This was our first visit to Bubble Lounge & we were very pleased. More importantly, our dog was happy and looked great after grooming. The salon was clean and Kate & her staff were very welcoming. We will be returning. read more

We had been bringing our dog here regularly since they opened almost 5 years ago. This made this experience particularly disappointing. His most recent grooming was extremely uneven, with visible clipper tracks, areas on his belly cut unevenly, and bald spots behind his front legs. I've included photos so people can judge the grooming for themselves. What was even more disappointing was how our concern was handled. My wife called to calmly explain what had happened, and rather than having a productive conversation, the owner became angry, raised her voice at my wife, said our dog was no longer welcome, and ultimately hung up on her and canceled future appointments. Why not just agree that the ball was dropped and try to make it right with a long time customer? We've spent 1000s at their business in the last 5 years. I brought our dog back in person so the owner could see the haircut. We requested a refund of the $100 grooming charge. After some initial gaslighting, She ultimately refunded 50% or $50, explaining that the bath and nail-cutting services had still been performed. I think it's fair to mention that resolution. We understand that mistakes happen. What ultimately changed our opinion of this business wasn't just a bad haircut for our dog--it was the way a longtime customer's legitimate concern was handled. Unfortunately, after this experience, we won't be returning. The disrespect shown to my wife by the owner, and the way a legitimate concern about poor service was handled, is completely unacceptable and unbecoming of a customer-facing business owner. Good luck, Kate. read more

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Our pup always gets a great groom at the Bubble Lounge! The staff is friendly and kind to both dogs and humans!

Great job , great kind staff . Highly recommend ! Very happy with everything at Bubble Lounge . read more

The Bubble Lounge Dog Spa - Wonderful grooming . Caring and thoughtful staff . - Pet Groomers Near Me - Ramsey, New Jersey

I had such a wonderful experience today with The Bubble Lounge!!! My German shepherd puppy came in for a bath and spa treatment and he loved everyone! I love how everyone's laid back and how it's cage free :) Everyone was so kind and did such a wonderful job! We will definitely be back! highly highly recommended!!! read more

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Mars, my 7 yr old newly adopted Yorkie, was a guest yesterday at the Bubble Lounge. Not only is his haircut perfect, thank you, Danielle, but the entire atmosphere was so warm and nurturing and friendly. I knew he was in good hands. Mars can be a little finicky around new people, but he was so relaxed with the staff and even other dog. The Bubble Lounge provides wonderful service in an atmosphere that is cheerful, just what my little boy needed! We shall return! read more

The Bubble Lounge Dog Spa - Mars after his grooming at The Bubble Lounge! - Pet Groomers Near Me - Ramsey, New Jersey

Becca S is AMAZING! We just had our first groom with Beeca today and my puppy (maltipoo) had the best experience ever! This has been a seamless appointment start to finish. My boy was so comfortable there with the groomers and the environment. We are so glad we found this location and so blessed to find Becca I highly recommend this location for puppies to get acclimated to grooming and have a positive experience. Can't wait to return! Thank you again Becca S read more

The Bubble Lounge Dog Spa - Puppy - Pet Groomers Near Me - Ramsey, New Jersey

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First time with our new puppy , she was so scared but they comforted her and make her feel at home . They also took care of our other dog as well . Both are not fans of grooming read more

I have tried so many groomers for my poodle. Finally found the one and the best!! Thank you!!

Can't say enough about Kim and her team. My Fudge (13) went in looking like a bad hangover and came out like a champ! He usually doesn't like being washed and groomed but today was different as he's had a smile on his face ever since I picked him up. His coat is clean, shinny and smells great. Teeth cleaned and paws nice and soft! Highly recommended!!! read more

The Bubble Lounge Dog Spa - Pet Groomers Near Me - Ramsey, New Jersey

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My dog loves it there. The entire staff is friendly and treat you like family. I would recommend the Bubble Lounge to anyone who has furry families. read more

this was my puppy's first grooming appointment and he loved it! Christina listened to my preference for him to stay a "little scruffy" - I couldn't be happier! read more

The Bubble Lounge Dog Spa - Pet Groomers Near Me - Ramsey, New Jersey

Bubble Spa is amazing, the groomers are gentle and very skilled. Our pups are always happy when we come to pick them up. Pricing is very fair and they take their time doing a good job. read more

My Hendrix and I are in love with Natalia and her talent! So happy she decided to open her own business! After a previous bad experience with another groomer, she fixed my baby up so well. His fur mats very easily and he's pretty temperamental about grooming but she handles him so well and he's actually happy to see her each time. He leaves so soft and smelling so yummy! We drive 30 mins just to see her and it's beyond worth it! You can totally trust your fur baby in her hands. read more

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The Bubble Lounge is the cutest pet salon there is! Natalia has been groom my dogs for years and I wouldn't trust anyone else with them. My Maltese can be a little difficult since she was a rescue but since going to Natalia she loves getting groomed and looking beautiful! You will not find any place else that can make your fur baby look more beautiful and feel safe! We have another rescue who is very scared of pretty much everything but when we take her to Natalia she is completely calm and feels safe and loved! The Bubble Lounge is 5 stars and more all around! read more

From start to finish- this is the place to go for four legged friends! Very accommodating to an older dog- and he smells amazing! We will for sure be back!! read more

Started taking my Pomsky, Atlas for grooming and the place is so cute and conveniently located on Main St in Ramsey. Walking in, it didn't smell awful like some dog places. The environment is bright and cheery all the dogs were happy and nicely cared for. They did a good job on Atlas' grooming, he was clean and smelled very fresh. His coat was extra soft and they used deshedding shampoo. The groomers were all super friendly and helpful and the price was reasonable. My prior groomer raised the price too high. I highly recommend this place for dog grooming! read more

The Bubble Lounge Dog Spa - Atlas was groomed! - Pet Groomers Near Me - Ramsey, New Jersey

If I could give the bubble lounge 10 stars, I would. Simply the Cutest place, Natalia the owner does an amazing job, atmosphere is great, I have a great Pyrenees mix with boxer and he's over 125 pounds and the way she handles him is truly amazing. I also have a border collie mix with Australian Shepherd who needs to be trimmed, and her work is fantastic. They always come back smelling and looking amazing, especially since my great Pyrenees has sensitive skin. The ladies there are professional and knowledgeable, would not recommend going anywhere else but the bubble lounge! read more

The Bubble Lounge Dog Spa - Pet Groomers Near Me - Ramsey, New Jersey

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The Bubble Lounge is great for my 12 year old Briard!! She has long black hair and always come out looking stunning. They are able to do her quickly which is so important for an older dog and she actually likes them! She is wary of vets and groomers but they get all excited when she comes and that is what works for her personality!! I could not be happier read more

They're always smiling and super friendly when we bring our baby girl Valli over! Valli loves it too!

The Bubble Lounge did an amazing job on my girl! She came out looking adorable, super soft, and smelling nice and clean. I've never felt more welcomed and at ease going to a groomer and I think that my dog could sense that and felt the same way! What a wonderful staff!! Highly recommend. read more

I thought this was groomer for my dog but was mistaken. I was a loyal customer traveling over 30 minutes to get to this shop to get my dog groomed and I always tipped 25% for the services. They just raised the prices even higher and you still have to wait more than 2-3 weeks to get appointments. I was travel this weekend and wanted my dog to look nice so I had to wait 3 weeks for an appointment for Friday morning. Unfortunately my wife got stuck in a little traffic and was 10 - 15 minutes late. When she arrived they rudely told her the appointment was canceled and would not make an exception. They could have told her the policy and said since this is your first time ever being late we'll make an exception. No way, why treat a good customer nicely, just be mean and send them away!!!! Lousy way to treat a loyal customer. We will never bring our dog again. Luckily we found another groomer closer to our house that fortunately took our dog the same day and did a much better groom and for less $$$. They got a 50% tip, 5 Star rating and my loyal business in the future. I do not recommend the Bubble Lounge read more

This place does not cater to puppies who may be nervous their first time being groomed. I would not waste your time. We found another groomer who was willing to work with nervous puppies who actually laughed at the Bubble Loungrs excuse for not working with our puppy. Iy is natrual for dogs to be nervous being groomed. Don't waste your time or money here. read more

Outstanding service! My dog Brady never likes to go to a groomer, and this is the one grooming service when he comes out looking perfect, smelling perfect and he doesn't even shake like crazy the way he did when I brought him to other groomers. They don't sit the dogs sit under dryer. They don't over schedule and call for pickup exactly as stated. Brady is a 14-year-old golden retriever mix with a gentle personality, he was always afraid of groomers, he is not afraid here, they treat him with extra special care. I am so grateful to have found this place. read more

We love it here! Very attentive and ask us every time exactly what we want done. The owner is passionate about what she does and knows her customers. Minimal grooming time, which is amazing and makes us feel so much more comfortable with our small anxious dog. I recommend anyone in Bergen county come here; we know that our yorkie Rex is being taken care of here every time. read more

If you love your pet, this is where you take them! This salon is absolutely fabulous and the groomers have so much talent. Most importantly I felt like my pup, Alexia was in good hands. Usually whenever I take Alexia to be groomed, she returns to me shaking and jumping into my arms. However when the owner, Natalia brought Alexia out to me... she was happy as can be. I can really tell the groomers have a genuine connection and pure love for animals. This is what really stuck out to me the most, and will for sure make me return. read more

Called a week prior to my appointment to confirm how much my dachshund would be to get a grooming and they quoted me $60. When I picked him up today the charge was $75. When I said I was quoted something else she gave me attitude and said no every dog is different. There's apparently mini grooming and full grooming which I was not told over the phone or when i brought him in and being a first time customer I would've hoped they would've discussed it with me prior to leaving him with them. Just disappointed. read more

I made an appointment for my special needs maltipoo with Natalie the owner of the Bubble Lounge Spa in Ramsey to be groomed. I also went to the shop the same week to introduce myself and explain my furbaby's condition. At first the owner, Natalie seemed to be responsible and knowledgeable. I was excited to bring my maltipoo to get groomed.. I confirmed the morning before. I had to deal with 17 traffic but still got there 15 minutes early and waited for our appointment. The doors were locked so I called to say I'm at the shop but there were was no answer. I waited an additional 30 minutes. No one showed nor did I get any phone calls to reschedule. I left a message that evening saying I was annoyed that no one tried to reach me and that it was rude and truly unprofessional. Emergencies happen all the time and I understand this more than most being caregiver to both my elderly parents. A phone call is still needed and would have been greatly appreciated . I left an message saying how annoyed I was and even said I wouldn't trust them to touch my furbaby after showing me, a new client, how unprofessional the situation was handled. I finally got a call this morning saying her staff tried to reach me two times and that I was disrespectful and rude and she would not take me as a client. This is the my first impression of this business. I do not recommend! read more

One star is too many for the Bubble Lounge in Ramsey !!! I waited 8 weeks for my 9am appointment. When I arrived to Ramsey the road was blocked and I was detoured - I called prior to my appointment to let them know the road was closed and my ETA was 9:10, I was told if I arrived after 9:15 she would not be able to groom my dog. I arrived to Bubble Lounge at 9:17, Natalia was not even there, she came strolling in with a Starbucks in hand at 9:20 and she proceeded to tell me that she would not be able to groom my dog. She then acted like she was giving me a gift to when she rescheduled for two weeks out. While I was driving home, I reflected on Natalia's behavior and was compelled to call her to let her know I was extremely disappointed on how she handled the situation. She proceeded to tell me that she would be putting my dog and all her other dogs at risk today if she took me late and that she lost out on money for her family. I told her she could have said to me, I do not have time for the full groom, I will do what I can - I would have paid for the full appointment!! She then proceeded to tell me that I am not in the industry and don't know how it works, to which I responded you have no idea what industry I am in and I told her she is a very Green business owner, and she should have never let me leave so unhappy - yada yada yada - basically, I cancelled my appointment and then she proceeded to tell me I am not welcome at her salon. There are tons of Groomers in the area and she clearly has no understanding on how to be a business owner - Good Luck Honey, you will be closed soon!!! read more

The Bubble Lounge exceeded all of my expectations! After having a horrible experience at another place, taking my dog Charlie was nerve wracking. When we walked in, we were delighted with such a positive atmosphere. My dog and I were first greeted by Kimberly at the desk. Kimberly was very polite and helpful when it came to our appointment. Besides the wonderful customer service, the grooming service was also a pleasure. I have never had my groomer go the extra mile like Natalia did for Charlie. You truly get every penny you pay for. With the service, you receive one on one care for your dog on top of time and dedication you can't get anywhere else. Charlie was anxious after his appointment but has never seemed more like himself after his appointment with Natalia ( the owner ) She truly treats every dog like her own. My dog feels so comfortable at the Bubble Lounge and I feel at ease knowing Charlie is in such great hands while being groomed. I won't be going anywhere else! The Bubble Lounge exceeded all of my expectations! read more

Actually, I give No Stars! They went against my instructions. I brought my dog with "written" instructions not to shave any part of his body because he was especially sensitive on his underside, his penis and the anal and perineum (area surrounding the anus). All I wanted was a bath, drying, brushout, ear cleaning, nail clipping. When I met the groomer, I gave her the list and also told her not to shave or cut him in any way. I reiterated the list. When I picked him up he looked good from the top. When I got him home and he was whining and licking himself, not able to walk 10 steps without laying down to lick himself, I saw he was shaved... his penis his tummy, his anal and perinum. My instructions said to leave his tail natural yet when I went to pick him up she then told me she thinned out his tail. If there was a problem that had to go against my instructions, she should have called me and asked permission. I would not have given it My poor fur-baby is on pain meds because they went against my instructions. read more