1. The Bow Wow Salon

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North Haledon, NJ

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The Bow Wow Salon

5.0 (1 review)
Open • 8:30 am - 5:00 pm

Services - The Bow Wow Salon

Bath and groom only

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1 year ago

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Wayne Puppies - I got the best dog in the world from this place! I love the people here and I am so satisfied with the demeanor and look of my puppy!

Wayne Puppies

(37 reviews)

Less then 2 weeks ago we just went and bought our little girl pug from the fair-lawn location,…read morethere's also the one in Wayne by the same owner, i was told by the fair-lawn employee. i waited until i brought her to our vet today to write a complete review as i had read some awful ones about customer service, health of dogs after a few days, price, etc and i wanted to cover it all at one time. To start. Price-Are these dogs prices high? I mean, i guess it's what you consider high. We had called around and there were places that cost more and some that cost less but over all we were okay with what we payed for our baby. Yes shelters do adoptions for a lot cheaper then this place, however again i guess it's what you consider high. We were comfortable with what we payed. Customer service- i can only speak of the customer service IN the fair-lawn location as we only called the Wayne location. The lady in Wayne answered our questions also but we ultimately decided to go to the fair lawn location. My husband called and spoke with Joe asked him questions about availability cost etc he answerd it all and we called back later to let him know we wanted to put down the deposit. Joe told my husband to come the next morning. Next morning my husband went down and payed the deposit one of the downsides of Covid was you can't really play or interact with the puppy in person but my husband was allowed to meet her and "play" with her behind the glass. He also advised my husband to come home and get my son and myself to go and see her also. We did just that. As far as the reviews of service being rude etc i didn't see any of that. He answered all questions asked and was nice he congratulated us upon entering and you could tell he was busy. The phone didn't stop ringing and he was always taking care of the puppies. We couldn't take her home that day as we had to wait for a quarantine period, but he assured us he would call us soon as we could and he would take care of her for us. He called us two days sooner then we thought and said we could come get her the next day. We picked her up he was very good at explaining everything we were signing & reading and answering questions about her care at home He NEVER forced us to use their vet just encouraged us to take her within 14 days he made small talk etc and when he handed her over to us he even said his own little goodbye to her you can tell he cares. We left with him reminding us to call him with any questions about her care if we had any. We thought it was a great experience. Health- A huge factor here. I've read some horrible things about puppies being sick from here or the other location etc however our baby appeared healthy when we got her. Clean well fed and taken care of, happy etc. she eats well at hone and plays. She sleeps and over all appeared healthy however of course i was concerned about anything internally that could be wrong and today she was cleared by my vet she's happy and healthy weighing 5.5 pounds heart and lungs sound great and all the boxes were checked off. I'm sure puppies do get sick and I'm sure some may end up with issues however currently our little one is doing well. If a problem does occur in the future we will. CRoss the bridge but i can't blame the store. A very good friend of mine bought her puppy from a breeder and a few months after he started to get sick. It does happen. Maybe we got lucky but it appeared all the dogs there are healthy and happy. :) We can't thank the NJ puppy store and joe enough for the happiness and joy or new little baby Jaxie brings to our family. She's the perfect mix of chaos and calm and we all adore her my son loves playing fetch with her and laying with her. We know it's been only two weeks but she makes us all so very happy! Thanks again!

Got the best puppy ever from here! I would recommend getting…read moreyour next dog from here any day!

The Bow Wow Salon - groomer - Updated October 2026

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