The good:
Pretty good, for what it is. Went here considering buying a car. The online listing they created did not specify that it was a "salvage rebuild" title (a previously totaled car), but they were up front about it once I got there to look it over. The salesman I worked with made every effort to appear the opposite of pushy. He was polite, and patient.
One of the mechanics there stood out to me as very genuine, and offered input and advice which to all appearances, was real and intended to help me. One other mechanic I interacted with briefly, was also helpful and friendly, despite a language barrier.
For the indecisive, they offer to rent the car to you, and if you buy, they count the rental fee as a payment on the car. This does have a chance to trapping the buyer into the sunk cost fallacy, but can still be a nice way to try it out before buying.
The bad:
The salesman was indeed a salesman, in every sense of the word. He was pressing me to sign two pieces of paper before I had decided to buy. One was an acknowledgement of the title status, which is fine. The second, though, was at the very least a letter of intent. It declared that I was going to buy the car. I hesitated at that one, and he pressed. When I still refused, he dropped the matter. We went for a nice long test drive. However, he sensed the sale slipping away, so he got more pushy. Then he made a mistake. He lied to me. He indicated to me that he would only be making a couple hundred dollars on the sale. I knew exactly how much he originally bought the car for, and what repairs he had done. Either the damage was much worse than he indicated, or his profit margin was a LOT larger than he indicated.
Honesty is hard to find in this business, but that's still disappointing. However, One last good thing, after I pretty much declined the sale, the salesman still gave me a ride home. That's nice to see. read more
