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Spring Valley, NY

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Pampered Paws Hotel and Spa

4.8 (22 reviews)
Open • 9:00 am - 10:00 pm

Services - Pampered Paws Hotel and Spa

Pet sitting

Pampered Paws Hotel and Spa Photos

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Review Highlights - Pampered Paws Hotel and Spa

“Note, it was during Covid so the owner, Dan, was kind enough to give me a virtual tour of the facilities.”

Mentioned in 14 reviews

Read more highlights

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We have been using Best Friends for the past 15 years and have never had a bad experience. When we…read moreonly had 2 dogs we used them for both grooming and boarding. Our only groomer has been Megan. She takes the time to listen to how I want my dogs to be groomed and even my rescue maltese, who had been extremely abused, actually enjoys going there. Megan took extra care to become his friend and he and she have become good friends. The work areas are clean and without an odor. They have doggie day camp and there are cameras so you can see what is going on at all times. I also appreciate that every year they require proof of vaccinations which is not always the case with other places we had gone to in the past. They keep their boarding areas clean and we were not allowed to bring anything from home that could contain fleas or ticks. Their hours are great (drop off at 8:00 and pickup by 7:00) which was very appreciated when I was working. Even though they were finished by 1:00, it was never a problem if I picked them up at 6:00. I now have 5 dogs and would never hesitate to bring them. If I had only one suggestion, it would be some kind of loyalty club. They used to have one for boarding (not sure if they still do) but it would be wonderful for grooming. After 15 years, it would be nice to receive something back. Perhaps every 10th grooming is free.

Over the years I have always had a very positive experience with the Chestnut Ridge Best Friends…read morelocation. The staff is super kind and professional and my dog always seems to enjoy the group play based on the video interactions. Best Friends has been super reliable and I definitely value their services, and will continue to use them in the future for any trips.

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**A Wonderful Experience at Bihari Kennel**…read more I cannot say enough positive things about Bihari Kennel! When our usual kennel had no availability for the holiday season (and we started searching way back in October!), I was scrambling for options for my 14-year-old Chihuahua/Miniature Pinscher, Bruno. Bruno isn't the easiest dog--he's a cranky old man with vision issues, on a special diet, and set in his ways. By chance, a wrong turn in my hometown led me to rediscover Bihari Kennel, a place where my family had boarded dogs over 45 years ago. From the moment I reached out, the staff was kind, accommodating, and so understanding of Bruno's needs. They responded promptly to my emails while I was away, providing updates and ensuring my peace of mind. They carefully followed all my instructions regarding his medication and even allowed him to bring his own bed, which I know made him more comfortable. When we picked up Bruno after his 18-day stay, he was smiling from ear to ear--energetic, happy, and clearly bonded with the staff. I was initially so anxious about leaving him at a new place, but Bihari Kennel put all my worries to rest. This was no "ruff" decision--Bruno has officially found his new vacation spot. A huge thank you to the amazing team at Bihari Kennel for their care, compassion, and professionalism. I wholeheartedly recommend them to anyone looking for top-notch care for their furry family members!

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This review is long overdue !…read more We used Paw Pals walking service for a long while for our two dogs, Reggiano and Mozzarella. Our schedules changed so we no longer need their service. The walkers that came to us were wonderful. They respected our home, rules, and always treated our dogs like they were their own. Aylin was normally assigned to our pups. She would always send us great photos and updates from her 30 minute walks/ playdates with the dogs. She took the time to figure out what worked best for our two. The dogs, or The Cheesies as she called them, were always thrilled to see her. Our dog, Reggie, also went to daycare at their facility for a few weeks, but because of his dog reactivity/ easy overstimulation, we decided that utilizing their walking service would be better for him. I loved that they picked him up from home for us. Their services really helped us out and made us not have to worry about how we would get him to and from the facility. Reggie also received a bath/ blowout at their facility and he came back smelling great.

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Pampered Paws Hotel and Spa - pet_sitting - Updated October 2026

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