DO NOT GO HERE! I stopped by yesterday and asked the owner (who has never been friendly in the past but I still continued using her) if she had time to trim my puppies face. She looked at me (in front of another client) and said "Do I look like I have time?". Meanwhile, she had told me last time to come back when she was less busy and she would do it. She then continued to say, "Obviously I'm super busy during the holiday season..." so I left. Regardless she was just plain rude and I was not shocked as she is USUALLY (98% of the time). When I got home, I had an incoming call from the dog spa. I answered it to this woman (the owner) yelling at me telling me how rude it was of me to stop in like that and how embarrassing I looked in front of another client!!! WHAT! I was shocked. I made it clear to her that I was simply just asking and she continued with the rude comments. In the end, I told her that I will not be coming to her anymore and instead of a NORMAL response from a shop owner who should value clients she says, "good. I already took your dog off the list." I mean WOW. Such a shame that this happened because my dogs cuts were always done well here. However I want my dog to go somewhere where they actually appreciate their clients and treat them with respect. So, to anybody who reads this please take my advice and bring your dog to a friendly grooming place with people who actually enjoy their jobs enough to make the experience a great one! read more