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    The Bowling Store

    4.5 (2 reviews)
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    3 years ago

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    4 years ago

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    5.11 Tactical

    5.11 Tactical

    (4 reviews)

    Shane the district manager was working and super nice and knowledgeable and helped me buy several…read moreitems. The store was clean and organized. Unfortunately, I had a terrible experience when I back less than 24 hours later to return items. I was met by a very aggressive woman with glasses and a beanie. She told me she could not do anything for my boots return because I had worn them for one day, despite telling her they were super tight and hurting my ankles. She refused to call her district manager or customer service or anyone to get another opinion. She told me I needed to call customer service myself if I had an issue. She then tried to correlate my attempted return to the same as someone she dealt with prior that was arrested and in jail and tried to return the shoes with an unknown substance on them?? This woman clearly needs retrained and or removed from this position. She had ZERO empathy for my situation and seemed to be worried about a $225 return then making a customer happy. I know I am going to seriously reconsider future shopping at 5.11 because of her horrendous attitude and ability to be flexible and problem solve. I called customer service after I left the store and they immediately processed a return and refund. Wow, see there is an exception to most situations.

    I made a cash purchase on Thursday afternoon and returned the item on Friday morning. According to…read moreyour company policy, cash payments can only be refunded as store credit. However, my cash is currently in your register. I would appreciate your assistance in resolving this matter.

    Tractor Supply

    Tractor Supply

    (10 reviews)

    $

    West Omaha

    I have always had great service at this location. The people are so friendly and helpful. I…read morepurchase 40 pound bags of sunflower seeds for the birds. They cheerfully load it into my cart and then into my car every time I purchase them.

    I wanted a new hoodie and thought I would give Tractor Supply a shot. They have quite a selection…read moreof clothing for kids and adults, particularly casual wear such as jeans and shirts. I found one hoodie in the right size and even better on a rack that said 20% off lowest marked price. So I picked it up and headed over to select some dog treats. When I got to the checkout, I told the cashier I had found the hoodie on a sale rack. He said," Yep!" which made me think I was going to get the 20% off. However, in the car I looked at my receipt and saw I was not given 20% off the lowest marked price, just the lowest marked price. Clutching my receipt, I went back in and made sure I had read the sign right before going to the cashier. He agreed with me, refunded my original purchase, and then charged me the discounted price as shown on the store display. I'm not sure why it happened this way, but this time I paid the price I was expecting. Tractor Supply is a really interesting store with quite a variety of merchandise. It's fun to walk around and look at everything. Even though it seems to cater to farmers, ranchers, and those folks who live in the country, there's a lot of stuff that will appeal to us city folks too.

    Scheels

    Scheels

    (73 reviews)

    $$

    West Omaha

    2 Stars - Scheels is great overall, but not for hockey…read more Scheels is a great store for a lot of sporting goods, but if you're looking for hockey equipment, I would honestly recommend going somewhere else. My son recently started getting into hockey, and we went there hoping to get some help with skates and gear. Unfortunately, it was clear pretty quickly that the hockey department just doesn't have staff with much hockey knowledge. Whether it was skates, sticks, or general equipment questions, there really wasn't anyone who seemed confident or experienced enough to help. The most frustrating experience was when we purchased skates and were told they had been sharpened by the Scheels staff. After my son had a very negative experience on the ice, we took the skates to a rink, and the staff there confirmed the blades had not actually been sharpened. That kind of thing makes a big difference, especially when someone is just starting the sport. If you're serious about hockey equipment, save yourself the frustration and go somewhere that specializes in it. Prices are very competitive elsewhere, and the staff actually care and know what they're doing. Pure Hockey on 72nd is absolutely worth the trip. Scheels does a lot of things well, but hockey just doesn't seem to be one of them.

    I visit this Scheels location often, and I'm always impressed by the consistently excellent…read morecustomer service and cleanliness. The team does a great job greeting you and making you feel welcome. Whether I'm in the shoe, golf, or clothing sections, there's always someone available and ready to help. Even as we head into the busy holiday season with more shoppers than usual, the clothing displays remain in great shape, making it easy to find my size. Just wanted to give a shoutout as this is one of the many reasons I keep coming back to shop here. Keep up the great work!

    The Bowling Store - outdoorgear - Updated May 2026

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