympathy and desire to fix things. Within a very short time that changed. I was treated rudely and disrespectfully. I asked to have my car keys left for me to get my car as I would be returning that day instead of keeping the RV for a week and they refused to leave my keys!!! I couldn't believe it. I was so dismayed by this I sent a complaint to the company and asked for my money back I never received a response. STAY AWAY they are thieves and terrible business people!!!!

    Pete's RV Center

    Pete's RV Center

    (51 reviews)

    i stopped in while on the road because I was having an issue with my sway bars. Nick at the service…read moredesk didn't hesitate to come outside and help me. he not only fixed the problem but made sure I understood how to do it correctly for the next time.

    UPDATE: I appreciate Pete's response to my review, but I want to clarify that my concern isn't with…read morethe service advisors or other employees I've dealt with personally. Many of them have been pleasant and helpful, and I also understand that RV warranty repairs can take time because dealers have to work through manufacturers for approvals and parts. My concern is the number of repeat repairs I've experienced on a relatively new RV. Last year, my generator exhaust tailpipe actually fell off while I was driving. I then spent approximately two weeks trying to get the repair covered, and initially I was told I could be responsible for the cost because it had fallen off while driving. Ultimately, Jayco and the generator manufacturer worked with me to get the issue addressed. The generator later required additional service, and now, roughly a year later, I am once again having the generator exhaust/tailpipe system repaired, this time by another dealer with assistance from the generator manufacturer. I don't expect an RV to never need repairs. What I do expect is that when something is repaired, particularly something involving the generator exhaust system, the repair is performed correctly and lasts. That's the reason for my original review and why repeated repairs on such a new RV have been so frustrating.

    Long View RV Superstores - rv_dealers - Updated September 2026

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