Sold me a car with a broken and rusted frame . Modified exhaust and lied. Stalled on the Warrenty…read moreprocess so they wouldn't have to fix it. watched be strap my baby in an unsafe car. Just got a report that the car is not safe for the road. Structurally damaged. They knew this and sold it anyways. BUYER BEWARE

VEB is an excellent place to purchase your auto. We recently took our 2014 Toyota Sienna to a…read more Toyota dealership, and all of the work VEB claimed they did was done well. Also, there were no other problems with the vehicle. Hector answered every question, handled all of the paperwork, made things as smooth as possible, is the man to see, and the owners are very professional as well. We are extremely happy with our purchase.

Buyer BEWARE!!!!! I…read morepurchase a 2018 Jeep Grand Cherokee, Limited with a V6 from them on 10/24/2025 which had 76,601 miles on it. They were so nice during the sale. When I got home, they hadn't completed my Massachusetts registration and the grace period for transferring the plate was almost expired. I found out the RMV rejected the initial title application because they calculated the sales tax wrongly. They attempted to charge me the higher Connecticut rate. Also, I found out they double charged me for several of the state fees. They claimed I needed to give them a separate charge for title and registration fees because they never included that in the sale for Massachusetts purchasers, but they WERE also listed on the bill of sale. In further review of the contract I noticed they charged me 199.00 for a "VIN Etch" service but I never asked for that nor did they physically etch the vehicle anywhere. I did some research and the service is desirable in high crime areas, but I also found out that Connecticut law requires them to PHYSICALLY etch the car if they charge for it. They claimed it was a VIRTUAL etch registration to make it easier for law enforcement to identify the car if it was stolen. I told them this was bogus. Even auto zone or other parts stores can identify the vehicle from VIN or License plate so surely law enforcement can find out the owner quickly. I told them they were breaking the law and after several phone calls and some hostile treatment they eventually agreed to refund that fee. They actually accused me of being hostile because I challenged the charge. They told me it is their standard practice so they scam everyone with this charge and make thousands of dollars a month doing it. About a week after buying the car, it immediately started throwing a P304 Code for cylinder 4 misfire and an auto start/stop error frequently which may be caused by the misfire. It turns out it had a bad ignition coil which explained the slight shudder when the engine started. After replacing the coil and all the plugs at a cost of about 57.00 for the coil and 82.00 for the plugs the code disappeared and the engine starts smoothly. You could see the number 4 plug was wetter compared to the other plugs. They likely knew about this issue and kept clearing the code so a customer wouldn't detect it on a test drive. While completing the paperwork, they told me they would take the car out back and service it. I assumed that meant top off fluids, do an oil change and other things that are customary when purchasing a used car from a reputable dealer. While getting ready to replace the coil and plugs on 4/17/2026 I noticed the anti-freeze was low and when checking the oil, it was just below the safe zone and looked black and sludgy. I have only put 2160 miles on this Jeep since I bought it because it is my secondary vehicle. I drive a Tesla daily. It would not use that much oil, nor would it look that bad. I had a 2012 Jeep with a V6 that had 260,000 miles on it that I sold in 2024 when buying the Tesla and it never used oil and never looked that black and sludgy. These guys never serviced the car and if I had driven it waiting for the mileage sensor to indicate the vehicle needed servicing, it could have seriously damaged the engine. Stay away from these guys or make sure you review your sales contract in detail and check to ensure they actually service the vehicle. I'm very upset with the after-the-sales experience, and I think they are fraudulent in their charges to customers.

STAY AWAY FROM HERE!!…read more Walked into the dealership in December and immediately felt welcomed. After test driving my dream car, everything felt good and did my own inspection of possible issues. Nothing major (or so I thought). Bought the car that same day and literally starting to go to crap weeks later. Called the dealership and Spoke to Tony(the owner) and said that it was impossible, they did their own inspection of the car! I began to tell him that, the fuel pump failed won't start, the backup camera failed, the whole radiator cooling system was mounted incorrectly and was freely moving around causing damage to the AC compressor and serpentine belt, the rear differential had metal shavings in the diff fluid, and to top it off, the parking sensors weren't even the correct ones that belonged on the car! So no backup sensors! OVER $6,000 WORTH OF PARTS AND LABOR!! I towed the car in and said that he'll take care of it was covered under there 3 month warranty. After 9 days of waiting the car is ready to be picked up. They only fixed the fuel pump and pushed everything else to the side. I told Sims that the other stuff wasn't fixed and said that Tony didn't tell him about it. So I tried getting ahold of Tony ask why wasn't the things fixed as discussed and he would duck my phone calls or either be out and would call me back. Never called back. So Now I'm stuck with all the headaches. They may have nice cars but anyone can polish a turd. Avoid them like the plague.

Amazing service with the customer in mine. Kevin, Ben and their team displayed exceptional service…read moreto my Honda Ridgeline. I've been on this planet for over 80 years and have had both good and bad experiences with various dealerships during my lifetime. This dealership is one of the very best that I have ever dealt with. They are dedicated to serving the customer. Very rare in our society. I highly recommend this dealership for all makes and models of vehicles. Thank you for a job well done.

Visited Eds Garage today for service. Greeted by Ed, Lane, Tom ,Kevin Joey and Roman. They check…read moreall the details and give you great service at Suburban. My wife and daughter got great deals there. Pete and Lane run a tight but friendly ship over there, and you really cant ask for more when it comes to a new car experience. Service at Ed's is top notch. Bruce Fox

After dealing with a number of car dealerships throughout the greater Hartford area and…read moreexperiencing all of the nightmares thereto appertaining (sleazy salespeople, bait and switch BS, sleazier sales managers and questionable pricing/loan policies) I got a tip from my mechanic to try these guys. What a breath of fresh air! Honest and earnest with no artifice these guys got me into the perfect vehicle for my needs and finances. Plus, they supplied the Carfax voluntarily. They let me take the car to my own mechanic who pointed out a few issues. They fixed them quickly and for free. Plus they threw in new brakes and a new battery. If you need wheels do yourself a favor and see Jay @ Canton Auto Exchange . You'll be pleasantly surprised at the value and service.

I bought my used car from them. They were great. They got me a fantastic low loan rate- even…read morethough my credit score was low. They were fair in every bit of my dealing with them. Nick was so nice. The cars are nice. I highly recommend this company. You won't be disappointed.

Ive been here twice now. My mom leases her Lexis and this is where we do our business. Staff is…read morealways friendly, we usually end up coming towards the end of the month which is the busy time so a little waiting is expected. Each time they did all the paper as fast as they could and we did everything in one day. This time we went with the RX350. We worked with Karan and Walter in sales and Al in finance. All very professional and helpful. I have no complaints doing business here and look forward to returning at the end of the lease. Thanks

I had made an appointment to see a car and I was driving there from 200 miles away, halfway into my…read moredrive they called to tell me the car sold earlier that morning so now I'm out 100 miles worth of fuel. If you are coming from a distance don't bother with this dealer, there is no guarantee they will have the car when you get there.