I had a great experience! The team arrived promptly and pick up was seamless. I would highly…read morerecommend booking with them again!

I paid 100% up front and signed a contract for Saturday May 10th with a start time of one to 4 PM…read more At 12:05 I called because the contract says they'll arrive within one to three hours of start time. Someone answered and indicated they would check and call me back. They never called me back. I called 30 minutes later. They said they couldn't reach the driver and they would call me back. They still never called me back. We got after the event time of 1 PM. We repeatedly tried calling from multiple phone numbers, no one would answer. Finally at 2:45 almost 2 hours into the event someone answered and said they they were not sure that they were having technical difficulties and they didn't have my address. They would call me back again and did not. At no time did anyone offer a refund. This place is a scam. And I'm reporting them to the Maryland Attorney General and taking them to small claims courts for triple damages. I had 25 children at my house and no bounce house. It was devastating. No explanation, no apology, no offer of fully refunding my money. Nothing. I called the next day to give them the option to settle this without going to small claims court. They denied it and claimed that the truck was broke down, which was never explained and again made no offer or resolution. I don't know how they have so many five star reviews it has to be bots. * BE ADVISED THIS BUSINESS IS NOT IN GOOD STANDING WITH MD SDAT as of 5/13/2025 * Mr. Ali - using CHAT GPT to respond to my review with lies is again more of the assertion that your company is misleading and deceptive. *Force majure does not exist in this instance when you failed to notify the customer repeatedly and your contract only allows for a 30 minute adjustment. Therefore your operations should have accounted for this circumstance and had a resolution to me by 1:30pm. You are lying about the facts and how this unfolded. You in NO way tried to contact me until the day after (INCLUDING YOUR STAFF). We had four adults calling your company. You only called me on May 11th after my review posted to another site. Your proposed resolution was not fair and all trust is eroded. I would not have a company that failed to come to my house do a future event at my house involving children. You yourself said you were firing your employee for their gross neglect of simply explaining what was going on. You failed to meet any metric of your contract. I will strongly advise you against threatening legal action using CHAT GPT. The facts do not support you and this entire incident has been filed with the Maryland Attorney Generals office. Again - as of 5-13-2025 you are not in good standing with MD SDAT. Best of luck. I hope no other family encounters what we did. Completely disappointing and just HORRIBLE operation of your business.

Marco was very friendly, communicative and easy to work with. The prices are great compared to…read moreother places in the area and I was able to get the bounce house/water slide that I wanted. It was set up in the morning and my kids loved playing on it all day. He came and picked it up the next day, I didn't even know he was here. Very proffesional and I will certainly call him again for future parties!

From the owner: Jump City, LLC is a bounce house rental company serving Adams County, York County, Carroll County,…read moreand surrounding counties. We provide a quality service at an affordable price! Hablamos Español!

We are so happy with Jump Bros! They provided a bounce house for my daughter's birthday and it…read morewas great. Setup was easy and on-time. They gave my daughter an adorable T-shirt with her name. Such friendly people! Highly recommend.

I love Jump Bros, I used their service last weekend for my twin daughters. They were on-time,…read morebrought gifts for my girls, and their moon bounce was cleaned and safe for the kids. Their service was superb and very professional. I would highly recommend them to my friends and family. Good Job!!!!

A frequent patron of Mr. Moonbounce as i was one of their first customers. Great service, great…read morebounces, and offer a variety of different activities. Because of my loyalty I receive a free sweater. Pretty cool huh? Good service and professionalism.

Thank you to Mr. Moonbounce for a wonderful event! Set up was on time and smooth, same with pick…read moreup. And the kids just had a ball!! Hope to see you next year.

Poor communication and unprofessional. Would NOT recommend! Fortunately there are so many other…read moreoptions available.

Wonderful customer service! I ordered a moon bounce from this company for my son's surprise party,…read moreand they were so accommodating. I didn't know when my son would be walking through the door so Matt parked around the corner and waited for me to let him know to deliver the moon bounce after my son was surprised by his guests. I would go nowhere else for my moon, bounce rentals in the future. Highly recommend!

My experience with Ready to Bounce was amazing!! We enjoyed working with this company and customer…read moreservice was great!!

Awesome experience. I rented the game truck and Hello Kitty Moon Bounce. Mr. Moore's staff was…read morevery professional and arrived on time. Mr. Moore even showed up his self to make sure everything was ok. The kids enjoyed themselves as well as some of the adults on the gaming systems. I will most definitely use Mr. Moore's services again in the future.

In a nutshell: clear communication, reliable service, realistic pricing, and an incredible value…read more They say they deliver smiles, but they deliver way more than that---a full day of fun, laughter, surprise, and solid entertainment! I hired DMV Bounce for my 40th birthday event, and all aspects went smoothly---from the initial phone and text convos on all logistics and details and contract signing, to text and communication in the weeks leading up to the event, to the event itself. I had concessions (snow cones, popcorn, and cotton candy), blow-up carnival-style games, and a dunk tank, which was a humongous hit with adults and kids alike. DMV Bounce truly amplified the entertainment value at the event and made the day incredibly special and memorable, with guests raving about how much they enjoyed it! Setup and takedown were a cinch, and Rick was a fantastic entertainer and a great sport about being the person to dunk! An overall great company; don't hesitate to hire them. I am already looking into fitting them into next year's schedule. So impressed and delighted! And a final point: I looked into a couple different companies. There was a language and communication barrier with the others in the area (among other issues). All businesses are not alike, and DMV Bounce is by far the easiest to work with, had fair pricing, and communication was excellent.

Ordered a bounce house for my Church's fall festival. DMV Bounce has great customer service! They…read morewere quick to respond and helped me choose the best option for the event. Delivery and pick up was on time and smooth!