the groomer , wow she doesn't know dogs. My senior Great Dane went to her and she tried to get him…read moreon a table. Second chance with my senior lab. Big mistake, Bella sat there for 2 hours without getting groomed. terrible service.

I prefer this store to Pet Smart on so many levels…read more Their service is better. Staff is helpful and friendly, and they'll engrave your pet tags for you. I believe they also do grooming in the back, but I haven't used them yet. Price and selection of foods seems to be better. This is another service I don't need as much, but it's nice to find the furchildren nice little goodies like Turducken wet food. What I appreciate them most about this place is the quality and price of their merchandise. I noticed the price of their cat trees have gone up, but they are still far superior to Pet Smart. Pet smart 'stack' their levels, where as the ones you buy here are 'staggered'. They sell buckle and better breakaway collars for less, with no stupid bells on them. Oh--and check out their awesome selection of all natural dog-treats!

I was in the store to pick up a couple things for my cats and noticed that their favourite food was…read moreon sale, buy one get one free. Great! Load up a bunch, head to the till and it doesn't ring up on sale. Cashier calls a floor manager to check the shelf, who then checks with the store manager and apparently this was a Black Friday promo that had expired. Even with their mistake of the signage being left up they wouldn't honour the discount out of goodwill. Not even a few pieces. According to the floor manager they don't take part in the Code of Conduct, whatever that means. However if the company can afford to put it on sale for a price, they can afford to honour the sale when the employees haven't removed the signage a few days after the expiration. Incredibly disappointed with the service and likely won't be back.

Staff here for the Reptiles and Fish section are great. I want to say though that if you're looking…read morefor rats they are almost $20 more expensive here than they are at Mr. Pets in St. AB. They also don't come individually wrapped - they wrap them in paper towel and put them in a bag for you. This means they might get freezer burn or stuck together if you don't use them fast enough. So my suggestion is to only buy like 4 at a time instead of stocking up. I honestly think I will keep coming here for worms, but I'll stick to buying my rats elsewhere just for the price alone. You gotta come on Tues/Thurs to get the new worms! If you come on a Monday the selection isn't good and you might be buying 50 but then find that half are dead. So definitely try and come in for the fresh shipment. Sometimes I bring my babygirl Smaug (Bearded Dragon) here and the staff is so nice to here. They love seeing her and she likes to be out and about socializing with all the humans. I like that you can bring your animals here - even the reptiles. I come here just for the staff alone, they're always friendly and helpful. I feel like I get good service here. I also bought my ginger cat, Churchill, here! We saw him in the window a year ago and had to take him home with us! I can't believe that was almost two years ago now! Time flies!

I stopped in here the other day after driving by and thinking, what a great name for a pet store!…read moreIt is bright and open, with a vast selection of products at reasonable prices. It is local and independent so it is always great to support small businesses. They are super helpful, informative and accommodating, for example if you have a specific product you are looking for, they are willing to bring it in for you if they can. I will continue to shop there when in the area, or would even make the drive.

Great selection of pet foods & supplies, friendly helpful & knowledgeable staff AND is locally…read moreindependently owned!!

Popped in because I follow their Instagram and saw they had Christmas bow ties for dogs. Luckily I…read moregot the last one. Clean store that welcomes dogs. The sales person was super friendly. They carry local treats and food from Farm Fresh Pets. I'll definitely be back to support local.

A new pet boutique for High Street! The store was well organized. Treats, food, toys and supplies…read morefor your furry friends. The products and food options are of high quality. Many brands were Canadian. More selections will be coming soon, I was told there were some on back order. They were also interested in feed back, to meet the needs of their customers. This is a great addition to the area!

We stop by this location often as it carries some brands that Monica cannot find elsewhere and it…read moreis close to my place. It's a smaller store but is always clean and bright. They usually have some rescue kittens/cats near the front window so it is always fun to visit them while you are shopping. They have a nice big dog wash at the back of the store. Lots of selection for a small store and the prices are good. There is ample parking as it shares a big lot with all the businesses in the strip mall. We have always found a spot right in front of the store though so the parking is spread out well for all the business tenants. The store is clean and bright and the staff have always been excellent! Highly recommend this location.

We've been customers of this location since they opened. The DIY dog washes are so convenient and…read morethe staff keep a wide selection of shampoos and conditioners on hand to keep your pups looking and smelling clean. The staff are super helpful. Shout out to Makayla for helping us with our dog food! Our family appreciates the ample parking, great product selection and friendly service at this location.

Usually excellent customer service paired with great products. My dog is always happy to come…read moreshopping with me and check out the great treat selection. They have decent weekly specials. (I can't recall what is when so I won't post the details). I have only had one mediocre customer experience....but I come here all the time. The only thing lacking is the selection of cat harnesses and leashes but those aren't in great supply anywhere.

My best pet store experience to date. Everything about this location has been stellar every visit…read more The employees are kind, engaged and very knowledgeable. Every time we visit, we only have to walk in and we are immediately acknowledged and helped with our purchase (if we ask for help that is). We have saved tonnes of money buying foods that are comparable to veterinarian brands but are actually more healthy because they are grain free. Despite the store being small, the selection of dog and cat food is great. I only use pet shop....unless I am unable to.

My dog is 14 years old now, he is a pure bred border collie. I have been giving him Sportsman Pride…read morefor 14 years. He is still pretty healthy for an old guy. Border collies are only suppose to live 12 years but my Dexter is still going. I believe it is from the food. I found it way better than production line quick stuff to only expand in the belly and is full of dyes. Dexter's coat is very shiny and he still has lots of energy. I would recommend this store to anyone, matter fact I have. I found the staff to be very knowledgeable and the price is awesome. I get a large bag for $70.00+ but it lasts him 5 or 6 months so it works out to only $13.50 a month. You really can't beat that. Dexter's food is always down for him, I do not feed him on a schedule. He is perfectly healthy and like I said its because of the food. You will be happy you went to this establishment.

as a small business owner myself I try and support local, well I purchased a pair or nail clippers,…read morewhich were never used because my hand was way to small to put pressure to close the large nail clippers. two days later I tried returning them, the answer was a straight no. and I was told by the owner/manager that the girl went to ask that he said 'it's common sence, I wouldn't buy a toothbrush and try and return that' And refused to even offer a different solution for me. Just a no! not only was I treated rudely but am now stuck with these never used clippers. I will no longer be bringing my business there. Sorry to see a local owner act this way. -Not Impressed-

Ron is absolutely amazing!!! I asked for some couch steps to be made for my Bulldog , he promptly…read moredelivered them and no delivery charge and she found the two steps challenging so Ron offered to make me a three step set and just swap them out , no charge and again delivered them !!! Amazing work great prices and a all around fantastic guy to work with Thank you

Thank you , Ron, for the castle. Bowser has taken right to it and loves it. He has been using the…read moreinside holes.We really appreciate it. Maureen and Fred Fox.

great staff, very knowledgeable and helpful. Great selection of products. we are always able to…read morefind what we are looking for. would not shop anywhere else.

Came to Homes Alive this past weekend to volunteer with Zoe's Rescue Society (I foster kittens!)…read more The staff were fabulous and knowledgeable. The treat section for dogs was out of this world! I've got to admit I was a tad bit jelly wishing kitties had adorable baked treats but I understand the diets are entirely different. The layout of the store was easy to navigate with kitties in the back - saw what? Nobody puts kitty in a corner - just kidding! I highly recommend the CatIt line of toys she ball tracks - they build together and are always a winner with my kitty klan! They had a great selection of Oilers jerseys and bandanas for fury friends and collars and tags galore! There's a clearance section in the back left corner of the store just past the public washrooms. Be sure to sign up for their rewards program - first Tuesday of the month is 10% off regularly priced items. As part of their great customer service quest, they give you a second receipt to drop in a box on the wall on your way out ranking the service you received on that visit!

I used to buy my dogs food here all the time until they had to go on a specific brand. I have also…read morebought my dogs treats here and they love them. I enjoy going in there and just looking at the sweet cats up for adoption. The shop is also WHARF animal rescue. They adopt out cats and dogs. I have adopted two dogs from these lovely sisters and they are part of our family. Check their website out to see who's up for adoption. And shop here to help support the lovely cause

Food Dish Wishes is a cute little dog bakery on 124th Street. With a few cats and dogs regularly in…read morethe store, the smell can be quite strong, but our furry friends absolutely loved the treats. (They just wished they could've eaten a cat as well!) The owners of this bakery also run an incredible animal rescue organization and are doing amazing things to support homeless animals in need.