After 25 plus years in the garage, my beloved 1952 MG TD was in serious need of help. I had…read moreexpected it to be my retirement project but the restoration was beyond my ability. The issues were numerous and required a wide range of expertise to address. Just a few examples include the engine, which had seized, the upholstery, which had been completely destroyed by mice, the convertible top, which needed replacement, and the gas tank, which had rotted out. Enfield Auto Restoration is nearby and conveniently located for me. They were, therefore, an obvious first choice when searching for a restoration shop. I initially met with Ray, the owner, to discuss my car and get a tour. I was very impressed and actually amazed at some of the work they were doing. It was a complete shop that included separate areas for for such things as upholstery, paint, metal fabrication, and wood. One of the first things that they worked on was the gas tank, which on my car is on the exterior. They were able to cut out the bad area and weld in new metal that they had shaped to the original curved contour. In the end, it was a perfect job. My car remained there for the rest of the winter while they addressed the other issues, typically moving around in various sections of the shop. My MG is now back on the road and I'm very happy with the results, especially after all the years it spent in my garage. With regard to the billing, the bills typically came once a month by mail. Each bill included an itemized list of parts and materials, work performed, man hours and labor cost. In some cases, they also included photographs of the work. The billed hours always seemed reasonable for the work preformed. I also know that they keep careful track of the time spent on the job. Each technician clocks in and out on a computer when working on a particular car. I would recommend Enfield Auto Restoration. This is a friendly and honest shop. It is owned and operated by real car people. I would also be remiss if I didn't mention Rick, the shop manager. On more than one occasion, Rick exceeded my expectations when it came to customer service. Thanks Rick!

Loving my 72 Chevy Cheyenne that they completed for us. They had a big clean up job after another…read moreshop left us hanging. Rob especially really put his all into making her perfect and exceeding our expectations. The shop is very organized and professional. They take the time to explain things and work to make sure everything is perfect! A big thanks to the entire team!

Jack is a fantastic person to work with. I've been doing business with him for years now on…read morecountless vehicles. There's no one better than Jack!

Jack Gravell. The man, the myth, the legend. I have had him do 3 separate leather repairs on…read morecouch's. And multiple auto leather repairs. He is professional and an expert in his craft. He exceeds my expectations and I've been very pleased with his work and would recommend him for any furniture, leather and or vinyl repair/restoration. He is excellent! Steve C.

Very pleasant to deal with. Always back up their installations if there's any trouble, no questions…read moreasked. Everything I've had installed has been perfect.

Attention to Detail installed a tonneau cover on my new pickup. The installation was completed in…read morethe time advertised. The finished job was a flawless fit. The price of the cover with installation was well worth it. The staff was easy to work with whether it was over the phone or in person. Their own warranty was a very nice surprise. I can easily recommend them for your truck upgrade projects.

Martin did a fabulous job on the interior ceiling repairs on my BMW. He was very friendly and let…read moreme know exactly what was needed. Great find locally here in West Springfield.

Have a 2006 Lincoln LS that needed a new headliner . It was particularly challenging because of the…read moreaftermarket sunroof I have . Martin did an excellent job and would recommend him to anyone.

I called Soft N Cushy because I wanted to have a manufacturer's roof rack installed on my minivan,…read morebut the dealer wouldn't do it. Soft N Cushy gave me a reasonable quote and an appointment the next morning. The job was completed with no problems.

DO NOT RECOMMEND!!!…read more I went to an installer that was highly recommended by DePaula Ford--the same one they use. Before the work started, I went over everything in detail. I showed him my current car (which I was selling) and explained exactly how I wanted the leather seats in my new car to look. He personally inspected my vehicle, including the backseat, so there was no confusion about what I wanted. When I got my car back, the back seats were not done the way I had clearly specified. I brought the car back and explained the issue, but instead of addressing it, he argued that the work matched what I had requested. I reiterated that this was not correct--we had provided photos and he had even seen the original seats in person. On top of this the dealership, de Paula did not do anything either. DO NOT RECOMMEND!! DO NOT DO NOT!!!

I have had many jobs performed here over the last several years and the work is always perfect and…read morewell worth the occasional wait . His shop is always booked because he is the best at upholstery ,convertible tops & more . I wouldn't go anywhere else .

They will NEVER call you back. I've been waiting and calling him for months now. Great at excuses...read more

I was told that Chad the owner was good, there is a reason I drove over 1.5 hrs to CZ's. It's…read moresimple he is the best. I like that he is a car guy. I don't trust my car with just anybody, but he treated my car like it was his own. Thank you sir

I just had my bow style headliner put in my 63 impala Joe is a great guy had it done in a day I…read morewould recommend this place for your upholstery needs

My 2006 Mercedes had a floor mat that started coming apart, and fraying. I brought the floor mat…read moreinto these guys off of a rec from my dad, who had good experiences with them. They immediately took the floor mat to their guys in the back, and I chatted with the owners in the meantime, who happen to be super cool, and extremely talented in their field. 15 minutes later, my floor mat looked brand new, and they didn't even want to take my money. They've made a customer for life, and I can't recommend them enough.

Beware of this shop I took my car for a seat bottom repair and they totally messed up the seat..it…read moreisuneven to the right..a d charged me 250,and 280..it is a mess and I am in pain because it is my only car..I am on limited income and will have to have this mess fixed by someone else.they didn't offer a refund ripped off.

Big Daddy's is now Custom Upholstery with the same phone number (508) 360-8356 westbound on Route…read morenine. They transformed the headliner on my 2006 BMW hardtop and it came out great. They did a two-tone job identical to my interior and it looks beautiful! Thank you so much George, Katilyn and the crew!

A++++ for Big Daddy Upholstery. Updating my 2000 Porsche Boxster and needed seat covers. They…read moredelivered big time. Great service, workmanship, and price. Will completely change the appearance of the cars interior. They were in constant communication even when there was a slight delay. So so impressed by their service. Would highly recommend to all for your custom leather needs.

I haven't given a bad review in a very Long time. "If you don't have anything good to say, say…read morenothing". Unfortunately I do take responsibility for this problem, I had a choice not to patronize this business. The short version, they had my boat ( small 14.5' Lund / 25 hp Mariner) for spring prep. Properly winterized late last fall and stored out of the weather. When I dropped it off "Mike" said, we can start on it this afternoon. I said no rush you have several weeks to get the job done properly because I am going up to the Canadian boarder for our annual fishing trip. If it needs any thing make it proper and give me a call. On the third week Mike called saying they weren't able to get to the boat! Stories, dawg died, dawg ate my cmptr , etc. not interested in stories. Promised the boat would be proper. (Btw I was out the area on work for five weeks) When I came back home I was going to pick it up, but again "Mike said it would be done Saturday, I said no leftovers must be proper. When I picked up the boat the technician said it was perfect. Just spring maintenance. Several hundred dollars, ok as long as it proper. Now I was in a jamb, no time for a "sea trial". Hope for the best. Oh well. Needless to say, engine never started, dead trolling motor battery, battery charger smoked. Unbelievable, you can't make this up. Biggest thieves and liars I have seen in 40 years. I only went there out of sentimental consideration. We grew up around the corner from them and my Pop took us there as kids growing up a long time ago. All Mike had to do was give me the truth and move the boat to someone who would do what was agreed too. There was plenty of time. It's not about the money, I paid and was willing to pay whatever it turned out to be. My Bad. Beware, not honest, not a decent establishment. Stay Away. The worst. I had to post this. Hopefully this will not happen to anyone else. Regards, Jerry G

I purchased a Monterey from them in 2018. They have always helped me with ANY issue that we had…read more They're service guy Mike is fantastic and always returns your call. The boat is amazing and we're so glad we have it!