Absolutely horrible experience with this company. Charges were literally TRIPLE the expected rate…read morefor a tow and store overnight. The owners were not in the least bit receptive or willing to offer a reasonable fee for their services, as if they are above the law or any sense of fair trade. Apparently the police dept uses this company for towing services so apparently they feel they have contracts "locked in". They clearly demonstrate price gouging and even discriminatory practices. Beware of this company and stay far away for your own good.

My extended warrenty sent my Jeep there. The shop agreed to do the work on the Jeep and a price. I…read morehad a $100.00 deductable. When the Jeep was done the owner Kurt called and said I owed them more money. He did extra work without my permission and tried to charge me extra money for labor. Then when I told him I wasnt responsable for the labor he threated to take the part of the jeep and put theold blown part back in. And he also refuse to take a credit card for payment. KURT Neligon is a horrible bussness man

5 stars isn't high enough. I called after my black tank clogged. They told me to come in right…read moreaway, they spent over 2 hours cleaning out my tank. My service dog ‍ and I were very comfortable in their lounge area. I've used 2 other RV repair facilities in Massachusetts and Connecticut that couldn't handle simple repairs. I will definitely coming back to Long View again.

Made a big mistake buying RV here service dept very rude had better service from dealer across the…read morecountry that I didn't buy my RV from They couldn't fix a warranty issue told me I had to come back in spring made appointment then they take walk ins ahead of my appointment

Oh my gosh, pleaseeeee change your voice recording. It makes me not want to call you guys, LOL…read more As a customer, however, I was greatly pleased with my new camper purchase. It was fast, easy, and somewhat painless. I do find that some of their addendum prices are unnecessary and expensive, however, but because they are the only place in the area who sells this kind of equipment, I felt compelled to purchase before I lost my camper to another buyer. While I had zero buyer's remorse, I was annoyed at the process of getting a loan, as I was told on the phone that I would have zero issues and then come to find out, that is "never the case"... I would recommend them to others, but I think it is because they are the only vendor around this area; not because I think they are supreme...

Is it possible to remove a star? Traveler beware !!! Bait and switch owner. Promised in writing…read moreout the door price. Drove 200 miles to purchase a brand new trailer with Cash in hand. Tried to add 2500.00 fee never mentioned in any negotiation.. Rude, obnoxious, just a bad person to deal with. There's a right way and a wrong way to deal with customers. unfortunately the owner only knows the wrong way in my experience. ​

This was an experience I would not trade for the world. Clean, organized, personalized, comfortable…read moreand fun! I can't wait to have an excuse to rent from Brian again!

We decided to take our 2 young kids camping for the first time and came across Kindlewood Camping…read more The Jayco Jay Feather camper was perfect for a family of 4. It was clean and well stocked and was large enough that we didn't feel on top of each other. Brian was a pleasure to work with. He was very responsive and made the entire experience seamless. We definitely plan to use Kindlewood Camping again.

We had a major leak in our outdoor shower that ruined the entire back end of our camper!!! This…read morewonderful repair shop not only did extensive repairs to get it back on the road but they did it in less than a month and gave it back to us before our beginning of the season Memorial Weekend camping trip. They were courteous their work was impeccable and he was very honest about little things that we could do ourselves and save us some money as we were already having to spend quite a bit of money to do most of the repairs. Finding an honest and wonderful repair shop is not easy in today's day and age but these wonderful people took amazing care of us and our camper! I highly recommend if you ever need work done on your RV or camper to use them!

Everyone here is helpful, knowledgeable, and skilled. They checked my boat trailer for road…read moreworthiness, installed new submersible rear lights, and provided excellent advice. The timeframe and pricing were reasonable. Highly recommended.

I rented an RV for February vacation 2021. This place was horrible! When I arrived they showed me…read morethe RV and it was filthy! It was covered in dirt and salt. When I asked why it wasn't cleaned I was told it was "too cold out and the water would freeze", however there was an entire car lot of used cars as well as other RV's that were shiny and clean. I had been told on the phone that I could leave my car at the parking lot while I was away and would need to pay a fee for the parking. When I arrived I was told that I had to pay cash for the parking. I had requested ahead that the RV be "unwinterized" so that I would have water and be able to use the bathroom. When I was picking up the RV I was told that I needed to fill the water tank myself. I told them I was leaving right from there and had no place to fill it up I was told to do it at the camp ground I was going to. However- NOT to use the bathroom in the RV unit I had water. Seriously?! This was February mind you. So I asked where the hose was to fill the tank, I was told they didn't have one and I could "ask to borrow one at the campground" WHAT?! This is what I was paying for? I arrived at the campground late that night, of course no one was around and I could not get a hose or water. This was my first time renting or using an RV mind you. I was filthy from just getting out the cord to plug in the RV it had so much filth on it. The rear view mirrors were not even useable until I cleaned them. My daughter and I were so miserable we called the company the next day and initially were greeted with significant sympathy and desire to fix things. Within a very short time that changed. I was treated rudely and disrespectfully. I asked to have my car keys left for me to get my car as I would be returning that day instead of keeping the RV for a week and they refused to leave my keys!!! I couldn't believe it. I was so dismayed by this I sent a complaint to the company and asked for my money back I never received a response. STAY AWAY they are thieves and terrible business people!!!!

It was a midnight 911! 4 tow trucks couldn't help us! Eric called and told us what to do…read more We were towed to his place. This man up sleep to help us. He was having an rv show the next day. This was true professionalism! I absolutely would use this company again with out reservations. www.needgod.com

Service and staff are excellent Highly recommend their services. Service or storing work wellread more

I recently rented an RV from the Danbury CT location. I saw a previous review that didn't go so…read morewell so I think it's best I post my review as well. Fortunately, my trip went off without any issues. Erica, whom works at the rental office was completely upfront about everything. I was given an opportunity to view the vehicle prior to renting it. She thoroughly explained everything from the site hookups and fuel consumption down to stashing your valuables while away from the vehicle to lessen chances of being broken into and robbed. I drove 3000 miles and had zero issues. The rig I used was 31' and had about 11000 miles on it. We went over the vehicle inside and out to point out any damage prior to leaving and also how they would check the waste tanks upon return. I had my wife and three children with me. We stayed in Destin Florida at an RV park on the beach. So beautiful. Everybody had there own space to retreat to if needed. I would totally recommend this rental facility. Upon returning, Erica stayed a bit later on a Saturday to accommodate my return. We went over the vehicle and she refunded my security deposit after checking the vehicle for damage. Thnx for one of the best vacations I've ever had. -Ken

The RV was dirty when we picked it up. Swept, yes, however it did not look like any cleaning…read moresolutions have been used in years! We are returning it cleaner than we found it. All the seats/benched that were cloth were disgusting and stained! Couch was too worn, to the point where my 6 year old would fall through even when buckled up. I get its a rental but, come on! Use a shampooer for pete's sake! If we were not so locked into all the KOA's we paid for, and so far from home, I would have bailed on this rental. The whole thing shakes past 60mph. The steering wheel was so loose. The suspension is messed up and felt through wheel. On way back, the check engine light came on. The a/c sucks, its loud and leaks! The back room was always hot! Thank goodness we brought a fan. It rained and came through the shower and lights in the cabin. They claimed the outlets would work while driving without the use of the generator, I asked multiple times as my father is oxygen dependent. They lied. The cigarette lighters hardly worked as well, every few minutes we had to push the chargers back in. Way over priced and will NEVER use this company again! Good; The local office people were very nice and accommodating. It does not seem like Cruise America gives this local business what they need to maintain their fleet. Loads of cargo room, get 10% off at KOA, hook ups were good.