We Ubered to our reservation @ The Bistro on Friday, at 6:15 pm. We started off with mixed drinks and an appetizer, then ordered our main entree, which was a large steak with an extra side, that we split. Before we were able to finish eating our main course, we assume "the manager/owner" (who was a lady with gray hair and olive skin), came to our table uninvited and unwelcomed. She lifted my plate up off the table, and threw a to go plate in its place. She caught me off guard, and it wasn't until I began to empty my plate into the to go box, did I realize, how terribly rude this lady's gesture was??! We were siting in the open section of the floor beside the bar, at a table with only 2 chairs. The entire restaurant saw what she did, and it was embarrassing. There were other tables available for people walking in to be seated. Why did this person choose to single me
out and be so damn rude? We mentioned the episode to our waitress, hoping for an answer, however, the waitress was not helpful, and who also was rushing us, but why? Even after the unpleasant mishap, we continued to order drinks and even desert....However, their customer service got even worse as more time passed. We felt so incredibly "UNWELCOMED", that "WE" offered to go sit at the bar if the waitress would find us 2 seats, but she did not. At this point, we had dropped $140 on our tab, and I was still hungry??! I felt so mad about the lady taking my food when I was trying to eat, that I left the "to go" box on the table, as I DIDN'T PAY AN UBER TO COME EAT TAKE OUT IN A BOX! Needless to say,our evening was ruined by the atmosphere and the disrespectful treatment endured by the staff @ The Bistro. Next, we promptly exited the restaurant and sat in their outdoor seating with heated tabletops, where we waited for our "scheduled uber" over 30+ mins to pick us up. Would have even nice to have been offered a drink while we waited, or even a glass of water! We were ignored like a red headed step child??? Don't patron this establishment unless you like being treated "differently" for no reason. We observed the rest of the evening, and NO ONE else had their food taken off their tables and thrown a to go box. This was so out of place and so unnecessary, but that's neither here nor there, seeing that this establishment will NEVER see us back there- EVER! The owner seems to have control issues and wants to control how long a patron can keep an appetizer or main meal on their table to consume? Really? The owner needs to control their outdated bathroom facilities- I had to hold the toilet handle down 15 secs to make it flush- hgross! Spend some $ and get touchless bathroom facilities like the rest of the world- disgusting! read more