Being first time homeowners, the list of expenses are never ending, and can be very overwhelming…read more Mark s. was absolutely wonderful to work with. Our first time purchasing a fridge, he made it so easy and we saved so much! Without a doubt, he's giving you the best deal out there. The customer service was excellent. The Jarrell Company truly have an appliance for any budget. When our new LG French door, stainless counter depth refrigerator arrived, the gentlemen were extremely nice. Not a single ding or scratch on it, and runs very quietly. So happy with our experience and will recommend to all friends and family. We will definitely be back.

From the owner: Our Grapevine showroom offers designer home appliances, from ovens to grills, plumbing, lighting,…read moreand decorative hardware. Whether you are a designer, builder or homeowner, we have everything you need to make your home both beautiful and functional. We also have a staff of experts here to assist you along the way!

Walked in and said a kind & happy comment to the person greeting us. Woman ignored our greeting…read moreand asked how they could help us (maybe we should celebrate being asked how they could help, however, the rest of the experience showed that helping us was the least of their priorities.) We told her what we were looking for and she stayed sitting, pointing to multiple areas of the showroom, while basically telling us to look all over. We were interested in a jetted bathtub, which is technical enough that some personalized service would have gone a LONG way. As we walked by ourselves, we found at least two other items we would have bought (in addition to the $2.5K+ bathtub I was ready to purchase), had someone been with us to help credential features. We walked past two other employees and NO ONE offered to help us with anything. Walked out within less than 15 minutes when this place of business could have easily made at least a $5k sale, had someone just offered to help us.

Wow! I should have checked these reviews out before I purchased my ice makers. The service…read morecontinues to be lackluster, to say the least. I called my salesman, and wouldn't even return my call. The store selection is great. The people who work there are apathetic. This place needs an employee makeover. Geez. Elon, bring on the robots, fast! Make service great again!

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

I hired Statewide Remodeling through Home Depot, thinking the association would mean quality…read moreservice and professionalism. I was quoted over $12,000 for a very basic shower remodel, and while this was steep, I went forward assuming I'd be taken care of due to the Home Depot connection. The remodel was completed in July 2024, but within two months, the top hinge on the shower door failed, causing it to come off and rest dangerously on the floor. It took ten days of calling and messaging multiple contacts with no central point of communication before a technician finally arrived. The technician was shocked it took so long, calling it a major safety hazard. The real nightmare began in October when, less than a month after the first repair, the door started loosening again. After sending messages on Thursday and Friday with no response, the door shattered Saturday night while I was in the bathroom, leaving me with cuts on my legs. I sent photos to Statewide Remodeling with no immediate reply, and despite the injury and scattered glass, there was still no urgent response. By Monday, the same contact who had been unresponsive offered to replace the door "at no cost." Given that I had just had this remodel done, this response was insulting and inadequate. To make matters worse, glass was spread all over my bathroom in fine, hazardous shards. My daughter, who I asked to bring me shoes to leave the bathroom safely, was also cut. Who is responsible for the clean up of dangerous powder-like glass, there was no assistance offered, leaving us to manage this on our own. I went and met with a store manager manager at the Home Depot where I first met Statewide Remodeling, she asked me to send a detailed email with pictures etc, which I promptly sent, 4 days later no response from her or Home Depot. Despite my repeated calls, texts, and even multiple emails to the CEO, I've had no response. I do not trust the same people to come and put a new shower door up. This is a safety issue. This experience has been beyond frustrating and disappointing. I would strongly advise anyone to reconsider hiring Statewide Remodeling; my experience has shown they're unresponsive, unprofessional, and unsafe.

Statewide Remodeling Home Depot won't stop calling. I told them several times i did not want a…read morequote and to stop calling. Don't give your info out in Home Depot. They will call you 7 days a week at all hours.

This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

ICO Construction recently completed a renovation of my master bathroom - which dated back to the…read moreearly 1980's. Shower, tub, floors, tile, lighting, electrical, tile, fans/vents, painting and more. I give them my highest recommendation. See before and after photos. Excellent communication, beginning with their response to my initial request for information and throughout the whole project. The project manager and even the owner were available to respond to questions seven days a week. At the end of every day they provided a progress report along with what to expect the following day. They made regular visits to my house to inspect the work in progress. Even after completion of the project they stayed in touch to make sure everything was to my satisfaction. All the workers were courteous and professional. Each day they carefully cleaned the work and adjacent areas. At the end of the project a housecleaning service thoroughly cleaned and touched up. It amazes me how other companies and individuals didn't respond to my inquiries or ghosted me after promising to provide a quote. Importantly, ICO is local with brick and mortar offices in the metroplex. I would be leery of all those virtual companies who devote most of their resources to sales and marketing and then sub the work to random contractors.

ICO remodeled our outdated "dinosaur" Jack and Jill bathroom. Their attention to detail, ongoing…read morecommunication, and quality of work was outstanding. I would highly recommend them for any remodeling project. We will definitely call them for our next project.

They trick you into thinking they have great deals, but when you actually come to the store…read moresuddenly the product "isn't available" and they try to push the same item on you for the full price. This place is one of the biggest scams out there with some of the worst customer service imaginable. If you don't want to feel completely ripped off, do yourself a favor and stay far away from this place.

Very helpful sales associate... very knowledgeable, friendly (not overly so!) & nice! Lots of…read morechoices from very high dollar, unique features to very reasonable choices ....& some with very cool features as well!

We had a major remodel of an old style kitchen and wanted modern and white and lots of space for…read moreour kitchen gadgets and to be able to cook and hang out with friends in a stunning space. John the owner is an incredible designer and have an eye for details and utilizing the space to the max. We got to go to different vendors to pick out the materials and details that make a kitchen a true gem. We are grateful we picked his company. Recommend this business highly for remodel of kitchen

From the owner: You'd expect North Texas's Best Of Houzz 2015 & 2016 award winning company to charge a premium on…read moreremodeling design services, but at Tribute Kitchen & Bath, that's not the case... Owner and master designer, John Voigt, believes that you should be able to preview your new home environment without committing to an irreversible contract. Since John designs, consults, and actively manages every project that his family business takes on, he doesn't have to pay outside workers to design his projects. This is quite unique in the luxury remodeling industry. And for this reason, as experienced by many satisfied North Texas homeowners, your project will begin with a free custom renovation design (worth $2500+) when you contact Tribute Kitchen & Bath today. Click through this ad to arrange your free design. Free designs are limited to the availability of John Voigt's design schedule, so take action now to avoid being placed on the waiting list.

Great HomeGoods location with a wide variety of home décor, cookware, furniture accents, and…read moreseasonal items. The store is well organized and easy to browse, with lots of unique finds that feel different from the usual big-box stores. Everything feels fresh and curated -- it's easy to stumble on something special whether you're shopping for kitchen gear, decorative pieces, or gifts. Prices are generally good for the quality, and there's always something new each time you visit, plus some clearance items with even better value and the store felt clean and well maintained. Parking is plentiful and free, which is always a nice bonus in this area. Great spot to browse, shop for home accents, or find something unexpected.

Came to this location on the hunt for new outdoor decor. I will say this place is jam packed wall…read moreto wall. So don't be in a hurry to find something. The aisles can get a bit precarious when trying to maneuver down them if they're busy. Location is clean. They have a lot to look at.

We had been looking for a leather sofa for quite some time and we just could not find the right…read moreone. We looked all over. We finally went back to Stacy's and asked for our fav sales associate Deanie. She worked with us after we told her what we were looking for. We had to order it and we were kind of nervous about how it would look once we got it. We ordered it the first part of November. We didn't expect to get it before Christmas, but lo and behold, we got it before we left for the holidays. We are very happy with the sofa. Deanie was great. Another associate had tried to help us before, but didn't quite have the expertise that Deanie has. Thank you Deanie! We have bought several pieces of furniture from Stacy's & so far, no issues.

Furniture and customer service are 5 star!!! But this 1 star rating is for their EXCESSIVE delivery…read morefees. The more you buy, the more you pay for delivery. My delivery fee is over $1400 for 30 min up the road! This doesn't feel like shopping with family at all. They make so much money on my sale and then to make me pay the delivery driver instead of them is just wrong. I wonder how much of that $1450 the driver would even receive. Shame on you. You lost a good customer. Too bad I didn't know about your crazy delivery prices before I made my purchase. Free delivery at Weirs when sale is over $2k.